Ways You Can Help

From keeping a patient company for an hour a week to helping us bring new technology to Napa Valley through a financial gift, there are many ways your time, talents and financial gifts can help Queen of the Valley Medical Center serve our community.

We invite you to explore these pages and perhaps find a way to enrich your life by giving back to your community through Queen of the Valley Medical Center.

  • Are you looking for the kind of personal fulfillment that can only come from serving others?
  • Can you offer comfort and support to patients and their loved ones?
  • Are you a people person with good multi-tasking skills?

Then we invite you to become part of our team as a hospital volunteer! Volunteer opportunities are available throughout the hospital –from supporting the Admissions staff in the main hospital lobby, to direct patient contact in the Herman Family Pavilion, the Outpatient Surgery and Procedures Center, the Emergency Department, and Nursing Units to non-clinical support in ancillary offices that provide patient care.

How to join the volunteer team

Before you get started with the application process, please know that:

  • Student volunteers must be 14 years of age and have parental permission
  • We do request a minimum commitment of 100 hours of service over six months
  • Volunteer Services does not have a shadowing or internship program
  • Be prepared to submit one reference letter with your application

Next steps – Volunteer placement is contingent upon the following:

  • Download, complete and return the volunteer application. You can return the fully completed application (including your reference letter) by mail or email to gail.burr@stjoe.org.
  • Successful interview
  • Cleared background check (18 and over)
  • Health clearance through Caregiver Health
  • Successful completion of the HealthStream exam based on the Queen’s regulatory and compliance requirements
  • Completion of volunteer orientation
  • Completion of department specific training

Please note: This process will take three to six weeks to complete.

The following volunteer assignments are examples of roles that may be available:

Concierge

  • Serve as the first point of contact for patients and visitors
  • Provide escort services for patients being admitted, discharged or directed to clinical areas for procedures
  • Support the Admissions staff
  • Deliver flowers, newspapers, etc.

Patient Comfort Cart

  • Provide magazines and books to patients, visitors and lobby areas throughout the hospital
  • Offer a smiling face and conversation as comfort to patients

Patient Care Areas

  • Assist nursing personnel with non-medical tasks
  • Provide a warm and supportive atmosphere for patients, families and visitors

Departmental Support throughout the Hospital

  • Filing
  • Preparing mailings
  • Copying
  • Chart assembly
  • Patient appointment reminder calls

To learn more about how you can make a difference in your community, please send an email to gail.burr@stjoe.org or call the Volunteer Services office: 707-257-4009.

Download volunteer application

Would you like to make a financial gift?

Every donation of a financial gift goes a long way toward making sure our community has the best medical services possible. You will be amazed how effective your monetary donation can be, no matter its size, when it is put to work with gifts from your friends and neighbors.

The Queen of the Valley Foundation was established in 1969 by a group of local residents who wanted to ensure ongoing, locally managed support for quality medical care in our community. They knew that a financially healthy hospital was vital to the future of the place they called home. From the beginning, the Foundation has had one mission: to help provide Queen of the Valley Medical Center with the resources it needs to offer the best possible health care.

The Foundation draws on the strengths of its past - in particular, the tradition of service to the community goal that created the Foundation in the first place. The volunteer spirit - the desire to make things better for everyone here, just because it is the right thing to do - is still what drives the Foundation.

With a solid record of stability and achievement, Queen of the Valley Foundation and its dedicated volunteers continue to give crucial support to Queen of the Valley and to the health of our community.

As our community continues to grow and as medical technologies evolve, the Foundation's work will help the Queen to meet Napa Valley's future health care needs and continue to have the best possible facilities and equipment. All of us owe it to ourselves, our families, and our neighbors to keep the Queen a top-quality institution. Please join us in this important work.

To learn more about the Foundation please visit The Queen Foundation or call 707-257-4044.