We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
Medical School
UCSF School of Medicine, San Francisco, CA
Internship
Northridge Hospital Medical Center, Northridge, CA
Residency
USC Keck School of Medicine, Los Angeles, CA
Board Certifications
American Board of Family Medicine, Family Medicine
Dr Heap is a very compassionate and helpful provider. Front office staff needs training on what type of test/test should be completed before hand for wellness appointments. I was given incorrect info from them.Providence Patient
I have had only good experiences with Dr Leah HeapProvidence Patient
Always courteous at reception. Always answer the phone.Providence Patient
all the staff is very friendly and courteousProvidence Patient
Dr Leah Heap has been my doctor for 20 years. I followed her from her previous location. Trust her Completely. You are very fortunate to have her on your team.Providence Patient
Dr. Heap has always been worth the wait I may have. Best MD ever had. Nurse Seline is outstanding. Very helpful and caring.Providence Patient
I had blood work done in [...], nobody called me with the results. For recent X-ray I had to call twice to get the results. She prescribed me pain killers that cannot be taken with my other prescription. Also the amount and size of the pain killers by far exceeds the pain I had. at this point, if I could I will go to a more caring provider.Providence Patient
Dr. Heap was running late. But I assume that's because she gives amazing care and spends quality time with patients, so probably that caused her to be late, unfortunately.Providence Patient
always good resultsProvidence Patient
I will not be seeing this provider again. additional fact finding tests were ordered but results were not given, and when I followed up- a receptionist gave my results over the phone with no further answers or recommendations. I requested a referral for a specialist from the very beginning and I have yet to get one after 1 month of being approved.Providence Patient
Dr. Heap is the best provider. She always listens and answers my questions. I can always also reach her on "My Chart" for information that isn't urgent, or to order a prescription. I feel blessed to have her as my doctor!!Providence Patient
everything was great. This was my first visit.Providence Patient
Very good care.Providence Patient
I love Dr. Heap! so personable. I love her assistant as well!Providence Patient
Dr Leah is very nice. She has a good bedside manner. The last physical I had they did a bone density test ( because of my osteoporosis), a chest x-ray, and it seemed more comprehensive. I know you do not have those machines in your offices but she could refer me to someone. I'm concerned about my painful fallen arch, my level of vitamin B, my head shaking and a pain in my leg. She only addressed the vitamin B after I basically insisted as she was reluctant to. I am hoping after she reads my blood work she will call me or have someone contact me to set up an appointment. I didn't think I would have to ask to be referred. I would like it if she looked at my problems and offered her opinion, referrals, PT, or something.Providence Patient
I have only visited this office 3 times in the past year but each time, I am seen almost immediately, everyone is friendly, and the place is clean and quiet. I also appreciate that I can handle updating my records online before I go so there is one less thing I need to do when I arrive.Providence Patient
I think facey does a great job and so does dr HeapProvidence Patient
my experiences have always been goodProvidence Patient
Dr Heap and her staff are knowledgable about my medical history, my Rx needs and are quite personable.Providence Patient
Dr. Heap is a very patient and kind physician. She listens and understands what I need in care.Providence Patient
my care provider is very professional and knowledgeable... Outstanding service !!!Providence Patient
I am very satisfied with the level of care I receive from Dr. Heap and the Facey staff.Providence Patient
Dr. Heaps and her staff are very caring. I'm very glad I found her.Providence Patient
an excellent dr, whom I have recommended to family & friendsProvidence Patient
Everyone from start to finish was fantastic and courteous. Very happy with my visit.Providence Patient
There was nothing bad about my experience with Facey Medical Group, it was all pleasant.Providence Patient
I really think the doctor is below what my standards are, and I feel like she didn't listen to me, and she never called me back with anything, I waited three days and several calls and added to my stress of my situation.Providence Patient
very good experience. Dr heap examined me well and asked a lot of questions about me and my health.Providence Patient
Dr. Heap is very professional and knowledgable. She has a great bedside manner and gave me ample time during the visit. It's always a pleasure to see Dr. Heap.Providence Patient
I have had the best care from this provider.Providence Patient
The only thing negative I've experienced is there seems to be a disconnect between the care provider/assistant and the prescription refill department. I've had to wait over a week to get request for refill info sent from provider/assistant to prescription refill to my pharmacy. It really takes a long time. It has happened several times.Providence Patient
Dr Leah Heap is amazing. I followed her to this medical office from her former location. I'm glad i'll be able to continue having her as my PCP.Providence Patient
always excellent careProvidence Patient
I like the doctors, medical assistants, and staff at Facey. I like how I never feel rushed during my appointments. All take the time to listen to my needs and concerns and give the best care.Providence Patient
I waited over an hour to see the doctor and when I did I felt like she was not listening to what I was sayingProvidence Patient