Marina V. Berndt, MD Providence Medical Group

Languages: English, Russian
Professional Statement
I believe in the team approach to help patients with their medical and social needs. Understanding that we dont have the power to change all the pitfalls in the health care system, for the whole population, I am committed to using my knowledge and passion to provide the best care to every patient I meet, one at a time.
Education
Institution
Type
Vladivostok State Medical University, Russia
Medical School
Providence St. Peter Family Medicine Residency, Olympia, Washington
Residency
Personal Interests
Exploring the outdoors and local natural beauty. Traveling to never before seen parts of the world. Being a good friend to new and life-time friends. Being an interesting person and good mom to my children.
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.3 out of 5 (162 Ratings, 47 Comments)


30

11/15/2017
I was visiting for acute symptoms that were caused by a bacterial infection similar to one I had been treated for with prescription antibiotics and steroids while on vacation 6 weeks prior. When I asked the provider why I may be experiencing the same bacterial infection she stated "You were mistreated last time". She then prescribed the same antibiotics that I was prescribed the previous time, when I noted she wrote the same prescription as the previous provider I saw she was brusque and ended the visit.
30

11/08/2017
I really like my primary provider, never had a problem with any one until I visit this provider. She was rued , didn't want to listen to me because I think I keep going back with the same problem. She really needs to learn manners, she doesn't have to be nice but at least have manners to talk to people.
100

11/03/2017
my Experience is always good with Dr. M Berndt
100

10/25/2017
I trust Dr Berndt and her staff to carry out what I need for my health.
50

10/10/2017
she is always in a rush,she never has time so that you can ask a question. I'm not pleased with her care. I need to find a new provider who has the time to listen. I'm not happy with her.
90

09/08/2017
I did write in a my chart message to give an update, but no response was ever given.
80

09/06/2017
Does not answer emails pertaining to blood presure checks while adjusting medication. very hard to understand. really need to find a new Dr. in the Chehalis, Centralia or Roschester area.
70

09/01/2017
This physician has sometimes been a bit brusque, but on this visit she was better in that aspect. She listened to me, and took time to explain, and answer my questions.
100

08/31/2017
The provider was excellent however the reception staff ignored the fact that that I was waiting to be seen and did not see the Dr for 1 hour past my appointment time. The excuse was that the computer didn't relate the information to the back area but the up front staff clearly saw that I was waiting and should have questioned it.
80

08/30/2017
front desk staff not very helpful or friendly
100

08/24/2017
My only concern is getting a call back on the results of my second blood test.
70

08/19/2017
very hard to understand when she spoke, seemed negative about weight issue and means to lose weight
100

08/17/2017
Dr. Berndt is very professional and listens well. She is very down to earth and I like that.
100

08/16/2017
Dr. Berndt listened to me very well and was very respectful of my concerns. She asked good questions.
50

08/03/2017
In April I was diagnosed with diabetes 2 and an appointment to have a blood test was made for [...] & followup up with Berndt about a week later. I called the lab [...] and they didn't have the referral or paperwork. I contacted Berndt's office & didn't receive a response until [...]. I send them a message in My Chart & it was another week until the paperwork was sent to the lab. She's a good doctor but her back office is terrible. Also she speaks very quickly with a heavy German accent and I have trouble hearing/understanding her.
90

08/02/2017
Dr. Berndt provided very good care. She is easy to talk with, listens to my questions and responds well.
100

07/11/2017
Dr Berndt is wonderful
80

07/06/2017
there was a break down in communication regarding process to use xray scripts. referral specialist instructed nurse fo call me with information. nurse did not call me. i had to call referral specialist 2 weeks after appt to get info myself.
100

06/28/2017
Dr Berndt is the best
100

06/20/2017
Dr. Berndt doesn't pull any punches - but even when delivering bad news she is compassionate and clearly communicates what needs to be done
10

06/12/2017
Complained about stomach ailment for over a year before being sent to specialist. I was told by the doctor to lose weight. Had Non-Hodgkin Lymphoma cancer. My cancer tissue was huge. Still have some dead tissue that would not go away. Cancer doctor was disappointed. It was too big to start with. Shoulder bothering me. Referred me to Physical Therapy. [...] Was recently put on oxygen. Follow up with doctor. Get off oxygen. I said I need the oxygen levels are low. Did one test and my air circulation dropped [...]. Doctor changed mind said I need oxygen.
90

05/22/2017
Very professional and thorough!
90

05/15/2017
If a patient can't be more than 5 minutes late or they have to reschedule, the provider shouldn't be able to make a patient wait up to 15 minutes.
100

05/05/2017
I have no problems with this office and always get good care
90

05/02/2017
I enjoy the positive energy you are surrounded by at all times during an office visit.
90

05/01/2017
My provider does her job well, she is considerate and respectful to me.
100

04/20/2017
I reviewed MyChart for my test results. However I have not spoken to anyone concerning the results. The letter looks easy to understand so I assume there are no issues I need to be concerned about.
60

04/09/2017
I was told that I would receive a referral to a specialist after my test results, but that never happened. I'm very disappointed.
100

04/05/2017
I was having breathing problems resulting from my asthma and I was able to get in to see a physician within 30 min.
100

04/04/2017
I receive a quick and proper response to my needs.
100

03/05/2017
This provider is not my doctor; but I just wanted to see any doctor. Dr. Brendt was very understanding
100

02/28/2017
I prefer female Doc.Happy you have them.
100

02/17/2017
Dr. Berndt always listens and gives me great advice regarding my health; I very much like Dr. Berndt and her office staff.
100

02/15/2017
CONCERNED AND CARING...
100

02/12/2017
I am so LUCKY to have Dr. Berndt as my PCP. She, and her team, are awesome!
0

02/12/2017
I asked about [...] for weight loss. She said she never prescribed weight loss drugs. She said you have a choice to shut your mouth or suffer the side effects of the drugs. She has told me at every visit that I need to eat 500 calories and take HGC since I was not active.
100

02/12/2017
Dr. Berndt and staff do outstanding service!!
50

02/07/2017
Ordered test but did not tell me what she was looking for. Did not recommend solution to bloating or tightness? Ask questions but did not really give me any any ideas or direction to what to do next after all the questions. Someone else calls me for test results but did not offer any other solutions so I just looked at internet to help me ease my issues. Test were normal according to nurse who called me but She referred me to a specialist with no other explanation.
100

01/24/2017
Really enjoy Dr. Berndt; she listens to me and has a no-nonsense approach which I really appreciate and enjoy.
100

01/24/2017
My health needs matters, listen, understand, and find a solution. Makes it happen.
10

01/22/2017
5 minute visit with an over the counter medication recommended---ROGAINE and LAUISIL . Lauisil says do not use on scalp. No results from use. Now -no hair on face and the hair on my head is falling out.
100

01/09/2017
All concerned were very pleasant. The receptionist even took time to say goodbye as we left.
100

01/04/2017
Dr Berndt has always been very responsive to my needs and has gone out of her way to help me with all my questions.
100

12/28/2016
the doctor and her MA were really great. The front desk staff is also great! I was super surprised to hear "Hi (Name) I'll check you in" them using my name as I'm walking through the door made me felt welcome and comfortable.
50

12/13/2016
Dr. Berndt seemed rushed, didn't seem aware of excessive history in cancer in family, did not offer a new referral to breast xray or MRI after I told her I had trouble with having the correct billing order given from Providence and expressed immediate opinion that I switch to an invasive IUD form of birth control without even talking to me about myself.
80

12/08/2016
Didn't tell me that I had to find a brace for tennis elbow.
100

12/04/2016
She's very kind and patient with me.
 
Providence Medical Group West Olympia Family Medicine
1620 Cooper Point Road Southwest
Olympia, WA 98502
360-956-1643
Affiliated Facilities
Providence St. Peter Hospital