Summer R. Lam, MD Providence Medical Group

Primary care physician
Languages: English
Specialties:
Accepting New Patients
Professional Statement
In her practice, Dr. Summer Lam emphasizes preventive medicine and good communication in order to involve patients in their medical care. She believes that physicians are there to provide patients with the knowledge and support necessary to make sound decisions regarding their health. "The profession is both intellectually and emotionally satisfying," Dr. Lam says of medicine. "It is one of the few professions that allow for long-term relationships." After earning her medical degree from the John A. Burns School of Medicine at the University of Hawaii at Manoa in Honolulu, Dr. Lam completed her internal medicine internship and residency at Providence St. Vincent Medical Center in Portland. Dr. Lam was born and raised in Honolulu. She is an avid supporter of the arts who enjoys playing the piano, cooking, and spending time with her husband and son.
Education
Institution
Type
Year
University of Hawaii at Monoa John A. Burns School of Medicine
Medical School
2005
Providence St Vincent Medical Center
Residency
2008
Board Certifications
  • American Board of Internal Medicine, Internal Medicine
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (229 Ratings, 79 Comments)


100

12/26/2017
She is always the best providers ever just takes a long long time to get an appointment
70

12/25/2017
My Care Provider is trying her best I think to do the very best. She apologized for all the days sick I had to endure and not being seen by her personally. I had others issues discussed and referrals were made.
80

12/25/2017
I received a message from Providence telling me it was time to make an appointment for my "annual [...] wellness visit". I made the appointment, but when I arrived, I was told that my appointment was for a "medications review" with Dr Lam. Realizing that someone had made a mistake, and since I hadn't been in for a health review for a couple of years, Dr Lam took the occasion to review with my my health status and order a routine blood panel.
100

12/21/2017
Dr. Lam is just exceptional. I usually have several health issues to deal with during a visit. She patiently and compassionately listens and then acts to resolve them. It is such a relief to have a Primary Care Physician who is so knowledgeable and proactive. For the first time I can just relax and be the patient.
100

12/20/2017
Dr. Lam is supportive and collaborative with me. She provides medical instructions and in my case, newly researched medical information that is invaluable. Dr. Lam does not seem rushed and has time for thorough conversation about my health and health concerns.
100

12/10/2017
Dr Lam is always a very caring person and is a very good listener..
100

11/27/2017
I really like and appreciate the medical care I receive from Dr. Summer Lam. I feel she has my best interest in being healthy in mind. I would gladly send my family and friends to her. Her office staff are alway friendly when I pass by or when they help me.
100

11/23/2017
Dr Lam is a very competent and professional physician who is thorough and inquisitive.
100

10/30/2017
I am so happy I found my Dr and think the hospital and all that take care of me are the greatest
100

10/16/2017
[...] I got all my results and questions answered through my charts. I love my charts!
100

10/02/2017
I never had a better primary doc as Dr. Summer Lam
80

09/23/2017
I'm 62 and she suggested I might have an STD. Very weird!
100

09/20/2017
Dr. Summer Lam is the best.
100

09/14/2017
i feel. fortunate to have summer lam ad my provider she is very knowledgeable. professional. and compassionate with outstanding communication skills.
100

09/11/2017
Susan is very good at explaining anything I ask about.
100

08/30/2017
Dr. Lam is compassionate, she has a great sense of humor which I personally love!
100

08/24/2017
very pleasant and attentive
100

08/23/2017
Dr Summer Lam is THE BEST! I have never had a doctor/medical professional that I have trusted more. She listens attentively and answers any questions completely.
100

08/21/2017
Dr. Lam is an excellent Doctor
100

08/16/2017
Dr Lam is the best doctor I've ever had. She listens and addresses all my questions. She is wonderful on explaining everything fully. She gives me details of my health.
100

08/10/2017
excellent care with Dr. Lam
100

08/09/2017
Dr. Lam is amazing in her desire & ability to meet the needs of her patients.
100

08/02/2017
Dr. Lam is the best doctor I've ever seen. she cares, listens to your needs, and provides excellent feedback. She works with you and listens to you to provide the best care plan possible.
100

07/26/2017
I like her very much.
100

07/26/2017
being somewhat unfamiliar and uncomfortable with medical care, she made me feel remarkably comfortable and at ease. I felt she was empathic and competent
100

07/19/2017
Dr. Lam was wonderful!! My visit was to determine whether to switch pcp's and I will definitely be choosing Dr. Lam.
100

07/05/2017
Dr. Lam always listens, is to the point, and always cheerful
100

06/29/2017
Dr. Summer Lam is the care provider that I wish thai I would have had my whole life. She is the best!
90

06/21/2017
EXTREMELY difficult to get to see my PCP in a timely manner. Usually need to wait weeks or even months if I want to see Dr. Lam rather than a member of her "team". I have NOT had good experiences with some of her team members including misdiagnosed twice.
100

06/15/2017
She listens to my concerns and addresses them or refers me to a specialist.
90

06/12/2017
Dr. Lam is great, but I made an appt to see her in Feb., and brought my records from home thinking we could go over a number of test results. When I arrived for the appt they said I was to see the PA for a [...] Wellness check - this was really a waste of my time, and I felt I should have been told about this up front so that I could have made an appt to actually see Dr Lam too. I tried to get another appt, but she was booked way out so I had to see NP [...]. When I went in for appt., they said I had wrong day, but I know I put down date & time when I made appt. When I did see her she ordered a radiology test...when I showed up for that, the technician said it was not the right test for my concern and that [...] wouldn't pay...so I didn't have it. I live in McMinnville, so every appt at Providence takes a good chunk out of my day.
100

06/08/2017
Dr. Lam is a fantastic Internist/Primary Care Provider. She is very analytic, has an amazing breadth and depth of medical knowledge, is an excellent communicator, and a caring doctor. I have an autoimmune disease and she is understands how that effects my overall health care needs. She patiently addresses every health issue with rigor and compassion until we both feel comfortable with the outcome. The referrals she has made have been to high quality specialists. For the first time in my adult life I do not feel like I have to be the driving force in my medical care.
100

06/07/2017
Dr. Lam is. very thorough, friendly, respectful, informed and willing to listen to my concerns.
100

06/06/2017
she is very good.
90

06/06/2017
She seems to be running late a lot f the time. I think She has too any patients.
100

06/05/2017
The entire team, from Dr. Lam on down are very professional, courteous, and kind. This is amongst the finest medical care I have ever received and I recommend Providence to everyone in my life.
100

05/30/2017
Very understanding to my needs. She took her time and did not rush me out.
60

05/29/2017
Very much "by the book" but some conditions don't follow the book.
90

05/24/2017
wait time has increased. it's hard to see your provider in a timely manner..same week or next week.
100

05/24/2017
Dr. Lam is terrific. I couldn't imagine a nicer, more helpful doctor.
100

05/19/2017
I believe Dr. Larn is an excellent doctor.
90

05/16/2017
My former dr. left, I had to wait too long to get an appt. Also, I very much dislike the phone system. On hold for a terrible long time. Would not recommend as readily for those 2 things.
90

05/13/2017
love Dr Lam. some of the front desk staff could use some training in professionalism on how not to freak out and tell a patient that has been waiting months on end to see her primary care doctor, that she couldn't see her. all patients should receive a notice or letter when you start seeing a new doctor a year ago that she doesn't do some types of insurance. [...]
100

05/11/2017
very congenial, easy to talk with
80

05/10/2017
The computer consumes a lot of space.
100

05/07/2017
the best care ever
100

05/04/2017
ALWAYS HAVE GOOD EXPERIENCE WITH DR.LAM. ASIDE FROM DR. [...]- SHE IS THE BEST HEALTH CARE PROVIDER I HAVE. RECOMMENDED DR. LAM TO ONE OF THE PATIENT WHILE I WAS WAITING IN RECEPTION AREA WHO IS LOOKING FOR HEALTH CARE PROVIDER,
90

05/03/2017
I continued taking my needs and concerns to Dr. Lam because I have found her to be caring and very willing to be understanding. Dr. Lam
100

04/26/2017
Always takes plenty of time with me and is very informative.
100

04/24/2017
I can't talk because of [...], but Dr. Lam & her staff really go the extra mile to help me!
90

04/24/2017
Only complaint, too hard to get in to see her in a timely manner.
90

04/23/2017
She is willing to listen and discuss with me until I am satisfied with our conversation.
100

04/19/2017
I have now seen Dr. Lam two times (in 6 months for regular appointment). I am not scheduled again, now for 12 months. I have already recommended her to multiple people [...]
100

04/17/2017
This was my first visit with Dr Lam. I am very pleased and look forward to having her as my doctor.
100

04/04/2017
My care team is very caring and perceptive of my needs
100

03/20/2017
[...] we have used the My Chart Message feature on occasion in the last 3 months, with good results.
100

03/17/2017
I am a new patient. It took 3 months to get in to see Summer Lam but so worth it. I felt we connected, she was so sensitive to my needs, was focused even and covered all my concerns. I feel assured I will get the best care possible.
100

03/16/2017
love Dr Lam very attentive and in tune with your needs.
90

03/15/2017
I really like Dr. Lam - She made me feel taken care of an heard. I will be bringing my 17 year old daughter to her.
100

03/15/2017
always leave her office feeling refreshed!
90

03/05/2017
Very satisfied with Dr. Lam's care.
90

03/02/2017
1st visit [...] initial impression very good
100

02/21/2017
Dr. Lam is the first doctor I have ever felt completely comfortable with. she listens to my concerns and works with me. Best doctor ever!
100

02/17/2017
This was my first visit with Dr. Lam. A delightful experience. [...]
100

02/15/2017
Dr. Lam is a caring, attentive physician.
100

02/08/2017
If I had to look for a negative, it would be that appointments are not always on time. However, that may be because of one of the positives, which is that this provider spends as much time as is needed with patients, and never rushes through an appointment. I consider a sometimes late appointment as a small price to pay for that.
100

02/07/2017
Dr. Lam is good.
90

02/07/2017
I love Dr Lam I drive12one and half because I like this Dr so much.I am saddened that Ihave to find Dr t in Lebanon or.
100

01/29/2017
This visit was a "Get to know" my new PCP. Dr. Lam was outstanding. I was most assured after taking to her, that she has my best interests in mind, and that she's really good at her profession. I'm very pleased with what I've experienced thus far.
20

01/25/2017
Waiting room & examination room wait time over 45 min. Also wanted to inquire on an existing condition and was cut off.... told me next visit.
100

01/19/2017
Dr. Lam is always very attentive and helpful. My wife and I trust her expertise and judgment. Anyone would find this woman to be a fine doctor with great empathy for her patients.
100

01/12/2017
Dr. Lam is one of the best doctor I have ever had
100

01/11/2017
Dr. Lam is an excellent physician that listens carefully and follows up regarding issues. I would highly recommend her to anyone.
90

01/04/2017
I was suppose to get a prescription to take to the pharmacy, but didn't so I thought they had called it in, but they didn't. Went to pick it up pharmacy received a fax saying I was bringing it in, but not the prescription. I showed them all of the papers I received from the Dr., no prescription. The pharmacy called to have it resent, but the office said they had gave it to me. Pharmacy called me to tell me this and suggested I go back in to the office, which I did. when I got there the receptionist called back to I guess the nurse, and was told that they had sent the prescript in. I told the receptionist the whole story and she told me ,no they sent it in. I asked if they could please send it again and they finally said yes they would. when I got to the pharmacy a half hour later I was told that they had just received it 2 minutes ago. it was a big hassle on my part. I couldn't wait the extra 30 wait because of feeling so sick that I didn't get the meds till the following day.
100

01/04/2017
I called many, many times they still put me out for a month 3x. Then I scheduled around work. Receptionist changed it to 11:00 a.m. After taking 3 mths. to get in I ended up losing a day of work. Not happy with schedulers.
90

01/03/2017
hard to get an appointment
90

12/05/2016
it took 4 all portents to get in. they kep.calling me to reschedule. it was a real inconvenience for me, I had to take time off and miss work. you should have paid me a copay. I am a returning patient back into the Providence system. I'm very concerned with this. I have had sooooo many issues in the past. my issues are not with staff, but with Administration. The left doesn't know what the right is doing. I'm scared and reunctant in returning.
90

11/26/2016
Very good.
100

11/21/2016
The best!
 
Providence Medical Group-Newberg Multi-Specialty Clinic
1003 Providence Drive Suite 110
Newberg, OR 97132
503-537-5959
Affiliated Facilities
Providence St. Vincent Medical Center
Providence Newberg Medical Center