Frequently Asked Questions
What is infusion therapy?
Infusion therapy is the administration of medications into the bloodstream, under the skin, and/or into the membranes surrounding the spinal cord. Patients who do not need to be hospitalized to receive care may receive their infusion therapy either in an outpatient ambulatory center or in the home. When possible, most patients prefer to receive treatment at home or in an outpatient clinic. Infusion therapy always originates with a prescription from a qualified physician who is caring for the patient.
What medical supplies are needed?
Small ambulatory pumps are provided by Providence Infusion and Pharmacy Services for all therapies. Pumps are chosen to provide the easiest method for delivery of medications and nutrition, and are programmed by the pharmacist to deliver the right dose at the right time. Patients and caregivers are taught to maintain their pumps. Other supplies, including tubing, catheters, dressings, and syringes, are provided.
What about insurance coverage?
We accept payment from Medicare, Medicaid, commercial insurance, and private payment. Insurance is billed directly by our skilled Reimbursement Specialists.
Is Providence Infusion and Pharmacy Services accredited?
Accreditation is voluntary; however, some insurers require infusion providers to be accredited in order for their patients to be covered. Providence Infusion and Pharmacy Services has been JCAHO accredited since 1995. In addition, we must maintain licensure with the Washington State Board of Pharmacy.
What is JCAHO?
The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) is an independent, not-for-profit organization which sets the standards by which health care quality is measured and evaluates the quality and safety of care for healthcare organizations. To learn more, go to www.jcaho.org.
What about staff competency?
All of our employees are carefully screened, including background checks and investigation of credentials. Clinicians must maintain their professional licensing or certification, pass a thorough skills competency program, and participate in on-going education programs.
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