Throughout the many hospitals and clinics that make up Providence Health & Services in Oregon, Washington, California, Montana and Alaska, we share a vision for quality that is quite simple: to provide the best care and service to every patient, every time. For us, that means providing care that is:
Safe: avoiding injuries to patients from the care that is intended to help them
Timely: reducing waits and sometimes harmful delays for care
Effective: matching care to science, avoiding over-use of ineffective care and under-use of effective care
Efficient: avoiding waste in order to maximize value
Equitable: providing care that does not vary in quality because of personal characteristics, geographic location or socioeconomic status
Patient and family centered: honoring and respecting the individuals and families we care for
