Virtual Visits: Convenient and Safe

A convenient, simple way to see a health care provider without going to a doctor’s office. Our virtual visit services include online video and phone appointments.

Schedule an appointment with your primary care physician, a specialist or for immediate, non-emergency, conditions you can visit with any provider within minutes.
For emergencies please call 911.

ExpressCare Virtual

A virtual visit with any provider for minor immediate health concerns.

Start Your Visit Now

Available 8 a.m.-8 p.m. (Pacific Time)

Benefits

  • Meet with a provider to treat and diagnose minor medical concerns from your smartphone, tablet or computer. View conditions treated.
  • Live, secure video with one of our board-certified providers
  • Follow-up care plans through secure email or MyChart
  • Extended hours, 7 days a week
  • $49 or less per visit – many insurance plans accepted but not required

Prepare for your visit
  • Have a stable secure internet connection
  • Use a desktop computer with a camera and mic
  • Provide patient information, insurance or self-pay and reason for visit. Get started.
  • Enter virtual waiting room and have your visit within minutes
  • Have your ID and insurance card ready
  • Grab a thermometer and flashlight in case your provider asks for assistance
  • Have more questions? See our FAQs.

Telehealth Visits

A scheduled virtual visit with your primary doctor or specialty provider.

Schedule With Your Doctor



Benefits

  • Meet with your primary care provider or specialist via secure Zoom technology on your smartphone, tablet or computer
  • Schedule appointments online or call your provider's office. (scheduling varies by provider)
  • Phone appointments available
  • Follow-up care plans through MyChart
  • Same cost as your standard office visit co-pay 

Prepare for your visit
  • Search our directory to book a virtual visit online or call the provider’s office. You can also schedule via MyChart.
  • Have a stable secure internet connection
  • Use a desktop computer with camera and mic
  • Upon scheduling:
    • Receive a Zoom appointment link in MyChart, then talk with your provider on video via the link. (Phone visits available)
    • Heritage medical groups patients: A caregiver from the doctor's office will call you 15-20 min. before your appointment to provide a unique meeting ID. Learn more.
  • Before your visit, test your Zoom technology
  • Learn more and download instructions

Need to see a doctor in person?

See a health care provider today at a convenient neighborhood urgent care or ExpressCare clinic, now open with extended hours, 7 days a week.
Find a Clinic

Download the Providence Health Connect App

Find and schedule appointments, view health records, message your doctor, and more.

  • Schedule and manage appointments
  • Connect with your doctor
  • Sync with Mychart
  • Email your care team
  • Request prescription refills
  • Reference and share health records securely
  • View lab results
  • eCheckin
  • Pay a bill

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