Providence St. Joseph Health builds a powerful telehealth program

With help from $1.9 million in FCC telemedicine funding, it has monitored more than 18,000 patients since March 2020 while driving a Net Promoter Score greater than 70.

Providence St. Joseph Health Consortium, based in Renton, Washington, had a problem: maintaining access for its patients and needing to find creative ways to expand hospital and clinician capacity through virtual means versus traditional brick-and-mortar solutions.

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