Patient Engagement Center

How it Works

To simplify the referral process and transform the experience for providers and patients, we have established the Patient Engagement Center (PEC), a one-stop referral resource staffed by Providence caregivers who are highly knowledgeable about the services we offer. The Patient Engagement Center will:

  • Route referrals to the most appropriate provider and institute’s disease specific quaternary sites based on patient’s location preference and/or the physician’s request
  • Provide a “warm hand-off” to a local navigator who will ensure that the patient and family members are guided through all aspects of securing an appointment with the most appropriate provider and any required follow-up or consultation with other providers
  • Coordinate the referral process for international and domestic patients
  • Provide a superb patient experience and consistent data collection of pertinent medical records

The Epic electronic health record will be available for referrals to the institute. The PEC is simply another referral tool to offer a superb patient experience.

Download printable 'How to Refer' flier

Referral App

Download our Referral App (coming soon)