Carol C. Neely, ARNP, CNM Providence Medical Group

Languages: English
Accepting New Patients
Professional Statement
I practice as a partner with my patients and families. Strong advocate for women, children, families and patient participation in their care.
University of Washington, Seattle, Washington
Medical School
Midwifery, University of Washington, Seattle, Washington
Board Certifications
  • American Midwifery Certification Board, Midwife, Certified Nurse
Clinical Interests
  • antepartum and postpartum care
  • lactation disorders
  • lactation support
  • postpartum care
  • prenatal care

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.3 out of 5 (44 Ratings, 6 Comments)


I will be with Providence until my delivery and after.

good experience

I love coming to that office! Triage and midwives have been amazing!

During the pap smear, the brush got stuck [...], so she had to fish out the brush with her finger. It was a very painful experience. She also seemed a bit nervous about the procedure, which in turn made me feel nervous.

I switched to providence from another provider and I couldn't e happier about my decision. I had an ultrasound and was really concerned about what I saw. I emailed carol on MyChart 3 hours after the ultrasound was complete asking her for the results as soon as possible. Her nurse got back to me in less than 30 minutes saying she went over the results with the midwife on staff and the baby is just fine. Not only was my first visit to Carol's office everything I could have hoped for in a healthcare provider, it provided me with a remarkable sense confidence in my health care provider. I am very impressed with the exemplary level of care I have received in my short time being a patient of Carol Neely's.

This visit was a group appointment and so my provider was speaking to the group as a whole and gave very basic information. She went over a handout about the healthcare included for a pregnancy. It seemed she was trying to fit in as much education about all the healthcare required for a pregnancy as she could for those who didn't know anything and might not come back. I didn't feel she went over the immediate decisions we had to make enough and there wasn't any time for questions. I was very disappointed in the group setting; no one seemed comfortable and now I won't be able to discuss questions about my pregnancy until my 15th week of pregnancy. Even though my provider did pull each woman aside for a moment of individual attention I did not feel as though I could ask questions and discuss concerns since other women were waiting to be seen. I also felt rushed into deciding whether or not to do genetic testing. I do not feel this is the fault of the provider, it seemed she was very knowledgeable and friendly, but rather a fault of the group setting. I am very hesitant about continuing with providence for my healthcare during my pregnancy if this is an indication of the personalization that Providence provides for their patients. I do not know that I would recommend Providence midwives to my friends. I am trying to reserve any final judgements until my next appointment, but so far I am rather disappointed.
Providence Physician Group Pavillion for Women & Children
900 Pacific Avenue Suite 501
Everett, WA 98201