Volunteer at St. Jude Medical Center

Some facts about our volunteers and their commitment to our values:

  • Volunteer ages range from 15 to 90+ years old
  • Volunteers support 75 different areas, from our volunteer-operated gift shop to most medical units
  • Most departments have opportunities to interact with patients, guests or staff*
  • Some volunteers provide support in off-site locations such as St. Jude Medical Plaza, Yorba Linda Medical Office, and Knott Family Endoscopy Center
  • Many volunteers provide service to our philanthropic special events
  • Volunteers provide over 93,000 hours of combined service annually
*Please note: St. Jude does not offer volunteers clinical experience, job shadowing or internship opportunities. All roles are non-clinical.

St. Jude offers the following shifts and volunteer opportunities:

  • High School Shifts Offered: Monday - Friday 4-7 p.m. weekends limited based on first come first serve basis (1 consistent shift a week for 3 hours)
  • Adult/College Shifts Offered: Monday - Friday 8 a.m.-12 p.m. or 12-4 p.m. (1 consistent shift a week for 4 hours)
  • Guild Member Shifts Offered: Monday - Friday 8 a.m.-12 p.m. or 12-4 p.m. (1 consistent shift for 4 hours once a week or every other week)
  • Ambassador Services - Harbor and Val Mesa Lobbies
    • Greet and escort patients and families to locations within the hospital
    • Assist staff with visitor inquiries, paperwork, and deliveries
    • Discharge ambulatory patients
  • Front Desk Services - Surgical Waiting Area, Imaging Services
    • Greet and direct patients, family members and visitors
    • Assist with patient inquiries and be the communication liaison between the staff and visitors in the waiting areas
    • Provide support to unit staff as needed
  • Medical Units
    • Discharge ambulatory patients
    • Transport specimens to lab, supplies from central, blood bank etc. (duties vary dependent on age of volunteer)
    • Assist unit secretary with answering phones and patient call lights
    • Make rounds to patient rooms to determine any pending patient needs
    • Support unit staff with clerical based duties as instructed
      • Cardiology
      • Cath Lab
      • Emergency Department
      • Intensive Care Unit/Critical Care Unit (ICU/CCU)
      • Labor and Delivery
      • Laboratory
      • Medical/Renal
      • Medical/Surgical/Neurology
      • Mother and Baby Unit
      • Neonatal Intensive Care Unit (NICU)
      • Oncology/Telemetry
      • Orthopedic
      • Palliative Care
      • Post Anesthesia Care Unit (PACU)
      • Rehabilitation
      • Sepsis Unit
      • Surgical Pre-Op
  • Music Therapy

    Provides calming music to promote a healing environment in our Lobby area.

  • Off Site Locations
    • Provide clerical support to unit staff and patients
    • Restock supplies

    Duties may vary dependent on location

    • Center for Rehabilitation and Wellness - Clerical
    • Knott Family Endoscopy Center
    • Yorba Linda Heritage Healthcare
    • Cardiac Rehab
  • Office Settings

    Providing clerical support to staff projects vary by department:

    • Cardiac Rehabilitation
    • Clinical Education
    • Clinical Excellence
    • Clinical Trials
    • Cultural Transformation
    • Employee Health and Well Being
    • Magnet Office
    • Memorial Foundation
    • Patient and Family Experience
    • Radiation Oncology Office
    • Risk Management
    • Security and Parking Office
    • Volunteer Office
    • Wound Care
  • Pet Therapy

    Pet Therapy Dogs must be certified through organizations such as Pet Partners or Therapy Dog International. Handler (owner) and dog visit with patients, visitors and staff throughout the hospital

  • Retail Environments - Expressions Kiosk Hospital Gift Shop
    • Required to have excellent customer service skills
    • Assist visitors, patients and employees with their purchases
    • Restock items
    • Use cash register and credit card processing machines
  • Spiritual Care
    • Pre-requisite: Must already be a Eucharistic Minister and position must be approved by Spiritual Care Department.
    • Distribute communion to patients, family and staff on assigned units to those who desire to receive it.
  • St Jude Medical Plaza - Cancer Crosson Institute

    Cancer Center Data Management

    • Must be comfortable working with basic computer programs
    • Assisting staff with gathering and inputting data
    • Cancer Center Infusion
      • Providing support to unit staff and rounding to determine patient needs
    • Cancer Library
      • Greeting incoming guests and providing accessibility to information regarding cancer resources
    • Plaza Ambassador
      • Greet and direct patients and families to locations within and around the medical plaza
      • Assist staff with visitor inquiries, paperwork, deliveries, and other duties as assigned
    • Surgical Prep/RecoveryDischarge ambulatory patients
      • Restock supplies
      • Support unit staff with clerical based duties as instructed
    • Surgical Prep/Recovery -Reception
      • Assist with patient inquiries and be the communication liaison between the staff and visitors in the waiting areas
      • Provide support to unit staff as needed
  • Therapies

    Pre-Requisite: Resource Therapy volunteers must be approved by the Volunteer Services Manager and Rehabilitation Staff Manager

    • Provide support to patients and rehabilitation department staff
    • Center for Rehabilitation and Wellness (Offsite)
    • Communication Recovery Group (Offsite)
    • Occupational Therapy - In Hospital
    • Physical Therapy - In Hospital
    • Speech Therapy - In Hospital

All of St. Jude Medical Center’s volunteer opportunities, regardless of age group, are clerical-based (non-clinical, no job shadowing or internship opportunities).
If accepted into the program, all volunteers are required to complete the following (about one month from orientation date to complete):

  • Attend mandatory Volunteer Orientation
  • Background Check (for those 18 years of age or older)
  • Health Screening

Please review the criteria for your prospective program below before submitting the inquiry form.

  • High School Program

    Requirements

    • Minimum 15 years of age and a sophomore in high school
    • Minimum 2.5 GPA
    • Must fulfill 100-hour and 1 year commitment (you are required to complete both in order to be recognized as a volunteer for St. Jude Medical Center)
    • Required to volunteer 1 consistent shift a week for 3 hours
    • Shifts available to volunteer (Monday-Friday, 4-7 p.m.; Saturday and Sunday, times vary)
    • $50 one-time fee
    • Weekend shifts are available but very limited; please have an available weekday as well
  • College Program

    Requirements

    • Must be currently enrolled in college
    • Minimum 2.5 GPA
    • Must fulfill 100-hour and 1 year commitment (you are required to complete both in order to be recognized as a volunteer for St. Jude Medical Center)
    • Required to volunteer 1 consistent shift a week for 4 hours
    • Shifts available to volunteer (Monday-Friday, 8 a.m. - 12 p.m. or 12 - 4 p.m.)
    • $50 one-time fee
  • Guild /Adult Program

    Requirements

    • Minimum 18 years of age
    • Must fulfill 100-hour and 1 year commitment (you are required to complete both in order to be recognized as a volunteer for St. Jude Medical Center)
    • Shifts available to volunteer (Monday-Friday, 8 a.m. - 12 p.m. or 12 p.m. - 4 p.m.)
    • $20 annual dues fee

Volunteer Services Team

Gian Santos, Manager 
Volunteer Services 
714-992-3000 x2878

Rachyl Creech, Coordinator 
Volunteer Services 
714-992-3000 x2855

Submit Interest Form

Please submit an inquiry through the form below and the Volunteer Services Office will contact you on how to apply to the appropriate program:

Submit an interest form