Once you arrive at the Clinic, a greeter at the front podium will direct you to the tablets where you’ll check in with your patient information. The greeter will give you a form to fill out about the reason you need to see a doctor. After a short wait, you’ll be called to the check-in desk. This is where you’ll show your insurance information and pay any necessary co-pay.
After paying, you’ll be directed to the waiting area for the Walk-In Clinic. Your name will show up on a TV screen telling you how many patients, if any, are ahead of you, and how long you can expect to wait before you get into the exam room. When it’s your time, a patient coordinator will escort you to another waiting area just outside the exam room.
Once a nurse calls you into the exam room, he or she will start collecting information about you starting with your weight. The nurse will ask you the symptoms or condition that brought you to the Clinic, as they take your blood pressure, pulse and temperature. Be sure to be very thorough about your symptoms you’re experiencing, including how long you’ve had them, and just how bad they’ve been. The nurse will type everything you tell them into the computer for the doctor. After the nurse leaves the room, the doctor will come in and will focus on your immediate health needs from what you told the nurse. The doctor will also ask you about the condition. You can expect the doctor to give you plenty of time to voice your questions or concerns about your condition and treatment options.
If your doctor orders any imaging or lab tests done as part of your examination, you can have it conveniently done at our Imaging Center and lab, which are located on the first floor.