Diana E. Velikova, MD Providence Medical Group

Languages: English, Bulgarian, Russian
Specialties:
Professional Statement
I think every great doctor-patient relationship is a partnership built on trust, and for me, that means helping educate my patients. So in a sense, I see my role as both an educator for my patients as well as a provider of sound medical knowledge and advice. And as a result, my patients can make informed health care choices.I also believe that promoting a healthy, active lifestyle and disease prevention are critical in my work because they sustain a patient's physical and mental well-being.
Education
Institution
Type
University Hospital-Varna, Bulgaria
Medical School
Veterans Affairs Medical Center (Washington DC), Medical University - Varna, PinnacleHealth Hospitals Internal Medicine Residency Program
Residency
Personal Interests
In my spare time I like to garden. In addition, my family and I enjoy outdoor activities in the Pacific Northwest — skiing, kayaking, hiking and biking.
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.8 out of 5 (198 Ratings, 82 Comments)


100

02/14/2017
I have no complaints about Dr V. She is excellent. [...] was a bit defensive and spoke to me as if I were a child. [...] who was to make a referral, was abrupt in her email memo re she couldn't make a referral because my insurance plan did not allow it. I had already spoken with the insurance company and because I have a progressive skin disorder, there said to get a referral and they would review for approval. when this was relayed to [...], her response was I needed to get proof faxed to her before she could make the referral. Had she reviewed my list of diagnoses or had she asked Dr V. about it she would have known that I had a progressive skin disorder. I felt that having the dermatologists fax her my records was an unnecessary invasion of my privacy.
100

02/11/2017
My provider has always been very pro-active with my health issues and health recommendations.
100

02/08/2017
I will take the opportunity to say .. thank you ... to the care provider, and everyone .
100

02/07/2017
this office staff is the best ever from check in too check out Great on the phones also love my chart alsoThanks
90

01/30/2017
Dr. Velikova is very helpful and considerate, and takes the time to answer any questions.
90

01/24/2017
Seems to care about my physical wellbeing
100

01/19/2017
Very satisfied with Dr. Velikova. Her professional knowledge, expertise and personality are outstanding.
100

01/18/2017
Referrals are through a central department and are sometimes not very timely.
100

01/10/2017
I have never had a bad experience.
100

01/10/2017
Excellent physician. Dr Velikova is very thorough, knowledgeable, and helpful. It is sometimes hard to get an appointment as office is overbooked.
100

01/09/2017
Dr. Velikova is good about listening to me and y concerns, does not seem rushed which is always
90

01/04/2017
Dr V. was thorough with my evaluation and referred treatment. She "listens" and appears to value and research my concerns.
40

01/02/2017
She didn't look at the paper work i had been given to fill out regarding my overall health and mental outlook. She picked it up and seemed to say that was for new patients. I was disappointed that she had no interest in what I had written.
100

12/27/2016
She's wonderful and caring about your health.
80

12/26/2016
She's responsive and very thorough.
90

12/26/2016
The pain management protocol needs more flexibility to allow provider to customize care to individual patient.
50

12/20/2016
I am limited to the type and amount of questions I can ask from my prepared list. 2per visit. I am limited to a 20 minute time for routine care, I feel sometimes I would need a bit more.
90

12/18/2016
Dr.Velikova is the best MD I've ever had. As a patient, you have to wait, but her care is worth the wait. She gives me her full attention during visits, and we exchange ideas/options/tx plans. I feel absolutely involved in decisions regarding my care. She is the best!
100

12/18/2016
Dr. Velikova is one of the best doctors I have ever had. She ALWAYS listens and takes as much time with you as needed.
80

12/16/2016
I feel confident in the doctor's knowledge, experience & competence. She listens well.
100

12/14/2016
Dr. Velikova always listens to whatever I need to tell or ask her. I am amazed at how "on top" she is of health issues we discuss, and I am very lucky to have her as my physician.
90

12/13/2016
Physicians never seem to have enough time. We used to be asked to only discuss one or two problems. When one has diabetes and high blood pressure - that doesn't leave time to talk about anything else. It is very hard to get another appointment with Dr. Velikova - but she is very thorough when I've seen her.
100

11/14/2016
Dr. Velikova has been BEST doctor I've ever had [...]
80

11/12/2016
waited over an hour
100

11/07/2016
EXCELLENT DOCTOER. VERY KNOWLEDGEBLE
100

11/01/2016
Very attentive, very thorough.
90

10/30/2016
Diana Velikova is the very best physician I've seen in many years
100

10/19/2016
Always a great visit with Dr. V. Takes the time needed and listens.
100

10/11/2016
I am always satisfied with my visit. Dr Velikova answers all my health question s and tried to make options for me so I will feel better.
100

10/09/2016
Dr. Velikova is good listener, try different solutions to problems.
100

10/09/2016
All at this office were thorough and professional. Dr V. is very thorough and I felt covered my concerns well. Excellent.
100

10/04/2016
I wanted to compliment Doctor Velikova on her diagnosis of a knee problem. I followed her orders to stretch and ice and have had marked improvement. I will continue to follow the regimen in order to improve this condition. I would like to have contact with her to discuss my high triglycerides and what she thinks I should do to improve.
100

09/28/2016
I have always felt that I have been listened to and that my concerns were answered.
90

09/27/2016
Very pleased.
100

09/20/2016
went in for annual flu shot, waited over 30 minutes, finally ask reception if I should go to [...]. Received shot in less than a minute! [...]
80

09/14/2016
I like Dr. Velikova very much. She is sweet and seems genuinely to care for me as a patient. However, [...] I feel that she has a certain lack of communication skills. She spends most of her time facing her computer and typing into it. I don't expect her to be super-chatty, but it would be nicer if she could make more eye contact with me and we could have deeper conversations. Our actual talking time is rather limited. As for the summary sheets she gave me, it listed a medicine I haven't taken for years, have no intention of taking again and told them every time I visit that I don't take it. Yet, it is still listed. Also, I reduced the amount of another drug and told them but it is still listed at the original dosage. In that way, I don't feel listened to. [...]
100

09/13/2016
I have alwasy been treated very well at this clinic by my Dr and all her Staff.........Dr. Valekovia has helped me thru a very hard time in my life my body was falling apart. As part of my healthcare team Dr V and all her staff and the office girls..are great and i want to Thank you Dr V ..
90

09/13/2016
l communicate via email rather than phone. I look at and understand my own labs. It takes way too long to get a non-urgent appointment. Referral are sometimes very slow [...]
80

09/11/2016
Is very thorough.
100

09/05/2016
She reviews all our visits to other doctors and the hospital, listens to all our concerns, plans for follow up care or refers us to other doctors when needed. Reviews all medications and consults with the other specialists we see to be sure we are getting the best care Providence can provide
100

09/02/2016
my Care was very good [...]
100

09/01/2016
I feel very comfortable and confident with Dr. Velikova's care. She is an outstanding professional. I feel fortunate to have her as my provider. You can be congratulated to have such a fine individual on your staff.
100

08/30/2016
I have all the confidence in Dr. Velikova and the whole team.
80

08/30/2016
Very patient and caring.
70

08/24/2016
always a long wait but doctor never makes you feel rushed or that doctor is in a hurry to get you out the door
100

08/24/2016
This was the 2nd time I'd seen Dr. Velikova because I wasn't able to get an appointment with my previous PCP so I've changed PCP to Dr. Velikova because she is so thorough, thoughtful, caring, efficient, professional and personable.
100

08/21/2016
Getting the referral was easy. Getting in with the referred Dr. not so much!
90

08/20/2016
Very thorough and good listener.
90

08/16/2016
i like the doctor, she is very thorough.
100

07/26/2016
Obtaining the referral is easy... getting an appointment is something else. Waiting months for an appt. within the Providence system is not unusual.
100

06/22/2016
She is excellent.
100

06/21/2016
Dr Velikova is great. She is efficient, caring and knowledgeable.
90

06/19/2016
The best part about this provider is that she takes time with me - and doesn't rush me in and out like many other providers. For that, I don't mind waiting a bit to see her.
100

06/18/2016
This doctor addresses all concerns and I come away feeling that she has done all possible to help me
100

06/16/2016
Dr. Velikova is always very attentive and certainly takes time to listen. [...]
100

06/15/2016
She always remembers me & sends me to the proper specialist if I need it.
100

06/03/2016
Nothing toward Dr. Velikova she is great. But while she was gone the on call dr. never called me back when I called with very high blood pressure.
100

06/01/2016
She always takes as long as I need. She's one of the best drs. I've ever had. Very thorough.
100

05/25/2016
i am in very good hands
90

05/24/2016
I appreciate Dr. Velikova.
80

05/24/2016
The wait times are horrendous. I have had to wait 2 or more hours for an appointment and that is unacceptable to me. Wait times are my only issue and it's a big issue.
100

05/17/2016
wonderful Doctor!
100

05/11/2016
Best ever.
90

05/03/2016
good
90

05/01/2016
Dr Velikova is always prepared and knowledgeable about my medical needs before she enters my room. She is very thorough, and pleasant.
100

04/11/2016
great
100

03/30/2016
Dr. Velikova always listens to any medical concerns and explains things very well. Anyone who has her is blessed! I usually do not see a doctor until I need to or until she needs to see me. So I do wish there were appointments around the time I need them, sometimes waiting over two weeks to get in. Calling for same day appointments usually does not happen for me. However, this will never stop me from having this doctor for my care. I really trust her.
100

03/27/2016
Can not say enough good things, Dr. Velikova is wonderful.
100

03/24/2016
Dr. Velikova is wonderful. She ALWAYS listens & takes the time to help me in any way she can.
100

03/17/2016
I am so pleased to be a patient of Dr. Velikova this wonderful clinic.
100

03/14/2016
Diana is great - very thorough & sincere.
100

03/01/2016
Very satisfied with this provider. Dr. Verlikova listened carefully to all my concerns, gave excellent advice and and took appropriate and prompt action. She has a great and professional personality, and I feel very comfortable talking to her about any medical issues. I feel very fortunate to receive care from this provider.
90

02/28/2016
Wait time to see provider is too long, however, never rushed when provider is w/me, answers all questions/concerns overall, very happy w/her service.
100

02/23/2016
Dr. Velikova is the best doctor I have had! She spends time with me explaining things, and she gives sound advice such as, "Don't starve yourself" which i had been doing by skipping meals. She explained how that is not a good idea for someone with Type 1 Diabetes!
100

02/16/2016
Dr. Velikova is the best doctor I have ever had. She ALWAYS listens, knows my background and makes me feel like I am her only patient. SHE IS THE BEST!
100

02/14/2016
Good experiences only - interested, listens, explains, respects my conservative nature regarding meds, I am comfortable discussing stress or emotions with her.
90

02/09/2016
Dr. Velikova does an excellent job.
100

02/02/2016
Very focused on me as a patient
90

02/02/2016
Very pleased with services provided and location access
100

01/27/2016
I was very impressed and pleased that Dr. Velikova took time to learn whether the physical therapist was available to see me later the same day.
100

01/26/2016
Dr. Velikova was knowledgeable, professional, and asked excellent questions to get at what my medical needs are. She gave balanced advise and information on the latest medical research relevant to my care. She was sensitive and a good listener.
100

01/26/2016
Dr V. Is a wonderful and caring person with the knowledge to go with it. Always very thorough and takes the time to listen and explain to her patients.
1841295615
 
Providence Medical Group Hawks Prairie Internal Medicine
2555 Marvin Road Northeast
Lacey, WA 98516
360-412-2256
Affiliated Facilities
Providence St. Peter Hospital