Diana E. Velikova, MD Providence Medical Group

Languages: English, Bulgarian, Russian
Specialties:
Professional Statement
I think every great doctor-patient relationship is a partnership built on trust, and for me, that means helping educate my patients. So in a sense, I see my role as both an educator for my patients as well as a provider of sound medical knowledge and advice. And as a result, my patients can make informed health care choices.I also believe that promoting a healthy, active lifestyle and disease prevention are critical in my work because they sustain a patient's physical and mental well-being.
Education
Institution
Type
Field of Study
University Hospital-Varna, Bulgaria
Medical School
PinnacleHealth Hospitals - Harrisburg, PA
Residency
Internal Medicine
Personal Interests
In my spare time I like to garden. In addition, my family and I enjoy outdoor activities in the Pacific Northwest — skiing, kayaking, hiking and biking.
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (212 Ratings, 83 Comments)


100

12/25/2017
Listens, doesn't just talk. Takes care of all my needs, which are many..
100

12/22/2017
Dr. Velikova is an outstanding provider. She is very professional, knowledgeable and easy to talk with. Providence is very fortunate to have Dr. Velikova on their staff.
100

12/21/2017
I am each time, each visit grateful to have such a serious, concerned care provider . Also the receptionists are very nice, polite and helpful. Thank you to all [...]
100

12/20/2017
I have received nothing but good care from everyone at Providence
100

12/14/2017
it is always pleasure to see Dr.Velikova.
100

11/28/2017
Dr. Velikova is great - very thorough and a good listener. I have every confidence in her as my physician.
100

11/09/2017
After being discharged from [...] with hip replacement surgery and an injured knee, I was unable to get an appointment with my regular Primary Care Doctor (who is often hard to reach); but was very fortunate to be placed in Dr. Diana Velikova's care [...]. Her thoroughness, knowledge, professionalism and sincere interest in my well being was greatly appreciated. I'm very grateful and relieved to be her patient.
100

11/08/2017
The waiting room time may occasionally be long; but the care is completely worth the wait. I never feel rushed when I see the doctor, and feel she wants to listen to what I say. She is thorough. It took quite a while before I found a physician I feel I can trust with my health.
90

11/01/2017
Always listen to my needs and offer constructive information. Professionable and knowledgeable.
90

11/01/2017
my experiences were very good.
100

10/14/2017
I have the best experience with my provider
100

10/12/2017
Takes too long to get in.
100

10/06/2017
long waits
90

10/05/2017
I had only good experiences
100

10/05/2017
I am a new patient of Dr Velikova's and have been very pleased with her in every respect. She takes the time to listen to my concerns and is thorough with her responses.
100

09/27/2017
my annual physical is always thorough and complete. any problems are quickly diagnosed.
100

09/21/2017
This was follow up after visiting hospital emergency room the night before. Dr. Velikova was thorough, patient and attentive.however, my prescription was, sent to the wrong pharmacy.
100

09/21/2017
Dr Velikova or someone else in the office is always courteous and helps us in every way. If one of them are not available when needed we can go to the Providence satelite urgent care. Very pleased.
100

09/13/2017
Dr. Velikova is always keeping track of my husband and his many issues and reviews and keeps on track with how his various aliments are doing and helps us take a next step to keep [...] as active and healthy as possible
100

09/13/2017
I love that Velikova is very thorough with me.
100

08/30/2017
Diana Velikova is the very best Internal Medicine Dr. I've ever gone to......great DR!!!!
100

08/30/2017
Dr Velikova is wonderful. She is caring, follows up on all previous health problems, makes sure I get the help I need. I couldn't ask for more.
100

08/28/2017
she is very sensitive to my health needs, listens carefully to my concerns, and is exceptionally responsive to my requests for help. I cannot say enough wonderful things about her.
100

08/24/2017
She always listens, never rushes me, cares about my well fare and makes me feel comfortable. I feel I can confide in her.
90

08/23/2017
When #1 MD goes on vocation I think another #2 MD should cover for #1 MD especially renewal of RX's. I know of one person who left #1 MD due to inability to renew a VITAL medication until #1 MD was look from vacation -> very poor system & dangerous.
100

08/09/2017
aexcellent from the start to the finish of the appolntmenthas. very thorough in my care and plans that neede to be done. could not ask for better care from a doc.
20

08/08/2017
Long wait. Long visit - So long I left and let wife complete the visit!
100

08/07/2017
I've never had a bad experience with my provider.
100

08/01/2017
very good experience, very caring, I appreciate suggestions
100

07/26/2017
Dr Velakova is excellent and very thorough.
100

07/11/2017
I was extremely impressed with Dr. Velikova. She listened carefully, asked detailed questions, thought carefully about my problem, explained her conclusions clearly, and answered my questions in detail. I have never had a more helpful doctor visit.
80

07/05/2017
I feel Dr. Velikova is very thorough, but the practice does not allow enough time with patients. It seems the allotted is spent reviewing the history and lab results.
100

06/28/2017
I feel Dr. Velikova listens to my needs and address them as I have them. She is a very good doctor and feel she is the best fit for me. I work in the medical field and have lots in interactions with different physicians in our area and Dr. Velikova is one of the best doctors I have encountered.
100

06/26/2017
Dr Velikova is excellent. Both my wife and I feel privileged to have her skills available. Our appointments are thorough, un-rushed and followed up in writing.
80

06/23/2017
She was almost an hour behind schedule and apologized, but a late afternoon appointment created a back-up.
90

06/22/2017
My care provider takes time with me & is always very thorough.
90

06/14/2017
Always get satisfactory care from provider
100

06/07/2017
Very satisfied with Dr. Velikova
50

06/03/2017
Happy that I was able to see a doctor so quickly. Doctor spent most of her time reading my chart and asking me questions about my history. I sat there while she read my chart. No conversation. It was not a comfortable experience. Very impersonal. In a perfect world the doctor would read my history before they get into the room and ask clarifying questions once I was in front of them.
100

05/30/2017
Since this "provider" was "doctor on call" I received what I needed because my regular provider was gone.
100

05/23/2017
I get the best care I can imagine from Dr. Velikova.
60

05/22/2017
Provider always on computer, hardly looking @ you.
100

05/17/2017
I truly think Dr. Velikova is the best Health Care provider that I have every had. She literally saved my kidneys.
100

05/10/2017
only one complaint, the waiting time sometimes lengthy.
100

05/08/2017
Dr. Velikova is the best doctor I have ever had - she is knowledgeable, comprehensive, pleasant - exceptional!
100

05/03/2017
Diana Velikova is one of the best Drs. I've seen in this area. She goes over everything with you and has very good advice. She is usually slower than some but is much more concerned about her patients and their needs. Even if she is behind she still gives you her undivided attention and whatever time it takes to get the job done before she moves on to the next appt.. She is the best!!!!
80

05/03/2017
The Doctor is always running late. This last appointment was over an hr just to get into the room. I'm not sure why she's always late, but she is thorough in her job. [...]
100

05/03/2017
super doctor and right on top of my health and needs. excellent doctor who cares about her patients.
100

05/01/2017
excellent medical care
100

04/27/2017
I HAVE ALWAYS HAD A GOOD EXPERIENCE WITH THIS PROVIDER.
100

04/27/2017
very good, Dr. Velokava is very thorough and caring and I really appreciate that,and is very good about following up.
100

04/26/2017
diana has always been excellent.
100

04/26/2017
I have numerous conditions and Dr. Velikova stays on top of all of them and works with my other doctors.
100

04/12/2017
Dr. Velikova [...] takes time to explain.
10

04/06/2017
I waited more than 50 minutes and felt like other than renewing 2 medications, it was a complete waste of time and if I had a health issue, it was not even looked at during this visit. I was very frustrated and upset that I even waited around for an appointment that gave me no reassurance that my health is okay.
100

04/05/2017
Dr.'s attention to my concerns was patient thorough and responsive.
100

04/05/2017
I have always had excellent care from my care giver. She follows through with all referrals immediately.I would recommend her to all friends and family.
100

03/29/2017
Dr. Velikova is always very thorough and sensitive to my needs. She reviews my entire chart and makes appropriate decisions based on that information.
90

03/18/2017
DR VELIKOVA IS EXTREMELY DETAILED ORIENTED, WHICH IS WHAT I EXPECT FROM MY MEDICAL PROVIDER. IT IS A PLEASURE TO WORK WITH HER, AS I FEEL MY HEALTH IS BEING MONITORED CAREFULLY AND APPROPRIATELY.
100

03/15/2017
Dr. Velikova is one of the best doctors I have ever seen. She always makes you feel cared for and that she has enough time to understand your needs.
100

03/07/2017
I always feel Dr. Velikova is taken really good care of here patients.
100

02/15/2017
I have no complaints about Dr V. She is excellent. [...] was a bit defensive and spoke to me as if I were a child. [...] who was to make a referral, was abrupt in her email memo re she couldn't make a referral because my insurance plan did not allow it. I had already spoken with the insurance company and because I have a progressive skin disorder, there said to get a referral and they would review for approval. when this was relayed to [...], her response was I needed to get proof faxed to her before she could make the referral. Had she reviewed my list of diagnoses or had she asked Dr V. about it she would have known that I had a progressive skin disorder. I felt that having the dermatologists fax her my records was an unnecessary invasion of my privacy.
100

02/12/2017
My provider has always been very pro-active with my health issues and health recommendations.
100

02/09/2017
I will take the opportunity to say .. thank you ... to the care provider, and everyone .
100

02/08/2017
this office staff is the best ever from check in too check out Great on the phones also love my chart alsoThanks
90

01/31/2017
Dr. Velikova is very helpful and considerate, and takes the time to answer any questions.
90

01/25/2017
Seems to care about my physical wellbeing
100

01/20/2017
Very satisfied with Dr. Velikova. Her professional knowledge, expertise and personality are outstanding.
100

01/19/2017
Referrals are through a central department and are sometimes not very timely.
100

01/11/2017
I have never had a bad experience.
100

01/11/2017
Excellent physician. Dr Velikova is very thorough, knowledgeable, and helpful. It is sometimes hard to get an appointment as office is overbooked.
100

01/10/2017
Dr. Velikova is good about listening to me and y concerns, does not seem rushed which is always
90

01/05/2017
Dr V. was thorough with my evaluation and referred treatment. She "listens" and appears to value and research my concerns.
40

01/03/2017
She didn't look at the paper work i had been given to fill out regarding my overall health and mental outlook. She picked it up and seemed to say that was for new patients. I was disappointed that she had no interest in what I had written.
100

12/28/2016
She's wonderful and caring about your health.
80

12/27/2016
She's responsive and very thorough.
90

12/27/2016
The pain management protocol needs more flexibility to allow provider to customize care to individual patient.
50

12/21/2016
I am limited to the type and amount of questions I can ask from my prepared list. 2per visit. I am limited to a 20 minute time for routine care, I feel sometimes I would need a bit more.
90

12/19/2016
Dr.Velikova is the best MD I've ever had. As a patient, you have to wait, but her care is worth the wait. She gives me her full attention during visits, and we exchange ideas/options/tx plans. I feel absolutely involved in decisions regarding my care. She is the best!
100

12/19/2016
Dr. Velikova is one of the best doctors I have ever had. She ALWAYS listens and takes as much time with you as needed.
80

12/17/2016
I feel confident in the doctor's knowledge, experience & competence. She listens well.
100

12/15/2016
Dr. Velikova always listens to whatever I need to tell or ask her. I am amazed at how "on top" she is of health issues we discuss, and I am very lucky to have her as my physician.
90

12/14/2016
Physicians never seem to have enough time. We used to be asked to only discuss one or two problems. When one has diabetes and high blood pressure - that doesn't leave time to talk about anything else. It is very hard to get another appointment with Dr. Velikova - but she is very thorough when I've seen her.
 
Providence Medical Group Hawks Prairie Internal Medicine
2555 Marvin Road Northeast
Lacey, WA 98516
360-412-2256
Affiliated Facilities
Providence St. Peter Hospital