Customer Service Contacts at Providence

Billing Customer Service

If you have questions about your hospital or clinic bill, please call Billing Customer Service

Providence Hospitals & Clinics

(Local - Portland metro area) 503-215-4300
(Toll-free long-distance) 877-215-7833
Monday-Friday, 8 a.m.-8 p.m.
Saturday, 9 a.m.-1 p.m.

Providence Health Plans

Online premium payment is available for our Providence Individual and Family Plan or Portability members only.
(Local - Portland metro area) 503-574-5791
(Toll-free long-distance) 1-888-816-1300
Monday-Friday, 8 a.m.-5 p.m.

Our Financial Assistance Team

If you are unable to pay your bill and meet certain criteria, you may qualify for financial assistance (free or reduced-cost care). To apply, please call Providence Financial Assistance.

(Local - Portland metro area) 503-215-4300
(Toll-free long-distance) 877-215-7833
Monday-Friday, 8 a.m.-8 p.m.
Saturday, 9 a.m.-1 p.m.

Medicare

If you have questions about Medicare coverage, please call 800-633-4227 or visit medicare.gov