Virtual Visits: Convenient and Safe
A convenient, simple way to see a health care provider without going to a doctor’s office. Our virtual visit services include online video and phone appointments.
Schedule an appointment with your primary care physician, a specialist or for immediate, non-emergency, conditions you can visit with any provider within minutes.
For emergencies please call 911.
ExpressCare Virtual
A virtual visit with any provider for minor immediate health concerns.
Available 8 a.m.-8 p.m. (Pacific Time)Benefits
- Meet with a provider to treat and diagnose minor medical concerns from your smartphone, tablet or computer. View conditions treated.
- Live, secure video with one of our board-certified providers
- Follow-up care plans through secure email or MyChart
- Extended hours, 7 days a week
- $49 or less per visit – many insurance plans accepted but not required
Prepare for your visit
- Have a stable secure internet connection
- Use a desktop computer with a camera and mic
- Provide patient information, insurance or self-pay and reason for visit. Get started.
- Enter virtual waiting room and have your visit within minutes
- Have your ID and insurance card ready
- Grab a thermometer and flashlight in case your provider asks for assistance
- Have more questions? See our FAQs.
Telehealth Visits
A scheduled virtual visit with your primary doctor or specialty provider.
Benefits
- Meet with your primary care provider or specialist via secure Zoom technology on your smartphone, tablet or computer
- Schedule appointments online or call your provider's office. (scheduling varies by provider)
- Phone appointments available
- Follow-up care plans through MyChart
- Same cost as your standard office visit co-pay
Prepare for your visit
- Search our directory to book a virtual visit online or call the provider’s office. You can also schedule via MyChart.
- Have a stable secure internet connection
- Use a desktop computer with camera and mic
- Upon scheduling:
- Receive a Zoom appointment link in MyChart, then talk with your provider on video via the link. (Phone visits available)
- Heritage medical groups patients: A caregiver from the doctor's office will call you 15-20 min. before your appointment to provide a unique meeting ID. Learn more.
- Before your visit, test your Zoom technology
- Learn more and download instructions
Need to see a doctor in person?
See a health care provider today at a convenient neighborhood urgent care or ExpressCare clinic, now open with extended hours, 7 days a week.
Find a Clinic
Download the Providence Health Connect App
Find and schedule appointments, view health records, message your doctor, and more.
- Schedule and manage appointments
- Connect with your doctor
- Sync with Mychart
- Email your care team
- Request prescription refills
- Reference and share health records securely
- View lab results
- eCheckin
- Pay a bill
