 Who qualifies for home health care?
How does a patient begin receiving VNA services?
How do patients pay for VNA service?
How long does a home care visit last?
How long does VNA provide care?
Who qualifies for home health care?
VNA care is provided under the direction of a physician and follows a plan developed to address specific goals. In most cases the patient must be “homebound.” This does not mean the patient is bed-bound or in a wheelchair. Homebound means that leaving home requires a great effort and the patient rarely leaves home except for medical appointments.
The patient must need “skilled” care from a nurse, physical therapist, occupational therapist or speech therapist, and then may qualify for other care such as personal care & bathing or social work. VNA does NOT provide private duty care, which is typically billed to the patient, family or long term care insurance for non-skilled care such as assistance with daily living, meal preparation, companion care, etc.
VNA is state licensed and Medicare certified. We accept Medicare, Medicaid and some private insurances. VNA is the only not-for-profit home health agency in the Spokane area and provides care to those who need our services but are uninsured or underinsured and do not have the financial resources to pay for care.
If you have questions about whether you or someone you care for qualifies for VNA services, please call 534-4300 and ask for a Team Leader.
How does a patient begin receiving VNA services?
VNA patients can be referred from many sources including physicians, hospitals, nursing homes, family, friends or self-referral. However, a physician must approve a plan of care before VNA can provide services. If you have any questions about receiving VNA care, please call 509-534-4300 and ask for a Team Leader.
How do patients pay for VNA service?
The majority of VNA services are covered by Medicare, Medicaid and private insurance. VNA receives United Way funds, as well as donations, grants, memorial gifts and planned gifts, to use when patients do not have insurance coverage or other resources to pay for needed care.
How long does a home care visit last?
Each home visit lasts as long as it takes to provide necessary care -- usually anywhere from one-half hour to two hours or more. Visits are routinely scheduled between 8 a.m. and 9 p.m. 365-days-a-year. After 9 p.m. urgent visits to existing patients can be made as needed.
How long does VNA provide care?
After VNA's first visit, patient and caregiver goals are established and a schedule of visits (such as twice weekly for 4 weeks) is established. At each visit, progress toward goals is reviewed and significant changes are communicated to the physician. Once goals are met, or significant progress is made and care can be safely delivered by the patient's caregivers, VNA will discharge the patient.
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