Shane B. Carson, DO Providence Medical Group

Languages: English
Specialties:
Accepting New Patients
Education
Institution
Type
Des Moines University - Des Moines, IA
Medical School
Children's Hospital of Michigan - Detroit, MI
Internship
Children's Hospital of Philadelphia - Philadelphia, PA
Residency
Personal Interests
Golfing and traveling.
Board Certifications
  • American Board of Pediatrics, Pediatrics
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

 

4.6 out of 5 (90 Ratings, 31 Comments)


100

09/26/2017
Excellent staff, doctors, and office!
90

08/03/2017
This was our first time at this clinic- Dr Carson was very nice!
100

07/26/2017
[...] Dr. Carson is hands down the best doctor we have ever seen and both my children (9&2) have always been the most comfortable with him for doctors visits. In fact my oldest requests him. I would definitely recommend Dr. Carson, and any other Doctor in this office as well.
100

06/23/2017
Dr. Carson has been my son's primary doctor since infancy. My children really enjoy him and I have always felt respected and welcomed as a parent.
100

06/06/2017
Dr. Carson and everyone @ Providence peds are incredible. I would take my kids anywhere else!!
90

05/26/2017
We appreciated Dr. Carson's listening skills, attitude and attention to our child! We would highly recommend him to others and will continue to see him for all of our child's healthcare needs. Thank you Dr. Carson!
90

05/25/2017
Dr. Carson is not my normal provider, but he was so good with my daughter! She didn't fuss with him at all and seemed to like him a lot.
70

05/11/2017
Every time I have need a referral or prescription (total of 3), there has been an issue. Usually the issue is the order is put in wrong. Then the staff gets up set with me because I call and ask them to correct the mistakes. I've been told the number of times I have had to call the office about an issue. It's not as if I call multiple times a day and I do allow a few days in between calls for the problems to be fixed. If the orders were inputted correctly....that number would be zero. I prefer zero.
90

04/30/2017
Receptionists were surly and didn't make eye contact. A friendly greeting is a kind first gesture/impression.
100

04/20/2017
Your hard working is appreciated, Thanks
100

04/17/2017
excellent care!
100

04/10/2017
Very professional, always listens with compassion, never feel rushed.
100

03/17/2017
Dr. Carson is amazing with my daughters. They look forward to coming in to see him.
100

03/15/2017
Dr. Carson is everything I could ever want in a pediatrician for my daughter.
100

03/10/2017
Dr. Carson is very personable, kind, and knowledgeable. I trust him with the health of my son.
100

02/22/2017
Dr. Carson always spends a lot of time with us & answers all of my children's questions.
50

02/09/2017
This case was an emergency but if we can help it we avoid Dr. Carson.
100

12/30/2016
Wonderful, they've referred me immediately to the provider I requested and followed up with me to see how the referral went.
100

12/29/2016
We love Dr. Carson & followed him to his current office although it is a LONG DRIVE from Colbert.
100

12/28/2016
Dr. Carson is wonderful as always!
100

12/14/2016
dr. Carson lives up to his online reviews. best doctor we have ever interacted with. you can tell that he really cares about his patients.
90

12/14/2016
[...] says Dr. Carson is cool.
100

12/08/2016
Dr. Carson is an excellent provider. He always listens and is very thorough.
90

11/24/2016
Always a good experience in this office.
100

11/03/2016
Dr. Carson is an exceptional physician. I've already referred friends to him and they love him! I'm happy to do a testimonial if ever needed.
90

10/19/2016
We have always had great experiences with this provider. [...] roomed us and was very attentive to making sure my daughter was being entertained as we waited and she checked in on us several times which was wonderful.
80

10/14/2016
really the only complaint I have is for the front reception. the gal [...] is incredibly rude on a constant basis. like you are inconveniencing her by being there.
90

10/11/2016
Dr. Carson is really amazing and I love that he knows how to interact with my kids and he is very respectful of my husband and I; he always shakes our hands on entering the room. that said, my problem is with the clerks at the front desk; they are just disconnected and I particularly remember one was right in front of me as I was walking in carrying my baby and could not even hold the door for me; something as simple as that. I hold the door for my fellow pt irregardless of my hands being full because it's simple courtesy. I had to wait longer about 45minutes and nobody said anything despite how restless my daughter had become until 40 minutes into the wait; which apparently I was really about to throw a fit which I didn't but I was very unhappy and irritated. the only reason I keep coming here is because Dr. Carson is really awesome otherwise I would be somewhere else because I can't deal with this people on the front desk.
100

09/13/2016
Dr. Carson was really good with both of my toddler daughters. he made them laugh and not feel uncomfortable at all. he's really good with children and we have recommended him to several of our friends for their children. Hes a really good pediatrician.
100

09/06/2016
The staff seemed uncomfortable with me breastfeeding.
100

09/06/2016
Dr. Carson is wonderful. My son is 15 months old and he has been so helpful and so good with my son.
1710917299
 
Providence Pediatric Associates
1919 South Grand Boulevard
Spokane, WA 99203
509-455-8462
Providence Pediatric Associates - Northpointe
9911 North Nevada Street Suite 200
Spokane, WA 99218
509-626-9421