St. Joseph Health Hospice - Anaheim
St. Joseph Health Hospice - Anaheim
Our mission is deeply rooted in our core values, established in 1930 by the Sisters of St. Joseph of Orange: Dignity, Service, Excellence and Justice. We are committed to bringing these values to every aspect of care for patients living with life-limiting illnesses. We embrace a family-centered approach for the physical, emotional and spiritual care of patients. This special form of comfort care is provided to patients in their home, extended care or skilled nursing facility and, at times, in a hospital setting.
If you or a loved one is facing a serious or life-limiting illness, the best time to learn about your options is before you’re faced with a medical crisis.
Palliative Care offers comfort and support earlier in the course of an illness. Hospice brings you and your family high-quality, compassionate care when a cure is not possible. Together, Hospice and Palliative Care can help you live each moment of life to the fullest. Serving all of Orange County, our team of expert clinicians bring personalized medical care into the home.
We are accredited by The Joint Commission, certified by Medicare and Medi-Cal, and licensed by the state of California.
Other service offerings in Southern California
The Hospice multidisciplinary team provides the following services to patients and their families:
- Assistance with personal care
- Bereavement support for family members for one year following the death of a loved one
- Counseling and emotional support
- Development of an individual plan of care
- Durable Medical Equipment and medical supplies to ensure patient comfort and safety
- Grief support services
- Medications for pain and symptom management
- Nursing visits to manage pain and other symptoms
- Perinatal comfort care program
- Spiritual care
- Telephone access to a Hospice nurse 24-hours a day, 7-days a week
- Volunteers for respite, companionship and support
What is hospice?Hospice provides comfort and support to patients and families facing a life-limiting illness. The goal of hospice care is quality of life and meeting the physical, emotional, psychological and spiritual needs of patients. We focus on comfort.
Who can receive hospice care?Hospice care is provided to anyone who has a medical condition with a prognosis of six months or less if the disease or condition runs its normal course. Hospice is for patients who have chosen to focus on comfort care.
Where does hospice care take place?Hospice care usually takes place in the comfort of your home but can be provided in any setting including skilled nursing homes, residential care facilities and the hospital.
Who pays for hospice care?Medicare, Medi Cal and most commercial insurance plans pay for hospice services.
When should a decision be made to enter hospice and who makes it?At any time during a life-threatening illness when a cure is no longer possible or the patient makes a decision to discontinue curative care and focus on comfort. The decision to enter hospice care is made with the patient, family and their physician preferably as soon as it is clear that the focus is no longer on curing the illness. This allows for sufficient time for the hospice team to establish a relationship and manage the patient's symptoms.
What services does hospice care cover?Home visits by the interdisciplinary team consisting of the nurse, social worker, chaplain, certified home health aide and volunteer. A dietitian, physical therapist and occupational therapist can also be consulted. Medications related to the terminal illness are covered as well as medical supplies and medical equipment. St. Joseph Hospice through our Foundation provides Music and Massage on a limited basis. Not all hospices provide these services as they are not mandated by Medicare. Grief support services are provided to families for 13 months following the death.
What about my primary care physician?Hospice works closely with the patient's primary care physician to create a plan of care that meets the patient’s unique needs. Patients can continue to see their primary care physician in the office setting as needed.
What if I change my mind about hospice care?Patients can change their mind at any time and revoke the hospice benefit. Patients may return to the hospital and pursue treatment if they desire.
Is St. Joseph Health Hospice a Catholic Hospice?At St. Joseph Health, Hospice, we serve all religions and denominational preferences. Our chaplains are educated in all faiths and religious practices. In addition, we are able to meet the specific needs of the Catholic community.
How does a person get admitted to hospice?Call St. Joseph Health, Hospice at 714-712-9559 and our Admissions Department will be able to arrange for a physician order. Our staff will make an appointment to visit the patient, complete an assessment, sign consents and develop a plan of care.
If I have questions, who do I call?
Did you know that there are several myths about hospice care in the community? Even healthcare professionals have some misconceptions about what hospice care is and who would benefit from this specialized end-of-life care.
Myth #1: Hospice is a placeFact: Hospice care usually takes place in the comfort of your home, but can be provided in many settings including skilled nursing homes, residential care facilities and the hospital.
Myth #2: Hospice is for the day of deathFact: Hospice was designed to meet the unique needs of terminally ill patients and their families during the last 6 months of life.
Myth #3: Hospice is only for cancer patientsFact: Hospice cares for many patients with different diagnoses.
Myth #4: Patients can only receive hospice care for a limited amount of timeFact: The Medicare/Medi Cal benefit and most commercial health plans cover hospice care as long as the patient continues to meet the necessary criteria. Some hospice patients stabilize and are discharged from service. These patients are allowed to come back onto service when they are more appropriate for hospice care.
Myth #5: Hospice patients must have a DNR (Do Not Resuscitate) statusFact: Hospice patients do not have to have a DNR in place to be admitted to hospice care.
Myth #6: Patients have to give up their own physician when they are admitted to hospiceFact: Patients may keep their own physician; they can see that physician in their office and Medicare will reimburse the physician for those office visits.
Myth #7: Hospice patients can’t have feeding tubes or IV hydrationFact: Each patient is evaluated on a case by case basis and receives the treatments necessary to provide support and comfort.
Myth #8: Hospice provides nursing care in the home 24 hours a dayFact: The Hospice Team makes intermittent visits to the patient in their home, Skilled Nursing Facility or Extended Care Facility. A Hospice Nurse is available by phone and visits when needed 24 hours a day/7 days a week.
Myth #9: Hospice care is expensiveFact: Medicare and Medi Cal pay for hospice services at 100% coverage. Many commercial health plans now offer a hospice benefit with little out of pocket expenses to the patient or family. The financial burdens usually associated with caring for a terminally ill patient are minimal.
Myth #10: Hospice means giving up hopeFact: Hope never goes away. When the hope for a cure is no longer possible the hope for quality of life and spending time with family and friends becomes the focus.
Share your story
Patients, family members, caregivers and community members are invited to share their experience with Providence. Stories may be featured on our website or social media sites. We want to hear from you.
Billing and insurance
Services provided by our network will be billed to your insurance. We will obtain necessary authorizations from your insurance and physicians to determine home health care coverage eligibility. We will provide you with a financial responsibility letter outlining your insurance benefits and cost specific to the services rendered by our agency. This will help you make an informed decision about your care.
For patients with Medicare, Medi-Cal and or Private Insurance, we will bill your insurance directly. Patient responsibility, identified by your insurance carrier, will be billed to you on a monthly basis. For patients that do not have insurance coverage, we will bill you or your guarantor directly for the services rendered. As the patient, you are ultimately responsible for payment for the services rendered.
We have multilingual clinicians to meet a variety of languages represented in the community we serve. In addition, we provide telephone interpreter services through Pacific Interpreters.
Quality and safety
Patient safety and quality care are of paramount concern at Providence Home and Community Care. We have implemented a number of strategies to achieve continuous improvement in this area. Our patient safety officer combats safety challenges by developing safer procedures and educating our staff about these improved methods. In addition, we encourage our patients to participate in our efforts to increase safe practices in their home.
Referrals to hospice come from physicians, hospitals, family members, skilled nursing facilities and residential care facilities. A patient is appropriate for hospice when aggressive treatment has ended and the patient chooses comfort care. The focus of care becomes one of quality of life, including pain and symptom management.
The patient is referred by the physician who oversees his or her care and who is in agreement with the hospice philosophy and life-limiting prognosis. Hospice team members continue to work closely with the physician throughout the course of treatment.
Our admissions team can help answer your questions and determine eligibility. For more information and to make a referral call us today at 714-712-9559.
This resources are designed to provide you and your family with information and resources to assist you along the continuum of care. From how to choose a caregiver to what to do after the death of a loved one; we want you to know that you are not alone. We are here to help.
As a ministry of Providence Home and Community Care, we partner with the community to take care of the needs of our 'dear neighbors'. We encourage our community to support our home health ministry in the following ways:
- Through the generosity of others, Providence Home and Community Care is able to continue the legacy of the Sisters of St. Joseph of Orange by providing home health and hospice services to those who would otherwise have no means to receive care.
- To make a donation to St. Joseph Health Hospice, simply connect to the St. Joseph Hospital Foundation. Indicate in the DESIGNATION box that you would like your donation to go to OTHER and enter HOSPICE or HOME HEALTH. For further assistance please contact St. Joseph Health Hospice at 714-712-9500 or the Foundation at 714-347-7900.
Thank you for your charitable contributions that allows us to continue the mission of the Sisters of St. Joseph of Orange.
Do you want to make a real difference? Become a hospice volunteer.
There are plenty of ways for you to share your gifts with our patients, families, community and staff. There are opportunities to volunteer in the home, hospital and extended care settings as well as in the office providing support to the Hospice Team. In addition, we have need for volunteer support at special events and in our bereavement department. Do you have a special talent in the craft department? Do you own a Certified Therapy Dog? We would love for you to join our Volunteer Team. Call our hospice department at 714-712-9559 for more information.
Hospice Volunteers are interviewed and screened. Then, each Volunteer participates in a comprehensive training which helps prepare them to be an important part of our Hospice team. Click to see a complete list of the volunteer opportunities available at St. Joseph Health Hospice.
Share your story
This video was made possible by the generous donation of Mrs. Chris Dickson. This video gave some of our patients and families an opportunity to share their experiences. We believe that their stories will help the community to better understand what hospice is and the care we provide.
Patients, family members, caregivers and community members are invited to share their experience with Providence. Stories may be featured on our website or social media sites.We want to hear from you