Emergency and Urgent Care

• What is an Emergency?
• What is Urgent Care?
• Medical advice if you're not sure
• Emergency and Urgent Care Benefits
• Emergency and Urgent Care benefits while traveling
• Participating Urgent Care Facilities
• Emergency Facilities

An emergency is an accident or sudden unexpected illness that needs to be treated right away or it could result in loss of life, serious medical complications or permanent disability.

Examples of emergency medical conditions include:

• heart attack or severe chest pain
• loss of consciousness
• bleeding that does not stop
• severe abdominal pain
• stroke, sudden paralysis or slurred speech
• medically necessary detoxification

In an emergency, always seek medical care immediately. Go directly to the nearest emergency facility or call 9-1-1. You and your covered family members can receive emergency medical services anywhere, 24 hours a day, even when you're away from home.

Many situations are not emergencies, but do require immediate medical attention. Urgent care is treatment you need right away for an illness or injury that is not life threatening, but you cannot wait for a doctor's office appointment.

Some conditions for which urgent care would be appropriate include:

• minor cuts or burns
• ear, nose and throat infections
• sprains or strains
• stomachaches
• headaches or dizziness

Many Urgent or Immediate care clinics open early, close late and have weekend hours. If you are in doubt of what to do, call your doctor or Providence RN for advice. They are available 24-hours a day and can direct you to the most appropriate place for care.

Call your doctor's office if you are not sure what to do. Your doctor or a doctor-on-call is always available and will tell you what to do and where to go for the most appropriate care.

Call Providence RN Medical Advice Line 24-hours a day, seven days a week. Speak to a registered nurse for advice about the most appropriate place to receive care for your medical condition.

For specific details about your emergency and urgent care coverage, refer to your member handbook and personal summary of benefits. You can register and login to access your online health plan account.

Your benefits cover emergency services in any hospital emergency room when your medical condition meets the guidelines for emergency care. Coverage includes services to stabilize an emergency medical condition and emergency medical screening exams.

You are responsible for your copayment/coinsurance at the time you receive urgent care services, unless you are admitted to a hospital within 24 hours. If you receive services from a non-participating urgent care clinic or emergency facility, you must submit a claim if the facility or provider does not submit it for you.

Please call the Urgent Care center you wish to visit to verify hours of operation and when they stop accepting patients for the day.

Search our directory:

Find a facilty near you. Search our Provider Directory - under Facilities see:

• Urgent Care Centers
• Hospitals

Facilities by Area:

• Portland Metro
• Portland Outer Areas
• SW Washington
• Bend
• Eugene
• Salem

Providence Medical Group - Bridgeport Immediate/Urgent Care
18040 SW Lower Boones Ferry Road, Suite 100
Tigard, OR 97224
503-216-0700
Map

Doctors Family Clinic & Immediate/Urgent Care
9735 SW Shady Lane, Suite 100
Portland, OR 97223
503-639-2800
Map

Providence Medical Group - Gateway Immediate/Urgent Care
1321 NE 99th Ave, Suite 100
Portland, OR 97220
503-215-9900
Map

Geneva Health Center & Urgent Care
3838 Pacific Ave
Forest Grove, OR 97116
503-992-0288
Map

The Portland Clinic Urgent Care Center
9250 SW Hall Blvd
Tigard, OR 97223
503-293-0161
Map

Providence Medical Group - Scholls Immediate/Urgent Care
12442 SW Scholls Ferry Rd, Suite 100
Tigard, OR 97223
503-215-9900
Map

Providence Medical Group - Sherwood Immediate/Urgent Care
16770 SW Edy Road, Suite 102
Sherwood, OR 97140
503-216-9600
Map

Providence Medical Group - Tanasbourne Immediate/Urgent Care
18610 N.W. Cornell Road, Suite 300
Hillsboro, OR 97124
503-216-9360
Map

Tuality Urgent Care
7545 SE Tualatin Valley Highway
Hillsboro, OR 97123
503-681-4223
Map

Willamette Falls Immediate Care
9775 SE Sunnyside Rd
Clackamas, OR 97015
503-654-8417
Map

Forest Grove Urgent Care
3838 Pacific Ave
Forest Grove, OR 97116
503-992-0288
Map

Providence Hood River Mountain Clinic
14040 Hwy 35
Mount Hood Parkdale, OR 97041
503-337-2292
Map

Wellspring Medical Center
Silverton Hospital Immediate Care and Occupational Health at Wellspring
1475 Mt. Hood Ave
Woodburn, OR 97071
971-983-5360
Map

Memorial Urgent Care Clinic
3400 Main St
Vancouver, WA 98663
360-696-5232
Map

Urgent Care at Salmon Creek
1319 NE 134th St, Suite 107
Vancouver, WA 98685
360-566-4700
Map

Southwest Washington Urgent Care
14201 NE 20th Ave, Suite 3101
Vancouver, WA 98686
360-571-9799
Map

Bend Memorial Clinic Urgent Care
1501 NE Medical Center Dr
Bend, OR 97701
541-382-2811
Map

Bend Memorial Urgent Care - West Side Office
1080 SW Mount Bachelor
Bend, OR 97702
541-550-4400
Map

Mountain Medical Group Urgent Care
1302 NE 3rd St
Bend, OR 97701
541-388-7799
Map

Redmond Immediate Health Care
3818 SW 21st St
Redmond, OR 97756
541-548-2899
Map

Corvallis Clinic Immediate Care Center
3680 NW Samaritan Drive
Corvallis, OR 97330
541-754-1150
Map

PeaceHealth Urgent Care Clinic
1162 Willamette St
Eugene, OR 97401
541-687-6279
Map

Eugene Urgent Care
598 E 13th Ave
Eugene, OR 97401
541-636-3473
www.eugeneurgentcare.net
Map

Corvallis Clinic Immediate Care Center
3680 NW Samaritan Drive
Corvallis, OR 97330
541-754-1150
Map

Salem Hospital Urgent Care Center
1002 Bellevue St SE
Salem, OR 97301
503-561-5554
Map

Providence Portland Medical Center
4805 NE Glisan St
Portland, OR 97213
503-215-1111
Map

Providence St. Vincent Medical Center
9205 SW Barnes Rd
Portland, OR 97225
503-216-1234
Map

Providence Milwaukie Hospital
10150 SE 32nd Ave
Portland, OR 97222
503-513-8300
Map

Providence Newberg Hospital
1001 Providence Dr
Newberg, OR 97132
(503) 537-1555
Map

Or go to any nearest hospital.