Patient Information

We do our best to make your stay a comfortable one. We have both private and double occupancy rooms, which are assigned depending on availability and your medical needs. If you would like a private room and one is not available at the beginning of your stay, we will make every effort to provide one as soon as possible.

If you have a private room, an adult may stay overnight with you. (Unfortunately, children may not spend the night). Please let us know as soon as possible if you will have someone rooming with you. Overnight guests are not allowed in semi-private rooms.

If you have any questions or require additional information while in the hospital, you may obtain assistance at the Information desk located in the main lobby, or call us at 310-540-7676

Patient Information Guide

A pre-admission appointment will help make your stay easier and less stressful. If your physician's office has not made a pre-admission appointment for you, please call 310-303-6140 and we will schedule one at your convenience. You will meet with a caring pre-admission nurse who will make sure everything is in order. Your doctor may also schedule routine medical tests such as laboratory tests or X-rays, before your hospitalization. However, other routine tests may be done on the day of your admission.

You may want to bring a family member or trusted friend to your pre-admission appointment. We can help answer questions you or they may have then.

Please Bring the Following with You on Your Admission Day:

  • Current Insurance Card - or Credit Card or Cash for Payment or Deposit
  • Picture ID
  • Insurance Authorization (if you have received one)
  • Physician Orders or Paperwork
  • Blood Donor Cards
  • Advance Directive 

If you need any assistance or further information call Admitting Department - Torrance 310-303-6150.

Pre-registering for your hospital visit will prepare us for your arrival and save you time when you check into the hospital. To pre-register, please complete the online form linked below:

For patients being admitted within the next 48 hours

Please do not fill out the online form. Call the hospital directly during normal business hours to pre-register by phone. If you have a Monday appointment, you cannot pre-register online or by phone after 5 p.m. on Friday. You will be able to register when you come in for your Monday appointment.

Providence Little Company of Mary Medical Center Torrance
4101 Torrance Blvd
Torrance, California 90503
310-303-6150

Pre-Registration contact
Access Pre-Services/ Regional Business Office
4190 W. 190th Street, Torrance CA 90504

Fax: 424-327-9928
Email: CAAccess.OBRegistration@providence.org

For questions, call 310-303-6926 or Toll-free long distance 833-388-1351

For our foreign language speaking patients, interpreter services are available and provided in all languages. We also furnish interpreters in American Sign Language. If your English is limited or you are speech or hearing impaired, please have your doctor or nurse contact us, and an interpreter will be requested at no cost to you. If you are hearing impaired, pay phone TTYs (teletypewriters) - also known as TDDs (telecommunication devices for the deaf) - are available throughout the medical center. We also provide bedside TTYs, phone amplifiers and pocket talkers for patients.

Non-English Speaking and Deaf and Hard-of-Hearing Individuals

Language interpreters for those who speak English less than very well are provided at no charge. This service is available to patients and their companions during all business hours. Both over-the-phone interpreter services and Video Remote Interpreting (VRI) are available. This technology provides quick access to remote ASL interpreters and to many languages and dialects.

Notice of Interpretation Services

Interpreter and Translation Services/HearingDevices (Language Access Plan for LimitedEnglish Proficiency Persons)

For questions, concerns, or complaints contact the department manager or the support services listed below:

California Relay Service
Dial 711 (or 9-711 from a hospital phone)
TTY English 800-735-2929, Spanish 800-855-3000

Patient Relations Department
Providence Saint Joseph Medical Center
501 S. Buena Vista Street Burbank, CA 91505
818-843-5111

California Department of Health (CDPH)
Health Services, Complaints
1-800 -228 -5234 3400
Aerojet Ave. #323
El Monte, CA 91731

Risk Management
Licensing and Compliance
818-847-4747