Getting Support during COVID-19
Our team at PICAA wants to ensure those impacted by assault and abuse are receiving the support they need, during the current Covid-19 health crisis. Following CDC recommendations and orders from government officials, we have made temporary adjustments to our delivery of services but please know we are still available and will work with you to best meet your needs during these challenging times.
- Advocate Hotline: You can speak to an advocate any time by calling our 24/7 hotline at 425-252-4800. Our advocates are here to support you, and can provide information about resources, talk through self-care strategies, answer questions you may have about reporting, and talk through options for keeping yourself safe, or other concerns. You get to decide what the conversation looks like and what we talk about. At this time most advocacy is being provided over the phone but some in-person appointments are available.
- Medical appointments in our clinic are available Monday to Friday; however, the front doors to our location at Dawson Place may be locked. When locked during business hours, phone numbers are provided so you can reach a staff member and be let into the building for your appointment. To schedule a clinic medical appointment, please call 425-297-5770.
- For individuals seeking care in the emergency departments in Snohomish County, our forensic nurse examiners will still meet with you to provide medical care and possibly collect evidence (this is always your choice). An advocate will also be available to you during the exam, either in person or by phone.
- Telephone and telehealth online meetings are available for our therapy clients. If you are not a current therapy client but need services, please contact our Medical Social Worker at 425-297-5779 to discuss your therapy options. Unfortunately support groups have been suspended at this time.
If you or someone you know has recently been assaulted
The choices and services available after an assault can be very overwhelming. Often the best thing to do is to talk to a confidential advocate who can talk you through your options. An advocate is available 24 hours a day at 425-252-4800. If you do not feel comfortable talking with an advocate at this time, some information about your options is included here:
- Are you safe? If you are in danger please call 911. If you can’t safely make a phone call, you can also text 911 and please include your address/location so the police can help you.
- Do you need medical attention? Emergency departments in Snohomish County can provide medical care as well as a Forensic Nurse who specialize in helping victims of physical or sexual assault and abuse. You can also call our clinic at 425-297-5770 to make an appointment Monday to Friday. Costs for initial medical exams for sexual assault victims are covered by the state and our advocates will help you fill out that paperwork. Please do not let concerns about money prevent you from seeking services.
- Is there evidence that can be collected? After an assault, forensic evidence can be collected for up to five days. If you are over the age of 18, that evidence can be collected anonymously and stored indefinitely. This allows for the evidence to be collected and preserved while also giving you time to decide whether or not you want to report. This evidence collection can occur during your medical exam at no cost.
- Above all else, please know that what happened to you is not your fault and that you are not alone. You can call PICAA at any time to talk with an advocate or access support services, whether your assault was an hour ago or 20 years ago. Please do not hesitate to call.