To protect the health of our community and to prevent the risk of spreading COVID-19, we have instituted certain visitation guidelines in accordance with recommendations from the Center for Disease Control and Prevention (CDC) and the State of California. We continue to closely monitor the risk of COVID-19 and will make adjustments to our visitor guidelines as necessary. We appreciate your help in keeping our patients, caregivers, providers and community safe!
We currently have a limited expansion of our visitation policy. However, at this time, we are not allowing visitors to the Covid patient unit; family members should communicate via phone/video calls.
Inpatient, Non-Covid Units
To protect the health of caregivers and patients, we have instituted visitation guidelines in accordance with recommendations from the CDC and the State of California. We recommend patients and families communicate by phone/video chat whenever possible. However, we are now offering a limited expansion of our visitation policy.
- The patient will designate one visitor who will serve as the main communication point for the duration of their hospitalization. Visitors must be 18 years or older.
- Visitation hours are from 10 am to 6 pm.
- All visitors are screened prior to entering the hospital. Patients and visitors must wear a mask while a caregiver is in the room. Visitors are expected to practice physical distancing and wear a hospital-approved mask at all times.
- Visitors are expected to remain in the room with the patient. Visitors may order from the patient menu for a nominal fee (credit card only) and are welcome to bring snacks/drinks.
- If a visitor leaves the hospital at any time, they will not be allowed to reenter until the next day.
Labor & Delivery/Mother Baby Unit
One support person (who must be the same person each day) allowed per patient throughout the duration of the patient’s stay. The antepartum department will allow one visitor per day. The visitor may stay for the entire day, but if they leave the hospital at any time, they will not be allowed back in during that same day. Authorized visitors may visit the cafeteria and Starbucks with a cafeteria pass. Passes may be obtained at the front lobby. Visitors in patient rooms may order a guest tray, payable by cash or credit card to the nutrition caregiver. Trays in Covid patient rooms are provided free of charge. Boxed lunches are available for after hours; please the see unit manager for details. Visitors may collect delivered food from the lobby entrance if needed.
Emergency Care Center/Surgery/Ambulatory Services, PACU, Observation
One support person per patient is allowed and may remain with the patient until they are comfortably settled. Once settled, inpatient visitation guidelines apply.
CV Pre-Op and CVSSU
No visitors allowed at this time.
One support person as needed.
The Center for Cancer Prevention and Treatment
One visitor per patient will be allowed for an initial or follow up consult, the first Infusion visit or for those needing physical or cognitive support.
Visitation Policy is Subject to Change at Any Time
Due to the rapidly changing guidelines from the state and county around Covid-19, please note that our visitation guidelines are subject to change daily and often times fluctuate dependent on the Covid-19 cases locally counted in our community and within the hospital. To protect our patients and staff, we may limit visitors as needed to ensure a safer environment of care.
Note: there may be times we will allow special exemptions to this policy (e.g., pediatric patient who requires both parents) and those with special needs/disabilities (per American with Disabilities Act).