For Patients and Families

We're committed to making your access to care as convenient as possible. The links in the left navigation bar will take you to pages that will help answer your questions regarding our services and how to access them. If you have more questions or would like to know more about our service offerings, please contact us at 714-712-9500.

Providence St. Joseph Health Home and Community Care revenue cycle department is committed to providing you with quality service. Services provided by our network will be billed to your insurance. We will obtain necessary authorizations from your insurance and physicians to determine home health care coverage eligibility. We will provide you with a financial responsibility letter outlining your insurance benefits and cost specific to the services rendered by our agency. This will help you make an informed decision about your care.

For patients with Medicare, Medi-Cal and or Private Insurance, we will bill your insurance directly. Patient responsibility, identified by your insurance carrier, will be billed to you on a monthly basis. For patients that do not have insurance coverage, we will bill you or your guarantor directly for the services rendered. As the patient, you are ultimately responsible for payment for the services rendered. If you would like to make arrangements to pay by credit card or check, please contact our revenue cycle departments at 714-712-7028 and we will be happy to assist you.

Thank you for choosing Providence St. Joseph Health Home and Community Care. For any questions concerning billing, please contact the revenue cycle department t at 714-712 7028. If you are unable to speak to someone directly, please leave a message and representative will contact you within one business day.

Hospice Volunteer Training

Make a difference and become a Hospice Volunteer! There are plenty of ways to share your gifts with our patients, families, community and staff. There are opportunities to volunteer in the home, hospital and extended care settings as well as in the office providing support to the Hospice Team. In addition, we have needs for volunteer support at special events and in our bereavement department. Do you have a special talent in the craft department? Do you own a Certified Therapy Dog? We would love for you to join our Volunteer Team. Check back soon for more information on our next training.

Contact Info:
Registration Information: Jennifer Sanchez: 714-712-7123 or Jennifer.Sanchez@stjoe.org

Price: Free

200 W. Center Street Promenade, Suite 200B
Anaheim, CA 92805

Please call to register for the training.

Patient safety and quality care are of paramount concern at Providence St. Joseph Health, Home Care Services. We have implemented a number of strategies to achieve continuous improvement in this area. Our patient safety officer combats safety challenges by developing safer procedures and educating our staff about these improved methods. In addition, we encourage our patients to participate in our efforts to increase safe practices in their home.

We have multilingual clinicians to meet a variety of languages represented in the community we serve. In addition, we provide telephone interpreter services through Pacific Interpreters.

Call our intake department at 714-712-7110 and we will assist you in finding the right care.