Erica M. Burns, MD Providence Medical Group

Languages: English
Accepting New Patients
Education
Institution
Type
Field of Study
Creighton University - Omaha, NE
Medical School
University of Nebraska Medical Center - Omaha, NE
Residency
University of Washington School of Medicine - Seattle, WA
Fellowship
Shoulder & Elbow Surgery
Board Certifications
  • American Board of Orthopaedic Surgery, Orthopedics
  • American Board of Orthopaedic Surgery, Orthopaedic Surgery
Clinical Interests
  • elbow joint replacement
  • hip arthroplasty
  • joint replacement
  • knee arthroplasty
  • total hip replacement
  • total knee replacement
  • total shoulder replacement
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

 

4.7 out of 5 (87 Ratings, 25 Comments)


90

09/30/2017
Staff was very friendly and helpful and wait time was less than 5 min...very satisfied
100

09/27/2017
Dr. Burns is outstanding, everything anyone could ask for in a provider.
100

09/13/2017
This was a pre-op visit for my surgery the next day. Dr Burns and her team were excellent; I love her office staff. I like her practical approach and her willingness to listen to my concerns. My surgery went very well and I am healing smoothly. I appreciate all the information given to me.
90

08/31/2017
Pleasantly surprised I was expecting the worst diagnosis.
100

08/18/2017
I really love Dr. Burns, not only is she an excellent doctor, she is a caring person who takes time to know you. I almost wish I had more knees to fix so I could still see her. I will highly recommend her and the staff at Providence Orthopedics. They are all top notch! Providence should be very proud of them! Thank you to all !
100

07/05/2017
Excellent explanation of condition & x-rays.
100

07/05/2017
Every visit I fill out paper forms - really!
100

06/16/2017
broke shoulder. was sent to you by Dr [...]. Appt was made by them and we were very pleased with Dr Burns. She showed us the break- gave us options and recommended not to do surgery. She was very easy to understand for me, my wife and son. SHE IS A KEEPER!!!!
100

06/12/2017
Dr. Burns and here staff are outstanding.
100

06/12/2017
Dr. Burns and her staff are wonderful.
100

05/08/2017
Customer service is always very personal and caring. I love how they address you by name!
100

04/18/2017
Very professional, kind, & caring, honest. Clearly explained surgery & after care.
100

04/05/2017
Doc Burns and her team were very good.
90

03/27/2017
Dr. Burns is clearly an expert on shoulder problems, and has been very responsive and empathetic to my (now year-long) problem. She gets it, and knows how to help.
100

02/08/2017
Great Doctor! She seems to really care about her patients. I would highly recommend her.
100

01/12/2017
Dr. Burns clearly stated that two months was the outside window for an optimal repair of my bicep tendon. Had I known this from the onset of the injury I would have pushed for the surgery. This exigency of optimal surgery windows need to be made clear to ALL patients at the time of reporting of such tendon trauma to avoid delays in initial referral. from trauma to orthodox
100

11/28/2016
All good.
100

11/28/2016
Dr. Burns Is extremely knowledgeable and caring. I felt like she took whatever time I needed, even though I know she was having a busy day. she did not seem rushed at all, which made me feel very cared for. she went over every detail of my x-rays with me and I appreciated that. she answered every question I had. I really appreciate her and Providence is lucky to have such a great orthopedist working for them!
70

11/09/2016
she was very respectful and listen to my needs
100

11/02/2016
Everyone was very helpful and nice.
80

10/05/2016
I wasn't completely sure how I felt about this visit until I had a follow-up visit with her today. Today's visit made me even more confident and she was very empathetic and helpful.
100

10/05/2016
Dr Burns was direct and informative. She was easy to understand and my issue was corrected.
100

09/21/2016
Very good communication and listening
100

09/14/2016
Great bedside manners.
100

09/14/2016
Dr Burns listens well and is very concerned with my medical needs.
1295954261
 
Providence Orthopedics
820 South McClellan Street Suite 300
Spokane, WA 99204
(509) 838-0721
Hometown Family Medicine
210 West Main Avenue
Ritzville, WA 99169