Contact Us

Kadlec Regional Medical Center

888 Swift Blvd.
Richland, WA 99352
Map & Directions
Parking information

Hours of operation

Main/Vineyard Pavilion: 5:30 a.m. - 8 p.m.
Orchard Pavilion: 6 a.m. - 7 p.m., excluding holidays
Mountain Pavilion North: 6 a.m. - 5 p.m. weekdays, excluding holidays
Emergency Department: 24 hours/day

If you are experiencing a medical emergency, call 911 or go to your local emergency room.

Search locations to reach a specific department, clinic or facility.

To express a care concern, please contact a Patient Advocacy team member or call our direct line at 509-942-2171.

The Joint Commission

To report a patient safety concern about a health care organization:

Phone 800-994-6610
Fax 630-792-5636
Mail to Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Department of Health
Phone 360-236-4700

A complaint to the DOH must be in writing:

Online, via the OCR Complaint Portal
Mail to Department of Health
Health Systems Quality Assurance (HSQA)
Complaint Intake
P.O. Box 47857
Olympia, WA 98504-7857

TTY and Voice Users

Call Illinois Relay by dialing 711. For more information visit the Illinois Relay website.