Medical Records from Mission Hospitals

Medical Records and Imaging CDs 

Health Information Management (HIM) Release of Information is centralized at St. Joseph Hospital in Orange.  There is no longer an HIM/Medical Records department located at St. Jude Medical Center, CHOC at Mission, Mission Hospital Mission Viejo or Mission Hospital Laguna.  

Radiology/Imaging CDs are available by calling 949-365-2230 ext. 4781.

Medical Records are maintained by the hospital for the time period required by the State of California.  

How to request a copy of your medical record

According to the State of California’s Confidentiality of Medical Information Act, the hospital must receive a complete and properly executed Authorization before providing a copy of the patient’s records to anyone, including the patient.  In certain cases, a patient’s physician or psychologist may also be required to approve a request. Authorizations signed by a patient representative must include a copy of the durable power of attorney, guardianship, etc. 

Most requests are processed in 5-7 business days.  Large requests may require additional time and are processed by the hospital’s contracted vendor.  Please note there may also be a fee associated with large requests.  If you have any questions regarding the fees, please call 714-771-8000 ext. 15080

Information on how to request a copy of your medical record:

You may download, print and complete the Authorization for Use or Disclosure of Health Information:

Complete all sections of the Authorization form:

  • Indicate the dates of treatment/admissions for which you are requesting information
  • Indicate the type of records needed, i.e. Lab results, x-rays
  • Initial specific sections on form if requesting information regarding HIV test results, Mental Health treatment or Alcohol/Drug treatment
  • Indicate if Radiology/Imaging CDs are needed and date and type of image: Chest X-ray, CT, MRI.  Please note there may be a fee associated with burning of CDs.

Mail, Email or FAX your completed request to:

St. Joseph Hospital:
Health Information Management Dept.
Attn: Release of Information
1100 W. Stewart Drive
Orange, CA  92686

Phone Number: 714-771-8206

Email:  SMMROI@stjoe.org

FAX Number: 714-744-8679 

Hours of Operation

St. Joseph Hospital in Orange:
Mon – Fri: 8:00 a.m. – 4:30 p.m. (Closed Weekends and Holidays)

Radiology/Imaging CDs at Mission Hospital:
Mon – Fri: 8:00 a.m. – 4:30 p.m. (Closed Weekends and Holidays)

You can also access and download a portion of your health information from your latest inpatient hospital stay on-line through the FollowMyHealth patient portal

Arrangements can be made to pick up copies of records in person at the St. Joseph Hospital location in Orange.  Photo ID is required.  The patient may sign a letter authorizing another individual to pick up the medical records.  This individual must present the letter, patient authorization and provide photo ID.