Facey Medical Group - Burbank
Special priority lab hours for senior patients: 8 - 10 a.m.
Facey Medical Group - Burbank
Special priority lab hours for senior patients: 8 - 10 a.m.
Primary care is the foundation of good health. The primary care providers (PCPs) at Facey Medical Group are committed to providing personalized care by focusing not simply on treatment but on prevention, health education and the well-being of the whole family. It’s a relationship that goes beyond prescriptions and covers many health issues important to us all. Your PCP is your resource for all health care decisions because they know you best.
A PCP can specialize in family medicine, internal medicine or pediatrics. A family medicine doctor provides continuing, comprehensive health care for your entire family, from newborns to grandparents. Internal medicine specialists focus on adult medicine and specialize in the prevention and treatment of adult illness, including: diabetes, hypertension, cholesterol problems, arthritis and acute problems such as bronchitis and pneumonia. Pediatricians focus on the health needs of children and adolescents, guiding them as they grow.
Treatments and services
- Comprehensive annual physicals
- Sports physicals
- Preventive and wellness care
- Chronic disease monitoring
- Pediatric care (family medicine providers only)
- Care of routine medical conditions
- Women’s health concerns
- Men’s health concerns
- Management of allergy, asthma, and skin conditions
- Treatment of acute illness and injuries
- Tobacco cessation
Choosing a primary care provider
If you are a member of an HMO insurance plan, you’re required to choose a PCP. It might be helpful for you to think of a PCP as the conductor of a large orchestra: There are many parts needed to create harmony and they bring those parts together. Your PCP manages and coordinates all of your health care needs. It is their job to make responsible, educated decisions about your treatment options. Your PCP may call upon other services and specialists to support your medical needs if they cannot provide such services to you themselves. We call this managed care because while your PCP may not provide all of the services to you, they are the ones making sure that you receive the care that you need.
You may find it helpful to prepare a list of questions or concerns for your first visit with your PCP. It’s a good idea to include a list of medications and supplements that you are currently taking. Some people find it’s easier to bring in all of their medications and supplements in their original bottles. If the doctor’s office has sent you any paperwork, please complete it and bring it to your appointment.
As a patient of Facey Medical Group, you are free to select any of our family medicine, internal medicine or pediatric specialists as your PCP. You will probably want to choose a doctor at the Facey location which is most convenient for you and your family. If you need help with picking your PCP, you can browse our physician directory online or call your preferred office to learn which doctors are currently accepting new patients.
Important information about preventive care visits
Many patients have questions about the difference between a “health maintenance,” "wellness exam” or “preventive care” appointment and a routine office visit. While routine office visits usually have a co-payment or share of cost, the Affordable Care Act requires insurance companies to cover preventive care services 100%. It is important to know that health maintenance and preventive care exams are completely covered by your health insurance as long as only preventive health topics are discussed and only recommended screening tests are performed.
This exam is prevention focused, not problem focused. Do not save up all of your health concerns for your routine preventive exam. If you have a current chronic condition, you may need other diagnostic visits & services during the year. If you bring up health problems (like a skin rash) during a routine preventive exam that your care team needs to address, understand that you may have a charge related to the treatment of that problem. In most cases, your office visit will no longer be considered preventive care by your health insurance and we will bill the appointment as a routine office visit.Examples of preventive care services
These services may be performed during a preventive care appointment, depending on your age.
What's not covered
- Complete physical exam and review of body systems
- Review of medications and medical history
- Obesity, depression, tobacco and alcohol counseling
- Cholesterol, blood pressure and blood glucose tests
- Vision and hearing screenings
- Prostate and colorectal cancer tests
- Sexually transmitted disease tests
- Pelvic exams, pap tests, mammograms
This list is not all-inclusive.
- Chronic conditions that need to be addressed such as high blood pressure, diabetes, skin rash, and headaches
- New problems or concerns
- Travel vaccinations
- Non-routine lab tests (vitamin D, B12, liver panels, etc.)
- Additional testing and follow-up procedures if abnormalities are found during preventive screenings
- If you have questions about why you received a bill from Facey after your health maintenance or preventive care exam, please call us at 844-888-3593 for assistance. While we cannot promise that any charges will be reversed, we can research the bill and help you understand why you were charged for the visit.
We look forward to developing a long term and rewarding relationship with your family.
Kids don’t get sick according to a set schedule and we know that parents' schedules can be pretty challenging as well. That’s why in addition to Facey Immediate Care, most offices offer extended in-person and telehealth appointment hours on select days.
If you need after-hours care, please call your preferred Facey office and explain the medical condition to help determine if you should schedule an appointment or go directly to urgent/immediate care. Patients can schedule an after-hours appointment at any available location, though the pediatrician seeing patients may not be your child's regular doctor. To ensure the best care possible, you should always try to see your child’s regular pediatrician for chronic and routine health problems.
As a reminder, you should always call 911 for life-threatening illnesses.
We believe you can prevent, reverse and control some chronic conditions, resulting in optimum health and well-being. Whether you have diabetes, heart disease, high blood pressure, high cholesterol, metabolic syndrome, allergies, immune system disorders or other health, dietary or weight problems, our goal is to provide you with all the help you need to successfully manage your weight or medical condition in an outpatient setting.
Our nutrition and diabetes team includes experienced, skilled registered dietitians and certified diabetes educators who will provide an individualized program to meet your needs and to successfully reach your nutrition goal.
We provide bilingual educators for Spanish, Armenian, Farsi and Russian-speaking patients.
Ask your physician about receiving a referral for nutrition or diabetes education counseling or call us at 866-837-5779 for more information.
Dermatology is a medical specialty that focuses on the care of skin, scalp, hair and nails. Aspects of treatment can range from guidance on how to keep normal skin healthy and cosmetics services to deal with unwanted lines and wrinkles, to diagnosis and medical procedures for skin diseases.
Common skin disorders include:
- Cold sores
- Fungal infections
- Skin cancer
Rheumatology focuses on the diagnosis and treatment of rheumatism, arthritis, and other disorders and diseases of the joints, muscles, and ligaments.
These musculoskeletal issues are typically autoimmune conditions, which occur when the immune system mistakenly causes inflammation to different parts of the body. Symptoms include joint pain, swelling and redness, and loss of motion in affected joints.
Treatment may include medication and joint or tendon injections, physical therapy, diet changes and rest. Your rheumatologist will work with you to come up with a treatment plan that suits your needs.
Common disorders include:
- Rheumatoid arthritis (RA)
- Infectious arthritis
- Juvenile idiopathic arthritis
- Polymyalgia rheumatica
- Ankylosing spondylitis (AS) and psoriatic arthritis (PsA)
- Sjogren’s syndrome
The orthopedic and sports medicine physicians at Facey Medical Group are trained to diagnose and treat a variety of sports injuries and conditions. In fact, many of them worked with professional athletes and sports teams before they joined Team Facey!
We know your priority is getting back in your game as quickly as possible. We'll tailor a treatment plan especially for you – to help you recover quickly and get back to the active lifestyle you enjoy.
- Broken bones
- Torn ligaments
- Joint pain
- Back pain and spine injuries
- Hand, wrist, foot and ankle injuries
- Total joint pain
- Reconstruction and general orthopedics
Having lab work done can be intimidating – the test results affect many health care decisions. At Facey, we do everything we can to make your experience as comfortable and efficient as possible, regardless of whether you’re providing a blood sample, urine specimen or both.
Facey Medical Group works with Quest Diagnostics for most routine lab tests. For your convenience, we perform our own lab test services onsite at Facey Immediate Care centers in Mission Hills and Valencia.
Our quality and reliability result not only from our investments in state-of-the-art equipment, but also from the investments we make in our people. With experienced protocols, the latest technology and skilled medical staff, you can trust us to quickly and accurately deliver the results you need.