Elizabeth A. Hartley-Keith, ARNP Providence Medical Group

Languages: English
Board Certifications
  • Pediatric Nursing Certification Board, Nurse Practitioner
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.3 out of 5 (42 Ratings, 10 Comments)


50

11/26/2017
my experience with this provider has been overlall fine. my only complaint would b me when I called in to make an appointment for a concerning rash, the receptionist didn't seem eager to help get me seen, and said we would have to take my son to urgent care since it was nearing the weekend. it wasn't until I specifically asked if there was an appointment available, was she able to accommodate.
50

11/23/2017
Front office had poor communication, wanted to be seen for 45 minutes & it wasn't with our daughter's primary care dr.
20

11/01/2017
she did not review any of my daughters stats nor ask any questions regarding her development. I don't think she read the wellness survey I filled out either. she did not seem up to date on current treatment options for my daughters eczema. she also referred me to the nurse when I had a question about the immunizations my daughter was getting. this was after waiting an hour to see her. I will never see this provider again. total waste of my time.
100

09/21/2017
Dr. Hartley-Keith is an amazing doctor, there's not one thing about her that I would complain about.
70

09/07/2017
Ear infection concerns were brushed aside.
90

05/23/2017
I had both of my kids with me and my littlest wanted to have some of the Dr's attention too. The Dr did great with both of my kids. Made for an easy appointment.
50

04/20/2017
was given a question aire and felt that some of the questions were never addressed, which bothered me (as a parent) greatly.
90

02/22/2017
The docyors are great, the receptionists need customer service training.
100

02/07/2017
We had a great first time visit to the office. they got us in quickly and seemed like they cared. thank you
100

01/05/2017
I've seen Liz as a child so it only makes sense my children see her too! Absolutely love her like family!
 
Providence Pediatric Associates
1919 South Grand Boulevard
Spokane, WA 99203
509-455-8462
Providence Pediatric Associates - Northpointe
9911 North Nevada Street Suite 200
Spokane, WA 99218
509-626-9421