Derek E. Sucharda, PA-C Providence Medical Group

Languages: English
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.6 out of 5 (87 Ratings, 23 Comments)


30

12/27/2017
He very much seemed to be ina hurry. i felt he was borderline argumentative. this will be my 8th spine sugery and tried to explain new symptoms and he just kept telling me it wasnt related to my back and kept trying to leave. i had a very bad experience with my last back surgery in boise and wanted to make sure this experience would be better. Im not so sure now. [...]
100

12/13/2017
My experience with all of the providers at Providence has been exceptional. Added to my whole feeling of well being. Amazing care.
90

11/20/2017
very encouraging PA. gave great analogy for follow up care. PA didn't like PT at this point. I don't agree. I believe minimal PT will avoid nerve scaring
70

10/30/2017
The quantity of patients going through this office make for long wait times to even get an appointment. It is very difficult on the patient when a procedure needs done to have to wait for 9 months. [...]
100

10/18/2017
This provider was very kind and sensitive to all my questions.
100

10/12/2017
I'm always satisfied when I leave after seeing Derrick or Dr. [...]. I trust them100%.
100

10/10/2017
excellent, above and beyond the care. would highly recommend
100

09/21/2017
Very satisfied with all care provided.
100

06/28/2017
A+
20

06/21/2017
Scheduling and arranging appointments was time consuming and borderline difficult. The consult with the surgeon was good as excepted however, the provider canceled my scheduled surgery without my full consent and without a complete understanding of circumstances that where present at the time. Zero interventions were given or recommended as a result of my injury. Additionally, a follow up plan was not established or event mentioned. I was also told that I would receive a phone call after the PA consulted with the specialist, I never received that call. Multiple phone calls were made in an attempt to reach the PA or nurse to get some guidance and questions answered. I did finely recieve a phone call from the RN after the front desk receptionist was negligent to answer any of my questions. With that, the RN provided very little constructive information and was very vague on why my surgery was cancelled as well as what I should expect next. In fact, I was simply told to only call if my symptoms came back. In Conclusion, I felt abandoned with no solution and or direction.
100

05/22/2017
this was my 4th surgery at providence and even though we travel over an hour and a half to get there I will continue to find my services at Providence and Walla Walla, excellent staff excellent positions [...]
80

05/05/2017
took 3 times of transmitting referal and hand delivering it once before appointment could be made. once at appointment the past didn't know why I was referred, until I told him. however he had spotted another issue I had.
100

05/02/2017
very happy with my care and anxious for my upcoming back surgery.
90

04/26/2017
All of my office visits have been nothing but AWESOME!
100

03/15/2017
tge office and drs go above and beyond
100

03/01/2017
Good.
100

02/13/2017
The Neo Surgical Office, Sysff, any Team were awesome. [...] They care, they understand and I can walk.AGAIN!
100

02/11/2017
I had very good care - The waiting time to get to see a Dr. is terrible - I finally got an appointment because someone cancelled!
100

02/11/2017
I love Dr. but the office has something to be desired.. the office ladies( secretary and receptionists had left before my appointment was even done.felt very unimportant..
90

02/08/2017
my care overall was very good
100

02/07/2017
I felt like Derek gave me all of the time I required to get all my questions answered. Also he followed up and sent me a pamphlet that I forgot to ask for at the end of my visit. He sent it without me even having to call and ask for it - - I thought that was above and beyond.
100

12/21/2016
I have been very impressed with the way I have been treated by everyone in this office.
0

11/30/2016
All bad. Still having pain down left hip and back thigh & calf.
 
Providence Neurosurgery
301 West Poplar Street Suite 50
Walla Walla, WA 99362
509-897-5156
Affiliated Facilities
Providence St. Mary Medical Center