Julia M. Kwan, M.D.

Languages: English
Specialties:
Accepting New Patients
Professional Statement
Julia Kwan, M.D., was born and raised in Southern California. After attending medical school in New York, she served eleven years in the Navy. She was the general medical officer on an amphibious warship, accompanying it from New Orleans through the Panama Canal to its homeport of San Diego. After four years in Pearl Harbor as the staff dermatologist, she has returned home to the South Bay. Dr. Kwan’s main focus is medical dermatology, where she feels she can best help patients manage their skin conditions. A fellow of the American Academy of Dermatology, she also has a strong interest in academics. She has published more than a dozen articles in peer-reviewed Dermatology, Orthopedics, Physical Medicine & Rehabilitation, and Trauma Surgery journals. In her spare time, she enjoys photography, cooking, hiking, and spending time with her husband and daughter.
Education
Institution
Type
New York University School Of Medicine, NY, NY
Medical School
Naval Medical Center San Diego, San Diego, CA
Internship
Naval Medical Center San Diego, San Diego, CA
Residency
Board Certifications
  • American Board of Dermatology, Dermatology
Clinical Interests
  • Cancer Of Skin
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.5 out of 5 (131 Ratings, 29 Comments)


 

06/28/2018
I needed quick attention to a growth that was a concern; I got an appointment and had it taken care of within a few days.
80

06/13/2018
Dr. Kwan seems very competent and knowledgeable. She hears what I have to say but she doesn't pause to consider follow up to expand on my questions and concerns. She seems to jump to conclusions and speaks her recommendations so quickly that I could not catch them. On the positive mside, the paperwork provided to me is excellent, nicely formatted to be easy for me, the patient, to understand. The online chart is excellent also.
100

06/05/2018
dr kwon is very interrsted in solving my medical issue and sensitive to my concerns
100

05/28/2018
the doctor listen to my needs .
100

05/14/2018
very thorough exam.
30

05/14/2018
biggest issue is that I communicated right away that I was coming straight from school after picking up my daughters and asked if they could be a bit flexible on timing as they only had a 2:30pm appt and I had a leision on my arm for a while and wanted to make sure it wasn't cancerous. since this was the only provider given for a dermatology after I had asked for any others, I had no choice and that was the only appt time they had for a while. I literally arrived at 2:47 andI was 2 min late. I sat in the waiting room for 15 min after driving 45 min in traffic on a Friday. then they said I missed my appt time window even though I called from the freeway saying I am on my way. why did they make me wait so long if they were not going to see me. very unprofessional and the receptionist was the worst and rude. they asked if I could come back in 2 hrs. so I had to wait around that area. then they had the nerve to ask me to come 15 min early and I said why. if there any extra paperwork, I could have filled it out while I was waiting the first time. the first receptionist had a bad attitude and this office wasted a lot of my time. dr kwon finally saw me and I didn't bring anything up [...]. then I got my results on my chart and I had a question for the doctor but there was no where to reply so now it seems like I have to call the office. do they not care about people's time?
100

05/09/2018
overall the office ran extremely efficiently as well as the staff being very courteous
100

05/02/2018
very good listener.
100

05/02/2018
This was my first appointment wiyh Dr. Julia Kwan, she is very good.
100

04/12/2018
My care provider is [...] EXCELLENT!!!
100

04/03/2018
The receptionist that answered my call for directions was very rude and mean
100

03/22/2018
Dr. Julia Kwan is a great healthcare provider. I needed to be seen by her urgently and when I called her office I was given an immediate appointment. She is very caring. Her office staff are very professional as well.
80

03/19/2018
I would like a bit more explanation on what I have, why I'm taking the meds I'm taking, and healthy/natural items that could help me too.
100

03/19/2018
always good
100

03/14/2018
Very professional and informative.
100

02/07/2018
Dr. Kwan was very helpful and professional
100

01/29/2018
Dr. Kwan and the other doctors always do whatever needs done, including lab analysis, call back and faxing record to specialists.
100

01/24/2018
Dr Kwan examined a growth I have on my face. She performed a biopsy and gave me a preliminary diagnosis. Two days later she called me at home to update me. she advised me that it was cancerous but was treatable. She gave me two surgeons that I could contact to have it removed. Dr Kwan is very Professional and put me at ease from the moment she entered the exam room.
50

01/17/2018
I usually see Dr. [...] at this practice, however, her schedule was full so I went to see Dr. Kwan for a procedure. Although Dr. Kwan performed the procedure well, she was not very warm and seemed in a hurry. I also almost passed out and Dr. Kwan didn't even notice. Thank goodness the nurse was in the room and took care of me.
80

01/17/2018
Knowledgeable & thorough. I like all providers in this office & have confidence in them.
100

12/28/2017
Doctor was on time, took time to listen to my concerns and gave me answers I could understand. I am very satisfied with the treatment I receive from this doctor.
100

12/13/2017
very nice doctor!
90

08/22/2017
Doctors are very patient and understanding.
100

08/16/2017
Excellent! [...] She was very nice!!!
30

08/16/2017
The doctor came in and did not introduce herself. Did not examine my skin issue until I GOT UP AND WALKED OVER TO HER to show her. Spoke to me in a condescending, demeaning manner about getting pregnant at my mature age can happen. (Yes, I know, I'm educated). Spoke about how all natural ingredients don't all mean that. Yes, I know, I'm educated and eat a plant based, nonGMO, organic diet and shop exclusively at natural markets.) Offered no explanation of my condition. I will not return to see this doctor EVER. This was surprising since I typically have a wonderful experience.
20

08/10/2017
This was first visit to a dermatologist as well as this Dr. Kwan. In my opinion, her bedside manner has much to be improved. I never felt so deterred from returning to any kind of professional than with this experience. She speaks very quickly and only gives you the most basic information of your concerns (ie whether or not my concerns of cysts and varying types of skin damage should be treated medically). Her priority appeared to be to figure out whether or not my skin damage was a real concern and if not, quickly teach me the facts regarding proper sunscreen use. I did appreciate the tips and the sample. However, she spoke so quickly that I could hardly process the information she was giving me. I prefer my doctors to explain the reasons/possible causes of my predicaments rather than to just label them. I felt like I was someone taking up her time rather than being a patient that was cared for.
50

08/09/2017
The doctor was very brief, and brushed off my concern for my symptoms without making an effort to look into them more closely.
60

07/26/2017
Hard to speak with my doctor if I have a problem.
60

07/24/2017
She did not do anything . I needed some pre cancer skin issues burnt off and she could not do it. I thought the apt was a total waste of time [...].
 
21311 Madrona Avenue Suite 100D
Torrance, CA 90503
(424) 212-5978