We are a premier healthcare team dedicated to providing innovative medical services in a caring and professional atmosphere. Each of us is committed to service, innovation, and quality care, while serving the needs of the community.
Medical School
UCSF School of Medicine, San Francisco, CA
Internship
Northridge Hospital Medical Center, Northridge, CA
Residency
USC Keck School of Medicine, Los Angeles, CA
Board Certifications
American Board of Family Medicine, Family Medicine
This was my first time using this provider and my experience was good.
4.6
Providence Patient
Fantastic experience overall. The doctor asked a lot of questions and seemed to already have quite a bit of history for me, even though it was my first visit to see her. She listened intently and seemed to really care about the big picture of overall health and history, not jus t the reason I came in. My only suggestion is to make it clearer how to proceed with next steps. I had to stop at the desk and find out how to schedule my follow up ordered blood appt, and they provided vague information. I had to call the blood office to find out how to proceed.
5
Providence Patient
Dr. Heap is very kind and respectful. I feel that she genuinely cares about my well-being and always takes the time to listen to my concerns and needs. Her team is always smiling and very welcoming. Selene and Rochelle have shown me nothing but kindness and their sweet smile lets me know I am in good hands. Thank you for putting me at ease during me visits!
5
Providence Patient
Dr. Heap has been my provider for years. I'm very comfortable with her. I love this office and the entire staff. Selena is also great. She is professional and always puts me at ease
4.9
Providence Patient
I have been a patient of Dr. Heap's for 10 years. She is compassionate, knowledgeable and easy to speak with. She is always available to discuss questions I may have about my pre-existing conditions.
5
Providence Patient
The team is always courteous and professional. I've never had any problems with the service provided or the staff.
5
Providence Patient
Everything was good, just as I expected.
4.9
Providence Patient
Very good
5
Providence Patient
Everything went well with my appointment Dr. Heap helped me resolve my health concern. I would definitely go back to her!
5
Providence Patient
I have always been treated with respect and feel that my provider takes care of all of my medical issues quickly and efficiently.
5
Providence Patient
Dr. Leah Heap is very patient, thorough questions open to what will work for patient in terms of medications and cost.
4.9
Providence Patient
I have been a Facey patient for about a year and a half and I have been very satisfied with my care, my doctor, and the staff.
5
Providence Patient
The staff is always friendly, caring. Always helpful.
5
Providence Patient
Dr. Heap and her assistants and the office are always very courteous and helpful.
5
Providence Patient
excellent service
5
Providence Patient
I asked to follow Dr Heap when she left Lakeside. I was very happy to know she was still with Scan. My husband and I are patients of Dr Heap. We couldn't be more happy.
5
Providence Patient
Wish I had gotten a more formal set of instructions. Got a handwritten list of OTC medications to get without much specificity about which particular Sudafed, etc. seemed slapdash. She didn't ask as many questions as my own PCP would eventually ask when I saw him a few days later. Dr Heap was very nice tho. just rushed and scattered a bit.
1.8
Providence Patient
This was my first visit with Dr. Heap as my primary care physician. I found her to be very thorough, friendly and mostly knowledgable in her area of expertise.
4.9
Providence Patient
Dr. Heap was great. She took the time to explain everything and was very thorough when answering any questions and concerns I had.
5
Providence Patient
Clerks & receptionist also dr. very nice and hospitality.
4.8
Providence Patient
[...] My Provider is one of the best and I would not change her. [...]
5
Providence Patient
I had an infection in my leg from bug bites so i was glad Dr. Heap was able to see me right away.
5
Providence Patient
I like Dr. Heap and I feel she is helping me get on the right track in handling symptoms that I thought were a UTI but weren't. However she is a bit rushed and sometimes I felt I couldn't get a word in edgewise. Overall, my feelings about her are positive.
3.1
Providence Patient
All the employees that I encountered are very nice and pleasant. Dr. Heap is very welcoming doctor.
5
Providence Patient
Dr. Heap is the best
5
Providence Patient
Dr.Heap I've only seen twice now, and she's very personable and makes one feel very comfortable. Great doctor.
5
Providence Patient
Dr Heap is a very compassionate and helpful provider. Front office staff needs training on what type of test/test should be completed before hand for wellness appointments. I was given incorrect info from them.
5
Providence Patient
I have had only good experiences with Dr Leah Heap
5
Providence Patient
Always courteous at reception. Always answer the phone.
5
Providence Patient
all the staff is very friendly and courteous
5
Providence Patient
Dr Leah Heap has been my doctor for 20 years. I followed her from her previous location. Trust her Completely. You are very fortunate to have her on your team.
5
Providence Patient
Dr. Heap has always been worth the wait I may have. Best MD ever had. Nurse Seline is outstanding. Very helpful and caring.
5
Providence Patient
I had blood work done in [...], nobody called me with the results. For recent X-ray I had to call twice to get the results. She prescribed me pain killers that cannot be taken with my other prescription. Also the amount and size of the pain killers by far exceeds the pain I had. at this point, if I could I will go to a more caring provider.
2.3
Providence Patient
Dr. Heap was running late. But I assume that's because she gives amazing care and spends quality time with patients, so probably that caused her to be late, unfortunately.
4.9
Providence Patient
Dr. Heap has been terrific, as has her M.A. I am confident in the care I am receiving.
5
Providence Patient
everything was easy and smooth
5
Providence Patient
I like Dr Heap very much and I'm very pleased with her and with Facey Medical.
5
Providence Patient
Dr. Heap and assistant [...] are great. Absolutely everyone at the front desk is kind and welcoming. I LOVE Facey Group and also The Mychart experience from Providence! Cannot believe how smooth everything is!
5
Providence Patient
she's good, I like her
5
Providence Patient
Extremely grateful for the care.
5
Providence Patient
always good results
5
Providence Patient
I will not be seeing this provider again. additional fact finding tests were ordered but results were not given, and when I followed up- a receptionist gave my results over the phone with no further answers or recommendations. I requested a referral for a specialist from the very beginning and I have yet to get one after 1 month of being approved.