Behavioral Health Concierge

Providence offers a unique telebehavioral health consultation service. This is a free, compassionate and confidential program. Patients are able to access licensed behavioral health professionals from anywhere, with appointments available from 7 a.m. to 8 p.m. Pacific time daily. This virtual service provides same-day or next-day access to counseling and care navigation.

This program is currently available to Providence caregivers and their household members as well as Providence Health Plan members

For Providence Caregivers

For Providence (Providence, Swedish, Kadlec, PacMed, Covenant) caregivers and their household members in AK, CA, ID, MT, NM OR, WA and TX.

Providence uses the Trusana platform to deliver Behavioral Health Concierge (BHC) services to our caregivers. You can book appointments online with your BHC care team, participate in virtual visits, access your personalized plan of care and track your progress.

For Providence Health Plan Members

For Providence Health Plan (PHP) members located in CA, OR, ID, MT, WA and TX. Watch a video or view our FAQs to learn more.

Call 877-744-WELL (877-744-9355) to schedule an appointment.

Others can find help here

If you, or someone you are with, is at imminent risk of self-harm please call 911 or go to the closest emergency department.

Signs that you may need help:

  • Constant worry
  • Insomnia
  • Withdrawal
  • Behavior problems in child or teen
  • Chronic fatigue
  • Hopelessness
  • Thoughts of wanting to die
  • Increased drug or alcohol use
  • You looked for help and gave up

Issues we can address:

  • Stress and anxiety
  • Depression
  • Grief and loss
  • Child and parenting issues
  • Burnout
  • Crisis support
  • Addiction
  • Navigating the mental health system
  • And many other challenges

Providence Behavioral Health Concierge is a premier virtual counseling service. We respect the inherent dignity and worth of every individual. You will be heard, seen, nurtured, and cared for by us. We are highly skilled, culturally humble, compassionate practitioners committed to connecting in a mutually supportive environment that is accessible, respectful, and confidential. We strive to respond to your needs at a convenient time for you. We offer hope, tools and skills for improving wellbeing.

Video Resources

  • Self-Compassion with Cathlyn Fraguela Rios
  • Navigating the Mental Health System

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