Log into MyChart from your mobile device app, or on your computer.
- Tap Messages if you’re on a mobile device, or Messaging from your computer.
- In your Inbox you’ll see a message from your provider for a telehealth visit.
- Click on the Zoom link three to five minutes before your scheduled appointment time and you’ll be taken to a virtual waiting room.
- You’re there! Now all you need to do is relax and wait for your provider to join you. (In Zoom they’re referred to as the “host.”)
When your provider joins you in your telehealth visit, you’ll be admitted to the visit, and prompted to join by computer audio. You may also be prompted to allow access to your mic and camera.
Note: If you don’t allow the video component, you can still join your provider by clicking Join Audio in the lower left-hand corner of the screen.