Contact Us
Kadlec Regional Medical Center
888 Swift Blvd.
Richland, WA 99352
509-946-4611
Map & Directions
Parking information
Hours of operation
Main/Vineyard Pavilion: 5:30 a.m. - 8 p.m.
Orchard Pavilion: 6 a.m. - 7 p.m., excluding holidays
Mountain Pavilion North: 6 a.m. - 5 p.m. weekdays, excluding holidays
Emergency Department: 24 hours/day
If you are experiencing a medical emergency, call 911 or go to your local emergency room.
Search locations to reach a specific department, clinic or facility.
- Kadlec Main Directory: 509-946-4611
- TDD for Hearing Impaired: 509-943-0070
- Administration: 509-942-2186
- Chaplain: 509-942-2722 | tricitieschaplaincy.org
- Employee Health: 509-946-4611, Ext. 136-4551
- Foundation: 509-942-2661
- Gift Shop: 509-946-4611, Ext. 136-4281
- Healthy Ages: 509-942-2700
- Home Health: 509-946-7725
- Media questions/concerns: 509-942-2814 | Send email
- Medical Records: 509-942-2017
- MRI Scheduling: 509-942-2655
- Outpatient Procedures: 509-942-2677
- Pre Op Clinic: 509-942-2788
- Patient Financial Services: 855-367-1343
- Patient Registration: 509-942-2635
- Patient Support Services: 509-942-2739
- Security/non-emergency: 509-946-4611, Ext. 136-4710
- Social Work Services: 509-942-2636
- Volunteer Coordinator: 509-942-2949
To express a care concern, please contact a Patient Advocacy team member or call our direct line at 509-942-2171.
To report a patient safety concern about a health care organization:
E-mail patientsafetyreport@jointcommission.org
Phone 800-994-6610
Fax 630-792-5636
Mail to Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181
A complaint to the DOH must be in writing:
Online, via the OCR Complaint Portal
Email HSQAComplaintIntake@doh.wa.gov
Mail to Department of Health
Health Systems Quality Assurance (HSQA)
Complaint Intake
P.O. Box 47857
Olympia, WA 98504-7857
Call Illinois Relay by dialing 711. For more information visit the Illinois Relay website.