North Star Home Health - Pomona
Mon - Fri: 9 a.m. - 5:30 p.m.
Sat - Sun: 9 a.m. - 4 p.m.
North Star Healthcare is a ministry of the Providence family offering Home Healthcare Services throughout the greater Southern California area for over 20 years. Our clinical team provides a wide range of services including nursing, therapy, social work, and home health aides. North Star Healthcare is a Medicare certified and Joint Commission accredited agency. We pride ourselves on exceeding all regulatory standards to meet the needs of our patients every day.
North Star Healthcare is comprised of a highly skilled clinical team of professionals. We offer a patient centered approach for to establish care goals and work collaboratively with your physician to maximize outcomes. All in the comfort of our patient’s homes.
Other service offerings in Southern California
Home Health Aides
Our Home Health Aide Team Provide Personal Care Services Under the Supervision of a Registered Nurse. These services include:
- Personal Hygiene
- Light Housekeeping
- Medication Reminders
- Check Pulse and Respiration Rate
The Occupational Therapy Team Specializes In Improving Independence in Performing Activities of Daily Living Including:
- Fine / Gross Motor Coordination Skills
- Education on Joint Protection Techniques and Exercises
Our Physical Therapy Team Is Dedicated to Maximizing Functional Ability at Home and Specializes In Providing Rehabilitative Care For The Following:
- Endurance Training
- Balance / Coordination
- Safety Education
- Pre and Post - Joint Replacement Therapy
- Neurological Diseases – Such as Stoke, Multiple Sclerosis, Parkinson’s Disease, etc.
- Post Spinal Surgery
- Post Cardiac Surgery
- Back Pain
The Skilled Nursing Team Specializes In:
- Diabetes Education
- Venipuncture / Blood Draw
- Disease Management and Assessment
- Pain Management
- Wound Care
- Injection, Insulin Therapy
- Catheter Care
- Post-Operative Care
- Ostomy Care
- Enteral Feeding
- PICC Line and Midline
- IV Infusion Therapy
- Skilled Observation and Assessment
Speech Therapy Team Improves Our Patient’s Ability to Communicate and Swallow Safely, Services Include:
- Establishment of Speech Activities
- Evaluation of Emotional and Physical Problems in Communication
- Documentation of All Therapy Procedures
- Evaluation of Progress
- Initiation of a Treatment Process
The Social Services Team Offers a Strategic Approach to Our Care Provided and Includes:
- Assist Families in Seeking Financial Assistance and Other Community Resources
- Assist Families in Dealing With Social and Emotional Problems
- Helping Families Follow and Understand Medical Recommendations
- Collaborate with Healthcare Professionals to Meet Patient Care Goals
CMS Home Health CompareNorth Star Healthcare rates as a 4 ½ Star out of 5 Star rating with Medicare.gov and CMS Home Health Compare which ranks home healthcare providers on a state and nationwide level. Most providers fall at a 3 Star rating in comparison.
The Joint CommissionThe Joint Commission is known as an industry leader in setting the highest level of standards for regulation of the Home Healthcare industry. As an accredited member of The Joint Commission, North Star Healthcare meets the highest level of standards so you can rest assure that you will receive the best care for you or a loved one.
Hospitalization RatesAt North Star Healthcare, we keep our patients out of the hospital. With hospitalization rates that rank significantly better than both the state and national levels, we pride ourselves on allowing our patients to recover in the comfort of their homes without having to make those unexpected trips to the hospital for emergent care.
Did you know you can make your own referral? Referrals can also come from hospitals, physicians, insurance case managers and families. For more information or to initiate the referral process, please call 909-895-8841
Making a referral for you, a family member or other loved ones is as simple as filling out the form below. Someone will respond to your referral to discuss the care needed and offer next steps to receiving care.
North Star Healthcare provides home healthcare services throughout the following areas:
Los Angeles CountyAlhambra
City of Industry
San Bernardino CountyBloomington
Billing and insurance
Services provided by our network will be billed to your insurance. We will obtain necessary authorizations from your insurance and physicians to determine home health care coverage eligibility. We will provide you with a financial responsibility letter outlining your insurance benefits and cost specific to the services rendered by our agency. This will help you make an informed decision about your care.
For patients with Medicare, Medi-Cal and or Private Insurance, we will bill your insurance directly. Patient responsibility, identified by your insurance carrier, will be billed to you on a monthly basis. For patients that do not have insurance coverage, we will bill you or your guarantor directly for the services rendered. As the patient, you are ultimately responsible for payment for the services rendered.
Quality and safety
Patient safety and quality care are of paramount concern at Providence Home and Community Care. We have implemented a number of strategies to achieve continuous improvement in this area. Our patient safety officer combats safety challenges by developing safer procedures and educating our staff about these improved methods. In addition, we encourage our patients to participate in our efforts to increase safe practices in their home.