Providence Provider Resources and Referrals

Direct Messaging is a secure, HIPAA-compliant way to send patient referrals and records electronically instead of by fax. It helps support faster, clearer communication between primary care and specialty providers.

If your organization does not use Epic, send referrals to Providence specialty departments through Direct Messaging when supported by your EHR. Include relevant chart notes in PDF or XML format when available.

• Work with your EHR/EMR vendor or IT team to confirm Direct Messaging is enabled.
• Search for the Providence specialist by name in your EHR provider directory.
• Verify the provider’s name and specialty/department before selecting a Direct address.
• Use a Providence Direct address that ends in @oc.providencedirect.org.

If your EHR does not display Providence Direct addresses or is not synchronized with the National Provider Directory, contact Providence for the latest provider directory extract.

After working with your EHR/EMR vendor or IT team, contact Christy Rickert, MS, RN, senior business analyst, Digital Health Nursing Informatics, at christina.rickert@providence.org to coordinate the exchange of Direct Messaging addresses and schedule connectivity testing.

For physicians who need to transfer an emergency or urgent inpatient to a Providence Oregon hospital, the Oregon Transfer Center provides one-call access to initiate and coordinate acute care transfers.

Call to transfer a patient: 503-216-7768 or 888-777-9599

When to call: Use the Transfer Center for emergency or urgent inpatient transfers that require acute care, including emergent and interventional care needs.

Availability: 24 hours a day, 7 days a week

Response time: Immediate

Providence offers continuing medical education, rotations, residency and fellowship training programs. Residency program details include philosophy, curriculum, clinical training sites, faculty profiles and application procedures.

• Cancer Conferences