Douglas C. Hammerstrom, MD Providence Medical Group

Languages: English
Specialties:
Professional Statement
My goal is to treat patients in the same manner that I would want my family to be treated.
Education
Institution
Type
University of Pittsburgh - Pittsburgh, PA
Medical School
Family Practice; Contra Costa County Medical Services - Martinez, CA
Internship
Family Practice; Contra Costa County Medical Services - Martinez, CA
Residency
Personal Interests
I enjoy hiking, fishing, skiing, music and reading.
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

 

4.3 out of 5 (146 Ratings, 41 Comments)


70

09/29/2017
He is a capable doctor, but needs to be a bit more personable. Seems in a hurry, appreciate he has a lot to do, but being more conversational would be nice.
40

09/27/2017
Did not get called back til 30 mins after appt time. Sat in the back and did not see provider til an hour after my appt time
100

09/14/2017
The people at this facility are always helpful and attentive. I always get their full attention whenever I call or visit. Of all the Drs. I've had over the years, I am the most pleased with Dr. Hammerstrom.
100

09/11/2017
excellent physician
100

09/04/2017
I haven't had any bad experiences.
100

09/01/2017
Always professional & helpful.
0

08/24/2017
That guy shouldn't be a doctor
100

08/24/2017
I love Dr Hammerstrom and his staff great people
90

08/23/2017
Dr Hammerstom is an attentive, responsive and thorough Doctor.
50

08/21/2017
He was chosen because he was one of the few who were available for new patients. He's a very closed personality.
100

08/21/2017
very good pcp....nailed my condition and cured the problem.
50

08/11/2017
I only saw this physician because Dr. [...] was on vacation. I appreciate the fact that the nurse made sure that I got an appointment. My impression is that this Dr. and Dr. [...] do not really care about me as a person. [...] I am searching for a new physician that might feel some empathy for my chronic condition that I have had since 2000. If these physicians do not have empathy for their patients I think that they should get research or desk jobs. [...] The nurse that attended me on my last visit seemed more caring and informed than the physician.
100

08/10/2017
very concerned
90

08/04/2017
The doctor has been very responsive to my needs, when I indicated I was having some side effects from a prescribed medication he immediately changed it. I've never left the office feeling dissatisfied.
80

07/31/2017
Very satisfied, no issues
70

07/27/2017
The provider I saw was fine, but I did not like that they just switched me to him after I had already checked in to see my usual provider. They did not ask, simply told me that I'd be moving to a different room and seen by this doctor instead. this had occurred because I was late to the appointment due to receiving no notification that the office had moved locations. They had told me that if I was able to get to the new building and check in with an eight minutes I would be able to see my provider. I actually timed myself to make sure that I would be there on time, and I was there before eight minutes was up. Despite rushing to get there, I still had to see someone different.
50

06/30/2017
This was someone available which I appreciated but not a provider I would choose - not very personable.
100

06/23/2017
Dr. Hammerstrom adjusted and changed some of my medication that is improving my migraines and arthritic pain.
70

06/07/2017
over an hour wait time for an appointment made months ahead is a bit excessive
40

06/06/2017
Very poor listening skills. Very set it initial assumptions. Dismissive of questions/concerns; unable to continue asking questions about concerns.
100

05/29/2017
I am happy to have my medical needs met by Providence and Dr. Hammerstrom.
100

05/25/2017
Very thankful Provident on Pines provider outstanding services after 2 years very BAD with [...] system
100

04/26/2017
I felt Dr. Hammerstrom and staff provided me quality, personalized care couldn't be better.
100

04/20/2017
Needed a referral for cataract surgery - saw me & received referral in a short period of time.
70

04/11/2017
Doctor could've shown interest in seeing my injury. He didn't seem like he was even going to look at it until I asked him two or three times to look at it. Past experiences have been better- I'm hoping it was just an off day.
90

03/29/2017
this is a new provider for my wife and I, previous Dr. retired. the visit was very good.
100

03/28/2017
very polite and concerned. i felt at ease.
100

03/22/2017
love them there , very helpful and yes I have recommended them to others !
40

03/08/2017
I FELT RUSHED AND MY QUESTIONS WERE NOT ADEQUATLEY ANSWERED. ALSO I WAS HOPING TO REVIEW THE RESULTS OF CERTAIN BLOOD/LAB TESTS BUT HAVE NOT BEEN ABLE TO CONNECT WITH SOMEONE WHO COULD DISCUSS THESE RESULTS. DR HAMMERSTROM DID CALL ME ONCE BUT I WASN'ST HOME. I WOULD HAVE STAYED IN IF HIS OFFICE HAD ADVISED ME THAT HE MIGHT CALL THAT DAY. I CALLED BACK AND ASKED IF WE COULD SET UP A "WINDOW TIME" ON A CERTAIN DAY FOR A PHONE CALL. THAT WAY HE AND I ARE MORE LIKELY TO CONNECT AND BY PASS WASTED VOICEMAILS. BUT THE RECEPTIONIST I SUGGESTED THIS TO SAID THAT WOULD NOT BE POSSIBLE.
100

02/22/2017
I was very happy with him. He was very attentive to my needs.
100

02/20/2017
Excellent care. Very efficient. Earnest, attentive, staff.
100

02/08/2017
My doctor was communicative, patient with me, made me feel comfortable and well taken care of. Could not ask for a better doctor to take care of my medical needs.
90

02/08/2017
He keeps me informed of test results via MyChart.
90

01/19/2017
This was my first visit to establish care and get a referral for carpel tunnel and everything went extremely well
100

12/14/2016
this was my original visit with this doctor. he listen and answered me which is more than i get from alot of other providers. i was very happy with him and plan on making him my primary care provider
100

12/12/2016
Excellent
90

12/07/2016
Dr. Hammerstrom remembers from visit to visit that my anxiety drastically slows down the rate at which I can process the questions he asks and the information he gives me. He used to conduct appointments at what for me was warp speed---waaayyyy too fast!! But once I explained to him that I can't process that fast, he very kindly has slowed down for me. I'm sure this isn't easy for him. (I'm smiling.) And that makes me appreciate even more the wonderful act of caring he extends for me.
60

09/19/2016
This was the first time I have seen this doctor. I waited in the examining room for an hour. It was the first appointment of the day. The doctor did not apologize.
80

09/12/2016
I have been out of my meds for over a week due to prior authorization needed. Dr office is not responding to records request.
60

09/01/2016
Very quick and brisk
100

09/01/2016
PCP care is thorough and genuine. Meeting and exceeds all expectations!
1316998354
 
Providence Family Medicine - North Pines
1212 North Pines Road
Spokane Valley, WA 99206