Brenda H. Shen, MD

Languages: Chinese - Cantonese, English
Specialties:
Accepting New Patients
Professional Statement
Born in Hong Kong, Dr. Shen relocated to the U.S. at age seven. She calls Los Angeles her home, but loves to travel, and has lived for months at a time during her medical school years in other parts of the United States including New York, Florida and Northern California. Dr. Shen's passion for medicine stems from her core drive to help those in need. In her philosophy of medicine, she believes in whole person care, which entails treating the mind, body and spirit altogether. In her spare time, Dr. Shen loves to try out new restaurants, cook, exercise outdoors, spend time with family and friends, and recreational reading.
Education
Institution
Type
St. George's University School Of Medicine, Grenada, West Indies
Medical School
Glendale Adventist Medical Center, Glendale, CA
Internship
Glendale Adventist Medical Center, Glendale, CA
Residency
Health Plans Accepted
  • Aetna HMO
  • Aetna Medicare
  • Anthem Blue Cross California Care HMO
  • Anthem Blue Cross Covered CA HMO
  • Anthem Blue Cross Covered CA PPO/EPO
  • Blue Shield of CA 65 Plus Senior Plan HMO
  • Blue Shield of CA Covered CA HMO
  • Blue Shield of CA Covered CA PPO/EPO
  • Blue Shield of CA HMO Plan
  • Care 1st HMO Blue Cross
  • Cigna HMO
  • Cigna POS/EPO
  • Cigna Preferred Provider Organization (PPO)
  • Health Net Covered CA PPO
  • Health Net HMO
  • Health Net PPO/EPO/POS
  • Health Net Seniority Plus HMO
  • Humana ChoiceCare PPO
  • Humana HMO
  • LA Care Covered CA HMO
  • Medicare
  • Molina Medicare Advantage HMO
  • Scan Senior Health Plan HMO
  • Secure Horizons Secure/UHC HMO
  • TriWest PPO
  • United Healthcare EPO
  • United Healthcare HMO
  • United Healthcare POS
  • United Healthcare PPO
Board Certifications
  • American Board of Family Medicine, Family Medicine
Clinical Interests
  • Allergies
  • Alzheimer's Disease
  • Anxiety
  • Anxiety Disorder
  • Diabetes Management
  • Diabetes Mellitus
  • Diet And Nutrition
  • Gastroesophageal Reflux Disease
  • Geriatrics
  • Menopause
  • Migraine
  • Nutrition
  • Obesity
  • Osteoporosis
  • Sleep Disorders
  • Weight Problem
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (183 Ratings, 68 Comments)


100

02/28/2018
Excellent service, employees are friendly and easy to talk to.. Dr Shen is professional very educated.. doing a great job
100

02/28/2018
thank you!
100

02/26/2018
I always look forward to seeing Dr Brenda Shen!
100

02/23/2018
Dr. Shen listened to me, went over recent test results, ordered a couple more tests for our upcoming appt. and had me do a urine test which showed infection and we decided to send it out for further analysis. I appreciated this, as the previous nurse practitioner did not address this problem at all.
80

02/14/2018
this provider dr shen is a gem to work with. [...]
100

01/29/2018
Brenda Shen is an amazing provider.She knew more than the doctor I visited at urgent care!!! [...]
100

01/25/2018
Dr Brenda Shen is polite, cheerful and has good attitude towards patients
100

01/18/2018
Dr. Brenda Shen is honestly the BEST primary care physician I've ever had. She is SO quickly responsive, helpful, understanding, and makes all of my medical questions or concerns feel valid and reasonable. I don't feel uncomfortable asking her for health advice, or about any odd questions I might have. She is very kind and clearly incredibly intelligent and great at her job. All of the staff is always so fast, kind, and helpful!
100

01/17/2018
Not only is Dr. Shen the best of all doctors I have seen, but her nurse and the staff at the front desk. I am very pleased.
100

01/15/2018
dr Shen is amazing, attentive, compassionate, and sensitive to my needs. she is such a knowledgeable doctor and I've already recommended her to my friends who have since chosen her as their primary care physician as well!
100

01/08/2018
Very professional coupled with dedication, courteousness and pleasing personality.
100

01/02/2018
so far, no bad experiences.
100

12/30/2017
Dr. Shen is a great doctor and very thorough.
100

12/22/2017
Very attentive and expedient; always on time.
100

12/11/2017
very good
100

11/20/2017
Dr. Shen is looking into my fibroid cysts, follow thru with imagining test. Very helpful.
100

11/16/2017
I cannot say enough about Dr. Shen. From our first meeting, I knew was the doctor for me and I pray that she will be practicing near me for a long time. Dr. Shen is so thorough and she listens carefully to all my concerns and always has a recommendation for me. I am comfortable talking with her about anything. Providence is very blessed to have Dr. Shen on their staff!
70

11/15/2017
Dr. Shen is amazing. She seemed a little overwhelmed this time around and was over 35 minutes late to the appt. I was told that everyone is super crazed because of all the checks ups during year end...not acceptable.
90

11/13/2017
Just wait time... Don't like waiting, but I deal with it. I use MyChart rather than phone calls and almost always get immediate response. Very good service.
90

11/04/2017
This was my first visit with Dr. Shen and it felt as if she had been my doctor for years. She is very thorough and easy to talk to.
100

10/30/2017
Dr. Shen is the best doctor I have ever had. I recommend her to everyone. The office staff is compassionate.
100

10/27/2017
Dr.Shen is very knowledgeable, a great communicator, sensitive and thorough in caring for my medical/health needs/concerns. Great doctor!
100

10/25/2017
Dr. Shen is an amazing doctor. I could not be more happy with my choice. I highly recommend Dr. Shen to everyone I know. she is suchb a delight. Thank you.
100

10/25/2017
Always a pleasure to attend my Dr's visits.Can also send a message via my Chart and get answers to my questions without using the phone.
90

10/18/2017
I enjoy talking to my care provider and I feel comfortable to ask her anything about my health.
100

10/10/2017
Excellent
90

10/09/2017
Everything has been excellent.
100

09/28/2017
Dr Shen is a very attentive & caring physician.
100

09/27/2017
Overall great group. only negative was I had to ask around for a new primary after Dr. [...] left. I got Dr Brenda Shens name from a colleage.
100

09/13/2017
I really appreciate all that Dr. Shen and the staff do as a team, it's more than I can ever expect every time I visit. I'm really grateful for them.
100

09/06/2017
Brenda Shen is very professional. [...] is Brenda's nurse and she is amazing! Always very helpful.
100

09/06/2017
I was sad to lose Dr. [...] as my primary care provider, however, Dr. Shen is equally wonderful.
100

09/06/2017
[...] All of the Providence personnel that I have dealt with are excellent!
50

09/06/2017
The doctor did not pay attention to my needs and was only worried about my meds and took it upon herself to change the medicines I have been taking for years. She didn't listen when I told her I was in crisis with my mental health and she did nothing to get me help. She only called my wife and gave her a phone number instead of reaching out to someone for me. It was simply a bad appointment and I won't be going back because she just didn't care about what I had to say. I left feeling worse than when I walked in because she was so cold and uncaring. I will find someone who will actually care anout how depressed I am and will treat me and not just give me a number to work it out myself.
100

09/04/2017
Dr Shen is very nice and accommodating doctor. She will spend time with you answering your questions.
90

08/30/2017
Dr Shen is always very thorough and takes the time to listen to her patients. she is so good that I recommended her to my mom and husband!
100

08/29/2017
Dr. Shen and her team are excellent.
80

08/29/2017
For my blood work, I would have preferred to choose which nurse I like(and can do the draw properly on me).
90

08/28/2017
Dr. Brenda Shen and R.N. [...] and their crew are excellent in customer service with my experience having them.
100

08/13/2017
I love my doctor, she is amazing
10

08/10/2017
I felt like she rolled her eyes often. She did not read the questionnaire i filled out, When mentioning concerns she seemed uninterested. Requested a letter for work, as well as she mentioned putting an order in for the immunization. was to be done that day. When the nurse returned she had no instruction of either. She had the paperwork for my physical (which was the original reason for the visit that day). The physical was scheduled for 10 weeks in the future, I was also handed my lab paperwork which wasn't to be completed prior to the week before the appt. I was extremely bothered regarding the delay for the physical being that was the original request for this appt. The lack of attention to detail from the dr was also a concern. I had low blood pressure that day which the MA noted and mentioned and the dr did not. Low blood pressure is not normal for me. I will not return to this dr again. It was one of the worst experiences I have had. The front desk even questioned that I was done so quickly.
100

08/08/2017
Dr. Shen has a very open and approachable manner. She talks with you, not at you.
100

08/02/2017
[...], [...] and Dr Shen are always so helpful and friendly
100

07/26/2017
My Doctor is a very caring person. She is very nice too
90

07/19/2017
excellent
90

07/19/2017
Dr. Shen nurse [...] is not friendly the last few times. I like Dr. Shen but not her nurse... I might have to reconsider...
90

07/06/2017
She filled in as my PCP was on vacation. Had access to my records. Was friendly, helpful and knowledgeable.
100

07/03/2017
Dr. Shen was very nice and listened to my medical comments.
100

07/03/2017
Brenda Shen is a very thoughtful and patient Doctor. I'm very thankful to have a Doctor like her.
100

06/28/2017
Brenda Shen was very attentive to my needs. I was very pleased with her care.
60

06/26/2017
I was disappointed that I went to discuss the feedback from a blood test taken a few weeks ago. Unfortunately, she wanted to take a blood glucose but that is not why I came and she did not explain why she wanted to give me a glucose test. She never responded to my initial reason for the visit. Furthermore, I wanted a referral to a urologist for a prostate test, but she (Dr. Shen) became too irate at that time to even talk to me.
100

06/19/2017
Always fun to see my doctor!
70

06/09/2017
attentive and thorough
90

05/26/2017
Brenda and her staff are some of the best Doctors I've worked with!
100

05/17/2017
Dr. Brenda Shen and her R.N. [...] are wonderful in Patient Care & Services that I have personally experienced with the both of them.
100

04/28/2017
Dr Shen was very patient, friendly, considerate and professional with me. She listened to all my concerns and did not rush me. I felt she really wanted to help get me the best referrals to Specialist doctors as quickly as she could.
100

04/27/2017
I feel that the doctor and the staff care. They are professional and very helpful.
100

04/27/2017
Doctor Shen and her staff always listen and always make me feel comfortable.
100

04/26/2017
I have recommended Dr. Shen to several people.
100

04/26/2017
always attentive and thorough
40

04/12/2017
the doctor is always booked. I was never asked if I had any questions and there was an error with some test results. I was never apologized to for the error and she wasn't not available to talk to me about it. The office felt like a free clinic and I do not think she should be taking in new clients because she did not even have availabilities to meet for a physical within a month of me asking.
100

04/12/2017
I am very happy with Dr. Shen , she is a wonderful doctor !!
100

04/07/2017
Very compassionate & caring.
100

04/06/2017
My Provider is wonderful. Easy to relate to and talk to. Easy to understand. Makes me feel comfortable every time I see her. I will always come to see her.
100

04/05/2017
My doctor has always been very nice and concerned about my health.
70

04/03/2017
While Dr. Shen has not necessarily done anything wrong I don't feel that she goes above and beyond in her examinations. you can tell patients are back to back and that she needs to move onto the next. As my primary care physician through an HMO it can be frustrating when you must get a referral. Feel like there's not enough time to go over health concerns.
100

03/30/2017
I am very happy with my care and I am treated so kindly always by everyone. Dr Shen is a very caring person. I respect her so much.
100

03/30/2017
Dr Shen is knowledgeable and willing to help. She is the best doctor.
 
520 North Prospect Avenue Suite 103
Redondo Beach, CA 90277
(310) 374-2806