Clinic Frequently Asked Questions
What specialty care do you provide?
Providence ExpressCare takes care of the common conditions that get you down, on your schedule. No waiting rooms – just book online and choose a time at Providence.org/ExpressCare. We’re here for things like coughs and colds, strains and sprains, rashes, earaches, UTIs, and more. We provide screenings and tests too.
If we can’t take care of you, we’ve got a powerful network of Providence providers we’ll connect you with. Unlike those other same-day clinics, your records don’t fall into a black hole – we’re integrated with Providence primary care, so your primary care physician stays connected with your treatments and history, even at ExpressCare. We’re here for the care you need right now, while keeping you connected with your broader care community.
Do you offer vaccines and travel immunizations?
Vaccines aren’t available in our ExpressCare at Walgreens clinics, but we do in our standalone clinics – flu; tetanus, diphtheria, pertussis (Tdap); and tetanus diphtheria (Td). Visit Providence.org/ExpressCare to find a local standalone ExpressCare near you. Some vaccines are age-restricted – call 888-227-3312 for details.
When will I get my lab results?
Your provider will let you know when to expect your results – it’s usually around 3-5 days. You’ll receive a secure email with the results and if you have MyChart they’ll be available there as well. One of our providers will reach out to discuss the results with you if anything is abnormal.
Do you have X-ray capability?
We don’t have an X-ray capability on site. If your provider confirms you need an X-ray, she or he will make plans for you to get one.
Do you offer tuberculosis (TB) tests?
Only in our standalone ExpressCare clinics, not in our ExpressCare at Walgreens clinics. In our standalone clinics, we can test for tuberculosis (TB) through the purified protein derivative (PPD) skin test. Visit Providence.org/ExpressCare to find a local standalone ExpressCare near you.
Do you provide STD testing?
Yes. We can screen for STDs through urine tests and diagnose symptoms with a genital exam.
Can I come to ExpressCare if all I need is a blood draw?
Our provider will take a look at your condition and let you know if you need any blood work.
Can you refill my narcotic prescription?
We don’t prescribe or refill controlled medications (narcotics pain medications, benzodiazepines, schedule medications, etc.). You’ll need to talk to your primary care provider for those refills.
Do you handle motor vehicle accident, occupational health or worker’s compensation visits?
We do not; please reach out to your primary care provider to handle those exams and forms.
How do I get answers about my medications?
Can you fill out health forms?
It depends! We’re able to fill out forms for sports, school and camp physicals for children up through high school, but can’t complete forms for other types of physicals at this time.
What insurance plans do you accept? What if I don’t have insurance?
We accept a wide range of insurance plans, including but not limited to the following:
- Blue Cross Blue Shield
- Most Medicare Advantage Plans
- Oscar Plan of California
- Providence Health Plans
- United Healthcare*
* Accepted but out of network in Alaska. Please note, we do not accept Medi-Cal at this time.
If you have insurance, ExpressCare uses a tiered pricing model aligned to your plan that ensures affordability for all our patients while still remaining competitive in the local market. Please refer to your insurance plan for your copay information. If you do not have insurance, the out-of-pocket visit cost is $149. Lab tests and additional treatments are priced separately.
Payment is due at the time of your visit. Please note that you are responsible for any outstanding amount not covered by your plan.
Standard visit $149 Copay or coinsurance Sports/
$50 N/A Vaccines/
$30 Copay or coinsurance Procedures‡ $149 + ($40-$90) Copay or coinsurance Screenings and tests ** $149 + ($9-$60) Copay or coinsurance
Full payment due at time of service if we are not billing your insurance.
‡ Procedures include ear wax removal, skin tag removal, etc.
** You may receive an additional charge if tests need to be sent out to a lab.