Svetlana F. Cox, MD Providence Medical Group

Languages: English
Specialties:
Professional Statement
Dr. Svetlana F Cox is an Internal Medicine Specialist in Spokane, Washington. She graduated with honors in 1988. Having more than 30 years of diverse experiences, especially in INTERNAL MEDICINE, Dr. Svetlana F Cox affiliates with many hospitals including Providence Sacred Heart Medical Center, Providence Holy Family Hospital, and cooperates with other doctors and specialists in medical group Providence Health And Services Washington.
Education
Institution
Type
Vladivostok State Medical Institute- Vladivostok, Russia
Medical School
Internal Medicine; Sacred Heart Medical Center/University Of Washington - Spokane, WA
Internship
Internal Medicine; Sacred Heart Medical Center/University Of Washington - Spokane, WA
Residency
Board Certifications
  • American Board of Internal Medicine, Internal Medicine
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (205 Ratings, 61 Comments)


100

02/20/2018
Dr. Cox is always attentive and helpful to my needs.
100

02/11/2018
My needs were addressed in the proper mannet
100

02/06/2018
The provider very nice and thoughtful during my visit. I would recommend this provider to my friend or family member
100

01/26/2018
I am fortunate and thankful for such good health care.
50

01/25/2018
I have seen Dr Cox for many years and find that sometimes her "bedside manner" is questionable. In my last visit I felt that she dismissed my concerns and was very offhand in her comments to me. I was had been dealing with an issue for over 2 months and when asked about getting a test to help determined the cause she stated "that won't help you". How could she know this after only speaking to me for a few minutes and not even examining yet. This upset me greatly. I am now considering looking for another doctor who will listen and communicate more thoughtfully.
100

01/25/2018
Dr. Cox has been my GP since 2005 and is an excellent doctor.
100

01/25/2018
I WAS GIVEN VERY GOOD ADVICE WHEN I ASKED FOR IT
90

01/17/2018
not able to get in for same-day illness, have to go to urgent care for that.
90

01/17/2018
Dr. Cox is very thorough and very knowledgeable.
100

01/05/2018
Outstanding customer service
100

12/27/2017
I enjoy seeing Dr. Cox for each visit during the year. I have no bad experiences ever.
100

12/27/2017
Insightful. Reads between the lines on some things. I saw some comments and was impressed with observations. Takes time and appears to care.
100

12/09/2017
Dr. Cox is a wonderful listener, addresses my concerns and I never feel as if she's rushing me through my appt. I am completely happy with her.
100

11/27/2017
I trust Dr. Cox. She's very good at explaining any issues and medical concerns that I have. I'm not good at expressing myself. Dr. Cox puts me at ease and she's very understanding. I feel she has me figured out before my appointment. She is very professional. Because of her, I have seen only the best specialists when surgery is needed. Thank God for this wonderful Dr.
100

11/26/2017
I have referred Dr Cox to members of my family and friends. I think she is extremely knowledgeable and kind.
100

11/25/2017
she is always good
80

11/22/2017
Dr. Cox was much better at communication this time.
80

11/15/2017
There seems to be mistakes on where prescriptions should be sent once in a while.
100

11/09/2017
Dr Cox always makes time to talk to you. I never feel like she is rushing thru my appointment to get to someone else. I feel like I always have her full attention.
100

11/01/2017
Dr. Cox is always very thorough & professional. She is interested not only in my physical life but also my family & activities I am involved in.
100

11/01/2017
Dr Cox has been an Excellent Docter! I highly recommend her to everyone looking for a new docter. She has given me excellent care.
100

10/25/2017
Dr. Cox has been my physician for many years and we are pleased with her care of both my wife and myself.
60

10/25/2017
While Dr. Cox is very personable and has a good bedside manner, it feels like my some of my concerns are dismissed and that some parts of my exams are rushed through.
100

10/19/2017
unable to get in for illness, etc. Dr. Cox does not have hours available for that. I usually go to Urgent Care for things like bronchitis, UTI, etc.
100

10/18/2017
I have confidece in my provider's knowledge and recommendations.
90

10/13/2017
I never ever have received a call on my blood work. The last blood work I got shows cholesterol over 300 and still no call. So I'm walking around with cholesterol over 300 and there seems to be no concern. Makes me nervous about how overall how my health is really being looked at.
100

10/11/2017
Dr. Cox always makes me feel like I am her only patient of the day. Very attentive and spends extra time with me if needed. I never feel rushed or unimportant. Everyone in the office is great.
90

09/27/2017
wish someone would follow up on tests I have had then I wouldn't have to try and interrupt from mychart test results.
100

09/22/2017
Thank you for your excellent customer orientated service from all staff members including in person and telephone contacts! I have been a patient at this office for 46 years and have seen many changes over this time. The level of quality and professionalism has continued to improve. They have integrated the use of computer patient record keeping successfully. I appreciate the print out summary of the visit that includes very helpful information for review and future reference.
100

09/19/2017
Dr. Cox is thorough and answers all my questions in a timely and professional manner. She makes sure that I completed all appropriate preventative care like immunizations and screenings. I have always found the office staff to be courteous and professional.
90

09/19/2017
The appointment summary has still not arrived in My Chart. The office did fax a copy to my PT for diagnostic information.
90

09/10/2017
I feel I can depend on her to give me her professional opinion about anything.
100

09/08/2017
feel blessed to have Svetlana Cox as my caregiver. tells it like it is with compassion.
100

09/07/2017
Great health care provider
90

08/31/2017
Dr. Cox is great, met her when patient in emergency and admitted years ago. She is an excellent and caring Doctor, you are fortunate to have her on your team.
100

08/30/2017
she knows what she's doing and is fun to be with
100

08/30/2017
She is always professional.
100

08/15/2017
I can get appointment if I need one.
100

07/31/2017
I really appreciated being able to get in to see Dr Cox for an emergency problem. I was able to get in within hours of call to office. I find Dr Cox and all of office staff very kind and caring.
100

07/11/2017
Dr. Cox is always a listener - Courteous too!
100

07/11/2017
I and my concerns always feel valued and honored! Thanks for your help!
90

07/06/2017
Dr. Cox always listens carefully to concerns and answers questions clearly. She doesn't hesitate to make referrals if they are needed.
90

06/05/2017
always caring-never rushed!
100

05/31/2017
My visit was excellent. Informative and respectful. Very specific with questions and knew my history really clearly.
100

05/31/2017
Dr Cox is awesome. She is very sharp and tells you honestly her opinion regarding my health issues. Compassionate and friendly she is an excellent physician.
100

05/30/2017
very clean clinic and good people working there
90

05/29/2017
I feel I should have gotten my blood work before my yearly --- to be able to discuss the results
100

05/24/2017
great provider we adore her.
100

05/19/2017
she sometimes is not on top of thugs or as though
100

05/17/2017
Appreciate Dr Cox's active listening and expertise
100

05/10/2017
I always get the utmost attention and follow up. Best Doc I've ever had.
100

05/08/2017
Dr. Cox knows me very well and gives excellent advice. I need to listen better.
100

05/08/2017
I had to wait in the waitiung room for over 45 minutes past my appointment time because "there wasn't a room available." I found this to be an inconvenience, and feel it shouldn't have happened.
80

05/03/2017
Very good care, caring dr. sometimes blunt, but often necessary.
100

04/26/2017
Always sensitive and very good care dr Cox takes great interest in health problems and tries to solve them.
100

04/26/2017
I appreciate Dr Cox, nurses and office personnel. I'm very pleased with my care? Really a good group of people.
80

04/19/2017
prescription renewals have continued to be a problem. I constantly have to have pharmacy call the office. The office is told to give 90 day supplies and often I go to pharmacy and the office has not contacted them. Very annoying.
100

04/17/2017
[...] I got in to Dr Cox in a very timely manner in a matter of some importance to me.
100

04/15/2017
I am only concerned about the mychart system, because it usually takes longer than two days and often a second message or phone call to get a response. This is true of all providers here, not only this one. The phone system is designed to frustrate and encourage use of mychart due to long waiting times. I appreciate getting test results quickly but sometimes wonder if the provider looked at them or if I am to assume all is well. I rate my provider and the other staff very highly but in pushing us to electronic communication you have made me very frustrated at times.
80

04/11/2017
During my visit Dr. Cox was very personable- we even talked about making our own yogurt & using a pressure cooker.
100

04/06/2017
no issues
 
820 South McClellan Street Suite 200
Spokane, WA 99204
509-598-2102