Text Size: CAHPS Results
The Consumer Assessment of Healthcare Providers and Systems is a set of standardized surveys that reports on the patient experience and satisfaction with ambulatory and facility-level care. The results are reviewed and reported to asses and improve patient care and performance.
All information on charts reflects Providence Health Plan commercial membership.
2009 results are based on data collected from 2008.
*HMO/POS
² Measures are all rates based on data collected from composite results from member survey. Higher rated indicate better member satisfaction.
For a complete set of CAHPS results for Providence Health Plan members, please send a written request for either the commercial or Medicare report to: Mike Bragg c/o Providence Health Plan, 3601 SW Murray Blvd., Suite 10, Beaverton OR 97005.