Providence Financial Assistance Program

The Providence Financial Assistance Program helps to make our health care services available to everyone in our community needing emergent or medically necessary care. This includes people who do not have health insurance and are unable to pay their hospital bill, as well as patients who do have insurance but are unable to pay the portion of their bill that insurance does not cover. In some cases, eligible patients will not be required to pay for services; in others, they may be asked to make partial payment.

Part of our mission is to provide quality care to all our patients, regardless of their ability to pay. We believe that no one should delay seeking needed medical care because they lack health insurance or are worried about their ability to pay for their care. This is why we have a financial assistance program for eligible patients.

If you have questions, or would like to receive this information by mail, contact us at 800-378-4189.

Financial Counseling

Financial Counseling will work with patients who need help with paying medical bills.

Download the paper form and mail it, and the required documents, to:

PH&S Regional Business Office
P.O. Box 4227
Portland, OR 97208-3395

If you have any questions, call us at:

503-215-7575 or toll-free 855-229-6466
Mon. to Fri., 8 a.m. – 5:30 p.m. PT

We will respond to your request via mail within 14 business days of receiving it along with all required documents.

The financial assistance application is also available in the following translations:


Learn about our financial assistance program, what is covered and how to apply for help paying your medical bill.

Download the Financial Assistance Policy

The financial assistance policy is also available in the following translations:

No person eligible for financial assistance under our financial assistance policies will be charged more for emergency or medically necessary hospital care than the amounts general billed to people with insurance covering such care. Understand how the amounts generally billed are calculated.

Learn More About Amounts Generally Billed

The plain language summary describes the Providence financial assistance policy, other coverage options and where to get help for care received at a Providence hospital.

Download the Plain Language Summary

The plain language summary is also available in the following translations:

Download a list of providers who do and do not participate in financial assistance determination. Choose the hospital where you received or plan to receive care.

NOTE: Providers that do not follow the hospital’s financial assistance policy may have their own financial assistance policies, so please contact the provider directly if you have any questions regarding their policies.