John F. Floyd, MD Providence Medical Group

Languages: English
Specialties:
Education
Institution
Type
University of Pittsburgh School of Medicine - Pittsburgh, PA
Medical School
Internal Medicine of Spokane - Spokane, WA
Residency
Board Certifications
  • American Board of Internal Medicine, Internal Medicine
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

 

4.8 out of 5 (411 Ratings, 138 Comments)


100

09/27/2017
always pleasent, willing to help,concern for my welbeing. always a great attitude.
100

09/26/2017
Dr. Floyd has always been very attractive to my health, as well as my other family's needs. I would always recommend Dr. Floyd to anyone, and I value his knowledge and professionalism.
100

09/22/2017
DR. Floyd has always taken good care of me.
100

09/21/2017
New offices are great. New procedures to move patients through the appointment process are great. Everyone working in John's office seems really happy to be there and they are very responsive to patient's needs. And, the waiting area radio has left the premises. iIt was so pleasant to wait for my appointment in a quiet environment.
100

09/21/2017
I had blood taken from the [...] tech and got a very nasty bruise.
100

09/06/2017
Dr Floyd also cares for my parents. Dr Floyd discovered a lump on my thyroid during routine checkup. this resulted in discovery that I had thyroid cancer. Ear, Nose & Throat surgeon said that his finding the lump on my thyroid saved my life. I am 7 years post surgery and thankful Dr Floyd is my doctor.
100

08/31/2017
love receiving a written record of my visit that day. it gives all my concerns and Vidal records. Doctor Floyd is a wonderful doctor!!!
100

08/30/2017
Dr. Floyd is excellent. He listens to you and understands what you are telling him. Or he asks questions so that he does. The best Dr I have.
100

08/22/2017
All experiences and all staff have been excellent.
100

08/21/2017
Dr. Floyd has been my only doctor for 20+ years.
40

07/31/2017
This provider has never shown any interest in my health and well being. He never looks at me - only at computer screen. This has gone on for years.
70

07/31/2017
Dr. used to spend more time with patients... now seem rushed. When booking appt. on MyChart I see I am given just 15 MINUTES! Whose idea was that.
100

07/31/2017
I'm so blessed to always have my time with Dr Floyd!
100

07/26/2017
Dr. Floyd and all his staff were very attentive
90

07/25/2017
Dr. Floyd is always very cheerful. I appreciate that.
100

07/20/2017
Dr Floyd is very bright and understands my issues completely...he is easy to talk to.
100

07/10/2017
Dr Floyd is top-notch!
100

07/10/2017
Good experiences
100

07/10/2017
Always a pleasure to confide in Him. More like family to me than a reserved professional. Very thorough in reviewing my history and questioning any changes. Seems to be ahead of any problems I might encounter. I am very secure in his care.
100

07/06/2017
John Floyd is an excellent internist, the best doc I have ever had.
100

07/05/2017
Dr Floyd is a wonderful Doctor. Knows me and my health and is very respectful and responsive.
100

07/01/2017
very helpful
100

06/26/2017
love everyone that works in the office of Dr. Floyd. they are very helpful and very nice.
100

06/20/2017
Dr Floyd is a great provider. I appreciate how thorough he is and helpful with the care I need.
100

06/15/2017
All good.
90

06/14/2017
better than usual......[...] was VERY helpful, pleasant and thorough.........
100

06/14/2017
I love the care Dr Floyd provides
100

06/14/2017
I have good relations with this doctor. not willing to change.
100

06/14/2017
I was asking for an ortho referral due to a chronic knee problem. Not only did John see me right away, he personally called [...] and got me in the queue. Their office called my cell phone as I was walking to my car.
100

06/07/2017
Dr. Floyd has always been very attentive to my conditions, questions, and has been my Families Doctor since he arrived in town many years ago. I would recommend Dr. Floyd to anyone as an outstanding Doctor.
100

06/05/2017
I always get excellent care!
90

06/05/2017
Dr. Floyd has grown friendlier over the years. I enjoy our visits.
100

05/31/2017
Wish my care at the hospital was even close to the care at Prov. Internal Med. Dr. Floyd is outstanding.
100

05/24/2017
Real happy will the care I get from Dr.Floyd
100

05/22/2017
had to wait 45 minutes pass my scheduled appointment time to see my doctor. once in the room he came right away.
90

05/18/2017
Medical assistants very responsive to needs. All personnel very easy to communicate with.
100

05/18/2017
Dr. Floyd is an excellent Physician. He listens and give you time to ask questions. He gives very thorough explanations and he looks at you when talking to you. I have the feeling that he actually cares and I am comfortable in asking him questions. I also know that I can send questions on my chart and they will be answered promptly.
100

05/16/2017
dr Floyd is very kind ... he also was able to help me with my father
100

05/15/2017
Dr. Floyd is above excellent in his care and concern for his patients. He is the best doctor in Spokane in my family's opinion. The new offices are a treat. The parking is easy. The walk to the offices is so much better. My one criticism, as usual, is the radio in the reception area. There were eight patients in the waiting room with me. We were all either reading or on a personal device. We discussed the horrid music we were forced to listen to each time we waited. To a person we wanted to steal the radio to end our misery. lobviously, the radio is not
100

05/12/2017
I have been very happy with my health care provider, and the office in general. Really like Kendall Yards location!
100

05/11/2017
Dr. Floyd is excellent
100

05/10/2017
Dr. Floyd has been my doctor for over 20 years. He is very knowledgeable, interested in my well being, is proactive with any potential health issues. He takes time with me to be sure all of my health care concerns are met. Puts me at ease with his good sense of humor. An excellent doctor.
100

05/10/2017
Couldn't be better. Dr. Floyd and his staff have been the very best medical personnel in my experience, always pleasant happy people but serious in all matters pertaining to my health.
100

05/08/2017
John Floyd is a great provider
100

05/04/2017
I am fortunate to have the best! Like this new location a lot!
100

04/26/2017
I've been Dr. Floyd's patient for over 30 years, he's always been an excellent 'care provider'.
100

04/26/2017
I always enjoy Dr Floyd at every appointment. Very easy to talk to and caring doctor.
100

04/20/2017
Great doctor!
100

04/19/2017
Thank you Dr. Floyd for excellent care
100

04/19/2017
Always pleasant asking me if I hAve any concerns about my health etc.
100

04/18/2017
Good, great DR and friend
100

04/18/2017
very good
100

04/18/2017
very good
100

04/18/2017
I love seeing Dr. Floyd. The man is a genius and has knowledge that is important in ciphering my chronic ailments. He has a quick sense of humor and puts a person at a sense of ease. He answered all my questions. Since my illness is chronic, I expect to see him again. First he has referred me to specialist but I know he stays abreast of my condition and that makes me happy.
90

04/13/2017
I had to contact office after this visit cause they forgot one referral.
90

04/12/2017
Office does not actually 'call' me. I do all communication--and review blood and other test results, plus accomplish question/answer--via the patient Portal. Dr. Floyd's people have always been pleasant and accommodating.
100

04/09/2017
I get excellent care from Dr Floyd.
100

04/05/2017
Highest respect for Dr. Floyd. Very intelligent. Have been seeing him for more that 20 years.
100

04/05/2017
Always willing to discuss and listen to concerns. Acknowledges my understanding of a variety of issues.
100

04/05/2017
Always a Good experience.
100

03/29/2017
[...] CNA is excellent. Very friendly and respectful. Dr Floyd is an excellent physician and consistently provides outstanding care and friendly bedside manner.
100

03/29/2017
I always feel welcomed and comfortable. I really like your new facility. nice and easy parking
100

03/29/2017
Dr Floyd is an excellent physician and has provided his usual compassionate care
100

03/29/2017
DR Floyd provides excellent care and I respect his advice and I listen to him
100

03/29/2017
Dr. John Floyd is very knowledgeable, I feel very comfortable under his care.
100

03/22/2017
Dr. Floyd and his staff are absolutely the best in town.
100

03/15/2017
I've been a patient in this clinic for over 30 years with the same physician and/or his physician's assistant. I'm very pleased with both of these providers. I have referred others to this clinic. I get all my lab results on line the same day or next which is very helpful. Dr. Floyd has treated all members of my family at different times.
100

03/15/2017
dr. Floyd is always available for me to see. he knows all my medical history as has been my dr. forever.
100

02/28/2017
John Floyd [...] very good and caring...
100

02/22/2017
in my opinion Dr. Floyd is the best Dr. in Spokane. His competency and demeanor are excellent, and his concern genuine. I don't know if anything he could do better.
100

02/22/2017
Always prompt, professional, and perfect.
70

02/13/2017
Good doc. Might be a bit too busy.
90

02/09/2017
Good rapport with patients. Definitely listens to all concerns. Medical assistants very nice. Front desk personnel good. Obviously, no problems at this time.
100

02/07/2017
very knowledgeable and of good humor
100

02/07/2017
I love "MY CHART", it is so nice to get lab reports so quickly and notes from doctors and to be able to schedule appointments without calling the office. This is a real bonus added to a doctor visit.
100

02/07/2017
Dr. Floyd is always attentive and concerned about my health. My family has been with him since he started practicing in Spokane, many years ago.
100

02/05/2017
Dr. JOHN FLOYD IS a very concerned about me as a patient.
90

01/31/2017
Listens, cares about what I think. Professional, good sense of humor communicates well.
100

01/26/2017
EXCELLENT.
100

01/25/2017
Dr. Floyd has been my doctor since the 1980s, and he has always provided me with superb care. He explains things very well and makes sure that I understand everything. He is always attentive, personable, and thorough.
100

01/24/2017
very good
100

01/24/2017
Good
100

01/20/2017
Couldn't ask for better care and concern from my provider.
80

01/19/2017
[...] If not for the actions of my wife, our Doctor friend, and the helpful [...] scheduler, it doesn't seem like my tests could have been done in time, and we would have had to cancel a major trip. I have no concerns about Dr Floyd, however, it does not seem like the staff was following his direction, nor looking out for the best interests of his patient. Being taken care of should not be a result of "who you know." This was very disappointing.
100

01/19/2017
I love Dr. Floyd. couldn't be happier with my care
80

01/16/2017
after being weighed in, checked in by the assistant, I then waited about 45 min. to see Dr. Floyd. I commented to the staff and they told me to be patient, they had told him I was waiting still. Usually, I have not experienced this long wait time. Also, prior to the appointment day, I updated my information on the "my chart" website - but the info I entered was not updated into the system for the providers to see (apparently) ?
100

01/11/2017
Dr. Floyd is one the most professional doctors I have ever received care from.
100

01/09/2017
Because of heart palpitations, felt the office got me really, quickly, and I didn't have to wait very long, considering they worked me in.
100

01/05/2017
Always very good
100

01/04/2017
John Floyd rates among the best
100

01/04/2017
always very good
100

01/03/2017
dr. Floyd listens and understands.
100

12/29/2016
I am so grateful for the medical health care I have!
100

12/26/2016
Dr Floyd is an excellent doc and I count on him. He saved my life w a unique diagnosis of heart anneyeurism-very thankful to have him as my doc
100

12/21/2016
Dr. Floyd is very personable and takes the time to listen to me every time I visit. He never rushes in/out when I have an appointment.
100

12/21/2016
Dr. Floyd is one of the most caring doctors I have ever had the pleasure to work with.
100

12/21/2016
always have a great experience with Dr. Floyd. I can't say enough positive about him!! this time the front desk was difficult. [...] was not easy to work with. she argued about an appointment time for my daughter that Dr Floyd wrote a note to get her in his crowed schedule.
100

12/18/2016
All very good experiences.
100

12/14/2016
Dr Floyd is the absolute Best & Most thorough physician I've ever known...& I unequivocally trust him
100

12/14/2016
Dr. Floyd has been our care provider and couldn't ask for a better doctor. He is always there when we need him.
100

12/14/2016
I really enjoy Dr. Floyd. Besides being thorough, I find him very pleasant.
100

12/14/2016
I already have referred Dr Floyd
100

12/14/2016
always listens and shows he really cares about my health needs
100

12/07/2016
Dr. Floyd may run late, but he takes his time with each patient because he cares about them and their well being. That is why he has been my doctor for over 20 years. I don't mind waiting.
80

12/07/2016
the ladies at the front desk can be more courteous and helpful.
100

12/01/2016
Dr Floyd is a wonderful caring physician who answers my questions, explains medical procedures and testing and takes time to listen to my concerns.
80

12/01/2016
He's always very cheerful which I appreciate.
100

11/24/2016
Dr. Floyd has been my personal physician for nearly 30 years. I drive 120 miles to see him and only him. Impossible to find a better doctor.
80

11/23/2016
it took me several years to "train" Dr. Floyd but he has grown accustomed to me, respects my brain, and he has mellowed a great deal from the beginning. NOW he even laughs at my jokes [...]
80

11/21/2016
I am very comfortable seeing Dr. Floyd. My mistake is to not write down my questions and, as a result, I forget to ask them
100

11/21/2016
dr. Floyd is first primary care provider in many years that took sufficient time to cover all necessary aspects of my medical issues and seemed honestly interested and cared about my overall well being and care.
100

11/21/2016
Dr. Floyd has been my primary care physician for 20 years - he's the greatest!
100

11/17/2016
Best Doctor and staff I have ever experienced!
100

11/16/2016
We always seem to have very pleasant interaction with Dr. Floyd.
100

11/14/2016
Dr. Floyd - excellent - He is the best!
100

11/11/2016
Dr. Floyd is as good of a provider as I could hope for. And he's been my PCP for over 15 years...
90

11/09/2016
Always looking out for my health
100

11/07/2016
the ability to send messages to the doctor via My Chart has been extremely helpful and efficient. questions are answered in one or two hours.
100

11/07/2016
Very satisfied.
100

11/03/2016
Very pleased with Dr. Floyd. I am glad he is my doctor. Very caring and knowledgeable
100

11/01/2016
Dr.Floyd is always very personable.
100

11/01/2016
i am very happy/
100

11/01/2016
I always have a very good experience!
100

11/01/2016
Dr Floyd is a great Doctor! so helpful for me.
80

10/10/2016
Good experience. First time visit.
100

10/06/2016
I receive good care from this provider.
100

09/29/2016
I'm very pleased with my care provider ( Dr. John F Floyd ).
100

09/28/2016
I am still awaiting the word on two referrals
100

09/28/2016
all good-very good staff, I am very pleased.
90

09/26/2016
Overall excellent personal care in today's world of rushed Dr.s under the extreme micro management of managed health care.
100

09/12/2016
care provider was excellent . [...]
100

09/10/2016
very attentive and willing to listen.
100

09/08/2016
Dr. Floyd is great! Always very thorough, listens very well and explains things very well.
100

09/08/2016
Dr. Floyd is the best I've had in my 79 yrs.
100

09/07/2016
dr Floyd is an excellent doctor
100

09/02/2016
Note - my experience w/Dr Floyd were very positive - however I had my blood drawn by a young man who left a SIGNIFICANT BRUISE on my left arm. He was "rescued" by the lead phlebotomist who then took blood from my right arm. The bruise is fading (11 days later) but the first 7 days it was very Ugly- could've gone better for me.
100

09/01/2016
Dr. Floyd is an outstanding doctor. He gives me excellent information about all my health conditions.
100

09/01/2016
Dr Floyd is very caring and efficient.
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Providence Internal Medicine - Kendall Yards
546 North Jefferson Lane
Spokane, WA 99201
509-227-7070