COVID-19 Visitor Restrictions and Patient/Resident Monitoring Measures

  • May 30, 2020 update

    We continue to closely monitor the spread of COVID-19 in our community and want to reiterate the safety of our patients, residents, their families and our caregivers remains our top priority.

    Providence Marianwood is currently COVID-19 free. Family members can call our 24/7 ministry alert line at 425-687-4020 to hear a recorded message with the most recent information on the status of COVID-19 at Providence Marianwood. In the event a resident or patient tests positive for COVID-19, we will notify their family members directly as soon as we get the results.

    We remain closed to visitors but exceptions will be made for people who are coming to visit a loved one at the end of life.

  • May 14, 2020 update

    We are committed to being transparent with you and letting you know if we have any cases of COVID-19 in our community. We recently conducted universal testing on all of our residents/patients and caregivers and are grateful to report all of our residents and patients tested negative. However, two of our caregivers tested positive. One caregiver has since recovered and was cleared to return to work in accordance with CDC and public health guidelines. We remain closed to visitors but exceptions will be made for people who are coming to visit a loved one at the end of life.

    Providence Marianwood is now accepting new admissions. If a newly admitted patient is not tested upon hospital discharge, they are placed in a private room. Caregivers follow our heightened COVID-19 safety precautions with those patients until we test them and get their results back.

    COVID-19 testing overview

    The safety and well-being of our residents/patients and caregivers is always our number one priority and we are committed to protecting everyone in our facility.

    The virus can be unknowingly spread by people who don’t have any symptoms. Proactively testing everyone in our facility helps us identify asymptomatic cases and isolate those individuals to prevent spreading.

    • Saturday, April 25 first round of testing conducted on all of our residents/patients and caregivers. All residents/patients tested negative.
    • Friday, May 8 second round of universal testing conducted. All residents/patients tested negative.

    We have a plan in place to continue testing asymptomatic residents/patients and caregivers on a regular basis. And, we will immediately test anyone who shows symptoms and anyone who has a known exposure to COVID-19.

    As always, feel free to contact us if you have any questions or concerns.

  • March 13, 2020 update

    The COVID-19 situation is changing quickly and we have another important update to share in order to protect the safety of our patients, residents, their families and our caregivers.

    Today the CDC issued new recommendations for skilled nursing and assisted living facilities in King, Pierce and Snohomish Counties to further slow the spread of the virus in the community and especially to protect vulnerable older adults in long-term care facilities. Effective March 14, only essential visitors may enter our facility and we are no longer accepting new admissions. We will screen essential visitors for signs of illness or potential COVID-19 exposure before allowing them to come inside using the same screening process that’s been in place since March 10. Visitation exceptions will be made for people who are coming to visit a loved one at the end of life.

    Updated visitor restrictions

    • Only essential visitors are allowed in our facility. Essential individuals include:
      • Our caregivers
      • Outside medical professionals (i.e. hospice caregivers, paramedics)
      • Vendors
      • Adult protective services staff
      • Licensing/Survey staff
      • Long Term Care Ombudsmen
      • Family members or friends visiting during end-of-life stages
    • Visitors who are deemed essential must sign the visitor log and provide name, phone number, email address, name of person they are visiting, date, time in/out
    • Visitors must be over the age of 18 and must show identification; we will make exceptions for younger visitors in end-of-life situations
    • Visitors will continue to be screened for any current symptoms of illness or a fever (temperature will be checked by a care staff), or if someone in their home is sick or has a fever
    • Visitors will continue to be screened for known exposure to confirmed or suspected cases of COVID-19 in the last 14 days
    • Visitors will continue to be screened for recent travel, including visits to any local facilities associated with known cases of COVID-19 in the last 14 days
    • Visitors who answer ‘yes’ to any of the screening questions or who are running a fever will be turned away. Exceptions will be made if the visitor is here to see or provide care for an individual at the end of life. Under those limited circumstances the visitor must:
      • Use appropriate personal protection equipment (gown, gloves and mask), contingent on supply
      • Limit their visit to the patient’s or resident’s room
      • Limit surfaces touched
      • Follow proper hand hygiene

    The CDC’s new recommendations are based on the urgency of the situation facing our community. We strongly encourage you to keep in touch with our patients and residents by phone or video chat such as FaceTime, Skype or Zoom calls. Caregivers will help if your loved one needs some tech support to use these tools. It’s important our patients and residents maintain social connections to friends and family during this difficult time. If you have questions or need tips on how to reach out to your loved one, please contact Social Worker, Holly Hanken.

    Although families are restricted from visiting, they can drop off items for their loved ones or let staff know what is needed and we can help provide it for them.

    As we shared in our last update, we continue daily monitoring our caregivers’ health and our patients’ and residents’ health in accordance with the enhanced WA guidelines and the CDC’s recommendations issued on March 10. We are vigilant about watching for any signs of illness and especially for fevers and respiratory symptoms.

    Your continued understanding and cooperation with the changing situation is greatly appreciated. We cannot stress it enough, all of these measures and precautions are focused on keeping everyone in our ministry safe.

    Don’t hesitate to reach out if you have questions or concerns that we haven’t already addressed at 425-391-2800, press 0 to leave a voicemail.

  • March 11, 2020 update

    We continue to closely monitor the spread of COVID-19 in our community and want to reiterate the safety of our patients, residents, their families and our caregivers remains our top priority.

    On March 10, Gov. Jay Inslee and the State Department of Health each announced new requirements for long-term care facilities to help contain the virus and reduce the risk of spread. We immediately implemented these requirements, in addition to the ones we proactively put in place last week and our existing infection control protocols.

    Please read the new visitor restrictions and additional monitoring measures we’ve put into place to keep our community safe.

    Updated visitor restrictions
    • Unnecessary visits are strongly discouraged; in the event of an outbreak, no visitors will be allowed
    • Patients/residents are allowed one visitor a day* and visit must take place in the individuals’ room (no visits allowed in patient/resident gathering areas)
    • Visitors must be over the age of 18* and must show identification
    • All must sign the visitor log and provide name, phone number, email address, name of person they are visiting, date, time in/out
    • We will keep visitor logs for 30 days
    • Visitors will continue to be screened for any current symptoms of illness or a fever, or if someone in their home is sick or has a fever
    • Visitors will continue to be screened for known exposure to confirmed or suspected cases of COVID-19 in the last 14 days
    • Visitors will continue to be screened for recent travel, including visits to any local facilities associated with known cases of COVID-19 in the last 14 days
    • Visitors who answer ‘yes’ to any of the screening questions or who are running a fever will be turned away
      *Exceptions will be made in end-of-life situations

    We’ve also stepped up the monitoring of our caregivers’ health and our patients’ and residents’ health, in accordance with the new guidelines issued on March 10 and the CDC’s recommendations.

    Caregiver monitoring and restrictions
    • All caregivers are screened at the start and end of shift for any symptoms of illness or a fever
      • If a caregiver is sick, they must immediately put on a face mask, leave the facility and quarantine themselves at home
    • We will prioritize sick caregivers for COVID-19 testing
    • We are keeping records of any other facilities where our caregivers may work
    • Patient and resident monitoring and restrictions
    • Every patient and resident will be monitored daily for symptoms of respiratory infection or a fever
    • If a patient or resident has a fever and shows symptoms of a respiratory infection, they will be isolated in their room and enhanced infection control droplet precautions will be implemented until COVID-19 is ruled out
    • We will continue social distancing among patients and residents, this includes staying 6 feet away from others
    • Large group events and activities are canceled, including religious services; individual spiritual care is provided as needed
    • Group dining is canceled and meals will be delivered to patient/resident rooms
    • Patients and residents must perform hand hygiene and put on a mask (contingent on supply) when they leave their room

    Our cleaning staff is vigilant about disinfecting surfaces to prevent the spread of germs. In addition to our routine cleaning procedures, we’re wiping down high touch areas such as doorknobs, elevator buttons, hand rails, remote controls, wheelchairs and bathrooms several times throughout the day.

    We will keep you updated as the situation changes and we encourage you to visit the CDC’s and the DOH’s websites for the latest developments on COVID-19 in our community.

    Thank you for your patience, understanding and for following these new guidelines to help us protect those who rely on us for care.

  • March 7, 2020 update

    The health and safety of our residents, patients and our caregivers is our top priority. Effective March 5, 2020, we are restricting unnecessary visits to Providence Marianwood until further notice. In addition, we are screening every person who comes to our facility for potential COVID-19 exposure by asking a series of questions. We’re asking if people have any symptoms of illness, if they’ve been potentially exposed or had known contact with an individual under investigation for or confirmed with COVID-19 infection, and their recent travel history. We are taking every visitor’s temperature. Anyone who answers ‘yes’ to the questions or who is running a temperature won’t be allowed in.

    In addition to following our infection control protocols and procedures, we are vigilant about disinfecting our facility daily. Special emphasis is placed on sanitizing high touch areas in patient/resident rooms, common areas and restrooms. We have also implemented ‘social distancing’ in our facility to minimize excessive person-to-person contact around activities such as special events that might involve large groups.

    We are closely monitoring the evolving COVID-19 situation and will implement further safety precautions as needed to protect our residents, patients their loved ones and our caregivers.