Elizabeth C. Ho, MD Providence Medical Group

Languages: English
Specialties:
Education
Institution
Type
Mount Sinai School of Medicine - New York, NY
Medical School
Boston University School of Medicine - Boston, MA
Residency
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.8 out of 5 (234 Ratings, 77 Comments)


80

02/22/2017
This was my first experience with this physician so I don't have enough knowledge regarding her to do an adequate eval. I would say an important question to have asked would be: What aggravates your pain?
90

02/13/2017
She remembers things about me - so don't have to repeat anything.
100

02/11/2017
I find Dr Ho to be a combination of Chemical Health, Social Health, and Promotional Wellness and Health. Appreciate her for addressing the entire health perspective, not just physical cared for by Western medicines; i.e. Prescriptions
80

01/26/2017
[...] they took over a week to process a referral to obgyn and sent it to the wrong office going through their phone system is a maze, I usually get hurriedly transferred to the wrong extension or disconnected. It's hard to get an appointment when sick, so I usually go to urgent care.
90

01/24/2017
My appointment went well and I got referral needed for further tests. I was not clear how the test results were to be reported to me, but the next day I found them on MyChart. I was not given any instructions about what to do for my condition if it did not improve. When my condition did not improve I called office and spoke with Red team person. I wanted Dr. Ho to give me advice, but Red team person suggested I see Dr. Ho again. I made appointment, but then bad weather caused me to cancel this appointment. I have not returned to see Dr. Ho yet [...]. I realize it is my job to get the care I need, but I sort of felt abandoned after my initial tests were negative for one type of problem.
100

01/24/2017
Dr Ho listens to my concerns about my health and does not discount concerns I have about some prescriptions.
100

01/23/2017
If I had not been seeing Dr. [...] since 1983, I would choose this Doctor for my primary care.
100

01/16/2017
Love Dr.Elizabeth Ho and her whole office.
100

01/02/2017
Dr. Ho listens carefully and patiently to my concerns and makes thoughtful decisions about treatment and referrals. She is very good at answering my questions, which I usually have quite a number of.
100

12/31/2016
Always had exceptional care with [...] and Dr. Ho. Never had a bad experience at all. All visits have been very positive. Get's me in immediately if referral is needed. I have always been very happy with my care.
90

12/21/2016
The scheduler [...] was rude on the phone when I called to schedule the MRI that Dr. Ho ordered. I was not able to schedule it right after my appointment because [...] wasn't there. The poor marks I give the practice are based on the experience with [...], not on Dr. Ho or other clerks and receptionists.
90

12/20/2016
Dr. Ho listens and always provides practical advice/suggestions. She is realistic and does not let me off the hook for things I can do to improve my health. The accountability is appreciated!
100

12/06/2016
The entire office is very helpful, caring and are truly good at their individual positions.
100

12/05/2016
I REALLY like Dr. E. Ho!
100

12/05/2016
Dr Liz Ho is definitely a 5 star provider. She listens closely, asks very pointed questions that relate to your health issues, and always appears to get to the direct root of my medical problems- even when I cannot explain in proper English what is causing me trouble.
100

11/29/2016
Dr. Ho is always thorough and never makes me feel rushed. She asks pertinent questions and knows how to zero in on potential problems or concerns. I am always confident that she will make appropriate referrals when necessary.
100

11/20/2016
I go to Providence urgent care for any immediate illnesses or injuries due to the difficult phone answering system at Dr. Ho's office. The answering system is difficult to navigate and does not respond to my inquiry.
100

11/09/2016
I have continued to see Dr. Ho for all these years because I really feel comfortable with her plus she is a good listener and is very attentive to any new health care issues that arise.
90

11/09/2016
Since I was see the doctor specifically on an A1C follow up it would have been better to have my blood drawn and the test results available BEFORE I saw the doctor. Our conversation was dependent upon the test results which she didn't have.
100

11/08/2016
I have been a patient at Phy Clinic for over 20 years & thru at least 3 personal doctors. Dr. Ho is by far the best I have been served by.
100

11/08/2016
Dr. Ho is a very fine doctor and I appreciate the care she provides.
100

11/05/2016
dr Ho is fabulous
100

11/01/2016
Have nothing but positives! Always appreciate everyone's kindness & great care!
100

10/31/2016
Trying to get the blood draws from the lab is always a terrible experience. It took literally a total of two hours of waiting for the blood draw; first going in before the appointment for 45 minutes waiting, then having to leave to go to the appointment without the blood draw; then returning for another 45 minutes, including at least 30 minutes of waiting for the blood draw. The blood draw itself is always a disaster and it appears that only Luda ever knows what she's doing. There must be a better way to get better phlebotomists.
100

10/26/2016
My visit always ended on a positive note. Dr. Ho is always attentive and caring.
100

10/24/2016
I love Dr. Ho. and feel she is by far the best Dr we have ever had. I do think the system overall has become less personal if you do not use email and just want to call with questions.
90

10/03/2016
I have recommended Dr.Ho to several RN co-workers, & family members. She is wonderful!
80

09/28/2016
the only problem I had with my last visit is I had to wait over 45 minutes and I finally had to ask the receptionist what the problem was. They checked and said they were have computer issues. It would have to curtious if someone would have come out and told me that and say what the problem was and I would have understood. I did not think that it was handled correctly because my time is just an important as theirs.
100

09/27/2016
always good but have no medical needs other than routine annuals....so far
100

09/25/2016
great dr
100

09/20/2016
We function well in patient/physician partnership. Dr. Liz takes the time to really listen to my health concerns. We discuss the issues around these concerns together which allows me to ask for any clarification I might need. This helps me fully understand any treatment or prescriptions Dr. Liz recommends. Dr. Liz is fully present and attentive which makes me feel listened to and respected. Also, it is important for me to mention how thorough [...] is with her intake questions. She sets a professional, but friendly tone that puts me at ease right away. Dr. Ho and [...] are a cohesive team that work so well together.
100

09/11/2016
I am very grateful to Dr Ho. I love her office:)
100

09/06/2016
Dr. Ho is very caring about all my health and is very generous about referring me to the special care I need. I do not call to discuss about my medications because the ones I am taking seem to work well for me. I have taken them for many years. Some are prescribed by specialists.
100

09/05/2016
I like how caring Dr Ho is and has been! I'm a challenging patient but she always makes me feel better.
100

08/16/2016
Very fortunate to have Dr Ho as my PCP. I work in the medical field so have an advantage in comparing physicians. Dr Ho is peerless.
80

08/10/2016
Even though she was running behind and I had to wait about a half hour, she still was very thorough and listened carefully to my questions. When I mentioned a couple of things in passing unrelated to my reason for being there, she examined me again and ordered an untrasound when she suspected I might have a blood clot in my leg.
100

08/07/2016
Dr. Ho always listens to ideas & respects my knowing my own body & health.
80

08/06/2016
In a recent visit, I waited in the waiting room over an hour, then in the exam room another 15 minutes to see the Dr.
100

07/12/2016
Usually they take me for my appointment within a 15-30 minute period. They mentioned they were unusually busy this day and thus I had a longer wait time.
100

07/11/2016
Always answers my questions. Emailing on My Chart has been very helpful.
100

06/29/2016
I have always been pleased with Dr. Ho's care.
100

06/29/2016
Dr Ho is so knowledgeable and easy to talk to about any medical issues. I an an RN and have worked with many doctors over the years, and I feel Dr Ho is one of the very best I have known. I trust her completely.
100

06/29/2016
Always a very good experience, with professional and thorough care!!
100

06/27/2016
I am extremely pleased with Dr. Ho ability to ask the correct questions, have all the necessary medical info needed to diagnosis, and direct me to the best health possible for a 72 YO body. Heer referrals and medications have been right on every time.
100

06/26/2016
Dr. Ho listened to me the 1st visit 15 years ago which resulted in her diagnosis of my issues as a heart problem, not the asthma I had been diagnosed with years before elsewhere. She is always factual, and does not let me off the hook! I truly appreciate that. She either remembers or reviews my status before appointments so there are not redundant questions. And for my purposes/needs. she is persistent.
100

06/22/2016
excellent physician, her MA is very nice and very reliable
100

06/14/2016
Dr. Ho is an excellent physician who cares for all of my needs, answers all my questions and takes the time to work with me at the appointment. She's the best!
100

06/13/2016
Love her. She's very thorough easy to talk to.
100

06/12/2016
The receptionists are crabby and short most of the times that I have been there.
100

06/12/2016
Dr Ho is very knowledgable, evidence based provider. She has excellent follow-though, and continues to provide excellent advice and medical oversight of my health during the past ten years.
100

06/07/2016
Dr. Ho listens and takes the time to insure that everything that needs to be covered is covered.
100

06/07/2016
I appreciate that Dr. Liz not only listens to what I say but makes sure she clearly understands by asking good questions for clarification if needed. Dr. Liz is very respectful and we work well together as a team. She has a calming presence and I never feel rushed. She is very prompt in posting test results on My Chart. Dr. Liz is a compassionate professional that relates in a genuine caring way.
100

06/05/2016
Dr. Ho is very thorough and an excellent doctor.
100

05/31/2016
my experience with dr ho was great
100

05/29/2016
she is a first rate Doctor. very happy to have her as my family doctor.
100

05/24/2016
I would not want go to any other physician.
100

05/18/2016
Dr. Ho is always very thorough and kind. Her nurse is awesome too!
90

05/17/2016
sometimes it takes so long to get in to see her
100

05/17/2016
Dr. Ho is extraordinary. Sne is always positive and thorough. She remembers me and my circumstances, and is meticulous in keeping track of my history, medicines, and care needs.
90

05/16/2016
Good, but they haven't come up with a definitive diagnosis. This is worrying me! [...]
100

05/15/2016
Dr Ho went above and beyond to contact me regarding my plan of care. I think this is very rare in health care today, they just don't have the time. She is always really good about getting in touch with me if I have a concern.
100

05/06/2016
My annual visit with Dr. Ho is always a very positive experience. She makes me feel like she is very interested in me, always knows my medical history and asks insightful questions. Her advise is always right on and doable. I would highly recommend her and the staff at Providence Internal Med. She is the best!
80

05/03/2016
I had to call Dr. Ho's nurse to add something to the testing that was going to be done by a referred doctor and the response was quick and very positive.
100

05/01/2016
This was my first visit with Dr. Ho. Because my previous primary care physician left the Spokane area, I was glad that Dr. Ho was able to see me on short notice. Since this visit, she has become my primary care physiciaion. At this visit, Dr. Ho quickly assessed my situation and referred me to the necessary additional care.
100

04/26/2016
Dr. Ho is great,
80

03/30/2016
A long wait.
100

03/19/2016
Dr. Ho is without doubt the most wonderful doctor I have ever had. She is brilliant professionally but also relates personally.
80

03/15/2016
Wait time was about 45 minutes - usually not that long.
100

03/09/2016
Dr. Ho has an excellent bedside manner and is a good listener.
90

03/08/2016
It took 2 1/2 months to schedule an appointment. The on-call MD wouldn't refill my routine thyroid since it had been a year, but I couldn't get an appointment in that time frame. I had to make several phone calls & emails to get my med refilled.
90

03/06/2016
Good experience each time. Dr. Ho is a very good doctor.
100

03/02/2016
I am very happy with my physician
100

02/29/2016
Dr. Elizabeth Ho in my opinion is very thorough and caring. She pays attention to my concerns about my health and provides me with information. I have recommended her to family members and friends and will continue to anyone looking for a physician.
100

02/24/2016
As a retired nurse, I am very interested in my doctors awareness of my total health picture and how any new issues impact my total wellbeing. I have been very impressed with Dr Ho's ability to see the total picture and to take care of me as a whole person. She is easy to talk with and shows caring and compassion in addition to her medical expertise.
100

02/16/2016
Dr. Ho and nurse [...] make a great team. [...] is very compassionate, kind and service-minded. Dr. Ho is very thorough and knowledgable. Both are tuned in to my health care needs and concerns.
100

02/08/2016
Dr Ho is a caring person who listens to me and answers my questions so I understand my issues.
80

01/24/2016
Very sensitive to health care need of another person who recently moved to town and needed care
1013973635
 
Providence Internal Medicine
820 South McClellan Street Suite 200
Spokane, WA 99204
509-598-2102