Testimonials

  • Overall Telehealth
    • “We had a patient who started to decline early into our shift. We brought one of the TeleHospitalists to the bedside via the technology and he did an assessment of the patient. He ordered tests, procedures, prescribed medications, called the family, and consulted the surgeon on call. He then did a family meeting with everyone, all from his remote office. Family members were able to make some very difficult decisions because they felt we were there as a team for them. They loved being able to have a physician see their mom and be able to speak to him face to face at midnight.”
      – Nurse Coordinator, Partner Site

    • “Tonight we had a Code Blue event in the ICU which was managed by the remote intensivist in the Tele-ICU. The Tele-ICU system worked perfectly and overall the code went very smooth.”
      – HUC, TeleICU Partner Site

    • “There have been a number of studies that show patients are as satisfied, or more, with teleservices when compared to in-person services. Though everyone is different, the opportunity to bring efficiency and expand reach to communities is extremely valuable.”
      – Stacia Fisher, Senior Clinical Program Manager in TeleBehavioral Health
  • TelePsychiatry
    • “We aspire to be the best in class to care for the whole person in mind, body, and spirit, with no wrong door to receive care.”
      – Dr. Arpan Waghray, Chief Medical Officer, Well Being Trust and System Director for Behavioral Medicine at Swedish Health Services in Seattle

    • “There have been a number of studies that show patients are as satisfied, or more, with teleservices when compared to in-person services. Though everyone is different, the opportunity to bring efficiency and expand reach to communities is extremely valuable.”
      – Stacia Fisher, Senior Clinical Program Manager in TeleBehavioral Health
  • TeleHospitalist
    • Nighttime care for patients and their families
      “We had a patient who started to decline early into our shift. We brought one of the TeleHospitalists to the bedside via the technology and he did an assessment of the patient. He ordered tests, procedures, prescribed medications, called the family, and consulted the surgeon on call. He then did a family meeting with everyone, all from his remote office. Family members were able to make some very difficult decisions because they felt we were there as a team for them. They loved being able to have a physician see their mom and be able to speak to him face to face at midnight."
      – Nurse Coordinator, Partner Site

    • Hospitalists can manage a more complex case load
      “We can handle a lot more now. Previously, you’d have a patient with bad lungs, horrible pneumonia, and they get intubated so I’m shipping them within 24hrs. Now, we can hold onto them for 3-4 days no problem.”
      – Client site M.D.

    • Floor nurses get the support they need
      “When you wake up an on-call doctor in the middle of the night you may get some backlash. But the [tele]hospitalists are great. You know they are there and awake.”
      – Client site MSN, NP

    • ED Physicians able to focus on core case load
      “I remember the first night. There was a post-op surgery case. This guy was really sick. So I ran over to the med/surg. floor. The TeleHospitalist provider who was on did all the stuff I would have done. He was great! I used to go over there all the time. Now I can stay in the ED.”
      – MD, TeleHospitalist Partner Site

    • PCPs get relief from on-call duties
      “The TeleHospitalist program is great! I mean before, it was just stupid for me to come in to do an H&P just to make it quicker and easier for the daytime Hospitalist."
      - MD, TeleHospitalist Partner Site
  • TeleICU
    • Improved Patient Care
      “Tele-Intensivist used TICU camera connection to confer with the RN. The patient is on an IABP. The RN shared her assessment and information with the Tele-Intensivist and moved the IABP screen so the Tele-Intensivist could see the waveforms. They changed the settings from 1:1 to 2:1 to assess timing and augmentation. They discussed patient care and included the family. The Tele-Intensivist was able to visualize [the information] on the balloon pump. This patient does not have a secondary peripheral arterial line so it was also clinically significant that the TeleICU physician could visualize peripheral circulation in order to make any decisions regarding this patient’s hemodynamic status. This is a great example of expediting patient care… providing important clinical information through visualization of the clinical picture.”
      – Nurse Manager, TeleICU Partner Site

    • Support for ICU Nurses
      “I was very concerned about the transition from an intensivist during the day to TeleICU at night, but after using it I am very satisfied. Great docs make it work!”
      – Critical Care RN, TeleICU Partner Site

      “The night staff are really liking the camera connection with the TeleICU. Even early in the program, one nocturnal Clinical Nurse routinely goes room to room around 9pm and rounds together with the Tele-Intensivist. She loves it. Yay!”
      - Nurse Manager, TeleICU Partner Site

    • Smooth Operations
      “Tonight we had a Code Blue event in the ICU which was managed by the remote intensivist in the Tele-ICU. The Tele-ICU system worked perfectly and overall the code went very smooth.”
      - HUC, TeleICU Partner Site

    • “I think the TeleICU program is fantastic and offers a great level of support for helping to manage the patients at night.”
      - Nocturnal Hospitalist, TeleICU Partner Site
  • Behavioral Health Concierge
    • “The provider was incredible. It felt like I was talking to someone I have known for a long time over FaceTime. Being able to do this from the comfort of my own home, with my dog right nearby, and on my own couch was entirely different. I felt calmer, more connected, and at ease. I highly recommend this. What an absolute gem of a program.”

    • “It was very helpful to have such quick access to a professional to talk to. They are helping me get back on track.  This support is already helping me be more productive at work.”

    • “I got the help I needed and more. This service saved me from a very dark place. The program saved my life. I am grateful.”