Deborah L. Fertakis, ARNP Providence Medical Group

Languages: English
Specialties:
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

 

4.7 out of 5 (120 Ratings, 26 Comments)


100

07/26/2017
Deborah L. Fertakis has been so helpful helping me get the things I need for my breathing issues. She is always ready to do what ever she can to solve problems and help me understand them
100

07/06/2017
It was all good.
0

07/05/2017
[...] the entire visit with her was very poor. She fought with me about getting up on the exam table when I feel insecure getting there because"Iwant to see how you move.", couldn't hear lungs due to stomach grumblings, wanted a chest x-ray when I said no she was very upset. She said she could prescribe medicine for my breathing. When I refused that she got up, fanned herself off (due to hot flashes she said). She stated there was nothing she could do for me. [...] the "assistant' who called me to inquire if I could come in early to take the breathing test- that person was also rude. If I should have to see her ever again I will have to find a new pulmonologist.
100

06/26/2017
Always a positive environment and pleasant.
100

06/21/2017
My regular appointment with Debbie Fertakis was in October but I was having some sleep disorder issues. I called the office and when her medical assistant passed along the message, she had ordered another procedure and wanted to see me the next week. It was reassuring that she showed an interest in my concerns and that she took steps to come to a solution.
100

06/17/2017
Active listener to patient comments.
100

06/07/2017
all experiences have been excellent.
100

06/05/2017
This provider went above and beyond. She cared enough to call me later that evening to give me additional details and assurance. So impressed by her care and knowledge! I'm grateful!
100

05/17/2017
Always positive!
100

05/15/2017
always very good.
100

05/10/2017
I have always had an excellent experience with Debra. She is concerned and helpful every visit.
100

04/20/2017
I was very impressed with the amount of time Deborah spent with me explaining things. Great doctor!
90

04/20/2017
Everybody is in a hurry to get to next patient for the bucks it seems. Lets slow down, listen to patients, hear what they say not what you think they are saying.
50

04/19/2017
It takes several months to get in for an appointment. I just need a check up once a year and when I had to cancel my original appointment in November, the earliest I could get in was April. At my recent appointment I waited over a half hour to see the Nurse Practitioner and no one came to check on me or let me know that she was running late.
80

04/08/2017
Cascading events created acute sleep deprivation: failure to be able to see provider created acute reaction.
90

03/01/2017
I have been dealing with the same situation for over 10 years, getting doctors to listen to you or to take you serious when you say you are exhausted all the time seems impossible. I felt like she listened. It's horrible when you feel so exhausted you can't do the things you love.
100

02/28/2017
Free coffee is awesome as well as the short wait time in the waiting room. They are very busy and one has to make appointments apx 6 months in advance, so that is a bit disconcerting.
100

01/24/2017
In the years that I have been seeing this provider, all of my visits have been extremely satisfying with all my concerns addressed.
60

01/05/2017
I am a 43 year old man and the times I have seen this provider she talks to me like I am a child and seems to scolds me persh. Her bedside manners could use a bi t of work. I did ask a receptionist a few months back if I could please transfer care toi a different provider in the office beacuse of the feeling of put downs from this provider, I was told that it was not allowed.
90

12/12/2016
Office staff kind and efficient, provider gave me plenty of time. Test was ordered from another Providence provider but I haven't heard from them yet to schedule it!
100

11/02/2016
This provider has always been pro-active in my health care & issues. My experience has been a pleasure.
100

10/24/2016
Deborah is very knowledgeable about her field. she is kind and caring. concerned about my well being. she took ample time to explain my condition and answered all my questions.
50

10/06/2016
I was given a LOT of instruction, regarding the RX given. Most were difficult to follow!
100

10/06/2016
Very satisfied.
100

09/14/2016
Deborah was the first Pulmonary person I had seen who actively worked to prevent a bronchitis event!
100

09/01/2016
Dr. Debra is wonderful - Just hard to get in [...]
1710015110
 
Providence Pulmonary and Sleep Disorder Clinic
212 East Central Avenue Suite 315
Spokane, WA 99208
509-468-0705