ABCs of the caregiver ACO


As caregivers, we use acronyms often in our daily conversation: HIPAA, EMR, HSA, JCHAO, PCP, OTC… the list goes on and on. But there’s one acronym we’d like you to know more about – ACO, which stands for accountable care organization.

An ACO is a network of providers and facilities that shares responsibility for providing coordinated care to the patient – a team approach to keeping you and our entire caregiver population well.

Together, your care team shares information and determines the best approach to help you get well and/or stay well. At the center of this network is primary care. These networks are accountable to provide the right kind of care at the right time, and are paid accordingly. The goal of any ACO is to keep people healthy, versus treating them when they’re sick.

Introducing the Caregiver ACO

As we move toward a new way to deliver and manage care, we want caregivers who have Providence medical coverage to understand the benefit of our new Caregiver ACO. Work on the caregiver ACO started earlier this year and is our effort to improve the health of you and your family. It’s also our effort to improve your health care experience – an experience similar to what Providence already offers to large employers such as Boeing and Intel, as well as Medicare patients.

The ABCs of the Caregiver ACO

If you have coverage under the HRA or HSA medical plan, and choose to get your care with a Providence or affiliated partner organization – Providence, Swedish, Kadlec, Facey, PacMed and many other preferred partners – you’ll benefit from:

  • A focus on keeping you well and preventive medicine 
  • Best care practices and a coordinated team approach 
  • Cost savings for you (in-network, coordinated care reduces cost)

Rhonda_Medows_VideoThumbnailWatch a brief video

Learn more about the Caregiver ACO from Rhonda Medows, M.D., executive vice president of population health. This video provides a quick overview of our Caregiver ACO and the benefits of this approach to care. Watch video.

Find an ACO-network or in-network provider

The HRA and HSA medical plans cover Providence, St. Joseph Health, Swedish, Kadlec, PacMed, Hoag, Facey and other preferred (tier I) facilities and specialists at a higher level of coverage than other in-network hospitals and physicians.

Use Providence Health Plan’s provider directory, or call the customer service team at 800-878-4445 to locate a preferred facility or provider.