We’re upgrading our electronic health records May 15, 2021

Thanks for your patience during this transition.  We are upgrading to better serve you.  While we adjust to our new system, you may experience the following:

  • Limited availability of appointments
  • Your appointment may take longer
  • You may need to sign documents again

While there may be some temporary inconvenience during the transition, we’re excited about the improvements and benefits you’ll enjoy, and we think you will be too.

Introducing MyChart, your new patient portal

MyChart makes it easy to get care and manage your health including checking in for your next appointment.

Sign up now

More MyChart benefits coming May 15, 2021

At any time, on any device you can:

  • Message your care team
  • Manage appointments
  • View test results the same time as your physician
  • Renew prescriptions
  • Pay bills

Beginning June 14, 2021, you will be able to schedule appointments online.

Frequently Asked Questions

  • When can I start using all of MyChart’s features?

    You can check in online for your next appointment up to four days before your visit. Other features will become available on May 15, 2021 including: appointment management, messaging, test and lab results, prescription information, billing, and more. And on June 14, 2021 you will also be able to schedule appointments.

  • What information from FollowMyHealth will be in MyChart?

    Most of your medical history with Providence will transfer to MyChart. Please note some information may not be fully available in your account until the end of the year.

  • Why are you making these changes?

    These upgrades are part of our commitment to better serve you. Our new system will make it easier to access your medical records including having all your medical history in one place within our family of organizations such as Providence hospitals, medical group offices, urgent cares, and more. This will ensure that your health care team has access to all your recent medical history and conditions and have a more complete picture of your health.

  • Can I still check in online before my appointment?

    With MyChart, you’ll be able to use our new online check-in up to four days prior to your appointment, when convenient for you. To get check-in reminders, sign up for MyChart and review your profile and contact info.

  • What else does this mean for me?

    During this transition, availability of an appointment with your provider may be temporarily limited or take longer while we adjust to our new system. While there may be some temporary inconvenience during the transition, we’re very excited about the new benefits you’ll be able to enjoy.

  • How will this affect my care?

    You’ll continue to get world-class care at all our locations.  This upgrade means your records will be in one place for all Providence providers to view.

  • Where do I pay my bill?

    You’ll be able to view and pay bills for care received on or after May 15, 2021 in MyChart. To pay bills for care received prior to May 15, 2021, please follow the instructions on your bill.