Admission
Providence Medford Medical Center is dedicated to creating a healthcare and a workplace environment that is free of discrimination and harassment. Our policies state that all healthcare and employment decisions will be made without regard to an individual's race, color, religion, national origin, sexual orientation, age, gender, marital status, veteran status, disability or ability to pay. Our intention is to provide an environment conducive to healing. If there are special needs we have not identified, we encourage you to let us know. Room assignment is based upon admitting diagnosis and bed availability on the day of admission.
Calling Your Nurse
A button to call your nurse is located at your bedside. When you press the button, the nursing station is alerted that you need assistance and a light flashes above your door. A staff member will ask you how we may help you over the two-way intercom.
About Your Room
Rooms at Providence are private rooms. Each contains an electric bed, television, telephone and private toilet facilities. Your nurse will explain their operation to you.
A variety of television programming is provided for your enjoyment. Program choices are listed in the daily newspaper.
Your telephone may be used to place local calls (within the Medford area) simply by dialing 9 followed by the number. Toll-free 800 numbers can be dialed from virtually all phones. For long distance calls, you may access your preferred major long distance carrier by dialing their 800 number. Special phones are available for those with disabilities. We do not accept collect calls. Family members outside the local service area may call 1-877-541-0588. Please ask your family and friends to avoid calling after 9:00 p.m.
All rooms in the hospital are centrally heated and air conditioned. If your room temperature is not comfortable, please notify the nursing staff.
Smoking Policy
Smoking is not permitted anywhere within the hospital. A designated smoking area is available. Ask your nurse for further directions. Information is also available to help you, if you wish, to stop using tobacco products.
Compassionate Care
If you are suffering or in pain, it is very important that you tell your nurse or other hospital staff member. The sooner you do, the easier it will be for us to help ease your discomfort. We typically use a "Pain Scale" of 0 to 10 to help you describe specifically how you feel. When you use this scale to describe your pain to us, we are better able to decide whether to give you the medicine your doctor has ordered or call your doctor for new orders.
When your suffering is not related to physical pain, depending on the situation, we will contact the person with the ability to help you.
Parking
Parking areas for patients and visitors are located in front of the medical center and near the Emergency department, BirthPlace, Cancer Center and Pavilion entrances. Parking for the disabled is available at all sites. Please do not park in the driveway area immediately in front of the hospital's main entrance so other vehicles can pull up to allow passengers to load or unload safely.
Permits to park recreational vehicles may be obtained from the Admitting or Engineering departments, or after hours from Security and the PBX operator. The permit must be displayed on the vehicle so that it is plainly visible. Security will be called to unlock water and power hookups and verify that the permit is visible.
Mail
A U.S. Postal Service mail slot is located near the service elevator on each floor of the medical center. Mail is delivered directly to your room Mon. - Fri. Any letters received after you go home will either be forwarded to you or returned to the sender.
Planning for Discharge
Planning for leaving the hospital is part of your care. As a patient at Providence Medford Medical Center, you arrange to leave the hospital when your doctor determines that it is medically appropriate for you to go home or to another care setting.
Your doctor, nurse and other members of your health care team will work with you and your family to plan your discharge.
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