Telehealth core services

A hospitalist when you need one

When it’s hard to justify having a physician on staff 24/7, employing on-call physicians can be more affordable. However, it may compromise quality and consistency of care. Our hospitalist telehealth program offers immediate access to experienced hospitalists during the night, and expedites the time from diagnosis to treatment, improving both clinical and financial outcomes, and reducing stress for staff.

See the results of using our hospitalist program in this case study.

Client reviews:

“I’m still amazed at the technology that is available. The screen lit up, and in less than a minute I was talking face to face with a nurse practitioner.”

“I liked the quick access, the privacy, and most of all, it prevented me from having to take time off work.”

Learn more about Express Care for employers.  

Providence Express Care

It’s never convenient for people to leave work for a doctor’s appointment. By providing access to immediate care in the workplace (or home), patients can get basic health care without affecting their productivity.

This model is proven to reduce costs and improve employee satisfaction. Our direct-to-patient telehealth service, Providence Express Care, is available as an on-site workplace kiosk (Providence Express Care Kiosk) and as on-demand service via computer or mobile device (Providence Express Care Virtual).

Acute stroke care

When it comes to stroke, faster care can mean better outcomes. Our stroke program gives you 24/7 access to our trained and certified stroke telehealth team who can assist in diagnosing, treating and managing patients. Our team helps improve patient outcomes, keep patients in your facility and improve your bottom line.

How the process works

Once the patient arrives, you initiate your telehealth consultation in real time with the stroke neurologist using the telehealth platform set up in your hospital.

After conducting an exam with the patient, the neurologist works with your physician and team to decide on the best treatment plan, including delivering IV tPA (clot buster) when appropriate.

If your clinical staff decides a transfer is appropriate, the stroke neurologist will help facilitate a transfer to the facility of your choice. If you transfer a patient to one of our facilities, our staff will work to return that patient to your hospital as soon as possible so that your clinical staff can efficiently manage treatment and recovery.