Virtual Health 360

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Providence Virtual Health 360 offers primary and specialty care appointments through the use of virtual visits to maximize ease and convenience while continuing to deliver award-winning care.

Providence Virtual Health 360 offers a team of medical providers with specialized training in virtual visits who are dedicated to building trust and maintaining a strong continuity of care with each patient. While other companies may offer virtual visits for limited services or as an alternative to other methods of care, our focus is on expert use of virtual visit technology to provide you with quicker access to primary and specialty care and health information when you need it.

Using a mobile device or desktop computer, you can easily see a primary care or specialty care doctor between 8 a.m. and 5 p.m. from the comfort of home. No office visits, no long drives, just great care.

We offer primary and specialty care appointments through the use of virtual visits to maximize ease and convenience. Physician specialties include:
Primary care
  • Family medicine
  • Internal medicine
  • Pediatrics
Specialty care
  • Cardiology
  • Dermatology
  • Endocrinology
  • Gastroenterology
  • Hematology/Oncology

  • Nephrology
  • Neurology
  • Obstetrics/Gynecology
  • Plastic Surgery/Reconstructive Surgery
  • Pulmonology
  • Rheumatology
  • Convenience – Same-day visits are available 8 a.m. to 5 p.m. Monday through Friday. We can even refill your prescriptions.
  • Network – Need an in-person follow up? With more than 90 clinics and three hospitals in Orange County, our comprehensive network of care is available to treat you both in-person and through virtual tools, as needed.
  • Expertise – Our providers offer a wide range of specialties, including primary care, cardiology, endocrinology, pediatrics, neurology, rheumatology, mental health and more.

Part of Providence, Heritage Medical Groups have received top honors from various organizations, including the Orange County Medical Association for Physicians of Excellence and the Integrated Healthcare Association with distinction in clinical quality.

Our Orange County medical groups:

  • Mission Heritage Medical Group
  • St. Joseph Heritage Medical Group
  • St. Jude Heritage Medical Group

Need to schedule an appointment?

Try our chat feature or call us at 844-479-4713

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Frequently Asked Questions

  • Do I have to be an existing Providence or Heritage Medical Group patient to see a Virtual Health 360 physician?

    No, and we are happy to help get you started. Call us at 844-479-4713 or click the “Start Chat” button to schedule a primary care or specialty virtual appointment.

  • Do I need any special equipment or software?

    For a virtual visit, you will need:

    1. Mobile device or desktop computer with video a camera, microphone, speakers and internet access
    2. Zoom Cloud Meetings app downloaded and installed 

    Zoom Cloud Meetings via tablet or phone:

    Download the free Zoom Cloud Meetings app onto your smartphone or tablet.

    App Store icon Google Play icon

    If you experience any technical problems, please call 844-479-4713.

  • Are virtual visits secure?

    Yes, Providence has a dedicated, secure portal for patient visits through Zoom. Enhanced security measures include encryption, meeting IDs and visit “verification” to ensure your virtual visit is private and secure. Providers are assigned unique passwords and waiting rooms. This ensures that only the provider and you will be admitted to your visit. In addition, any information transmitted is secure and treated the same way it would be if you were meeting with the doctor in person. Your virtual visit is not recorded.

  • Does insurance cover the cost of virtual visits?

    Virtual visits are covered by most health plans and are also covered by Medicare during the COVID-19 public health emergency. Standard applicable insurance copayments and deductibles will apply. View accepted plans

  • Can I get a prescription online?

    Yes. Providence virtual care providers can prescribe medications as part of your treatment plan. We’ll electronically send your prescription to the pharmacy of your choice.

    Please note that most of our virtual care providers cannot prescribe pain medications or controlled substances.

Conditions We Treat

Due to advancements in secure video technology, we can diagnose and treat common and complex conditions through virtual visits. Here is a snapshot of some of the conditions we treat and services we offer. For further information, please call 844-479-4713 to reach our team for assistance. For emergencies call 911.

View conditions treated

Common Ailments

Fever
Cough
Cold
Flu
Headaches/migraines

Cardiology

Hypertension
Atrial fibrillation
Palpitations
Congestive heart failure and shortness of breath
Heart murmur
Abnormal EKG 

Nose & Throat

Sore throat
Sinus infection
Stuffy nose
Laryngitis
Pharyngitis

Pediatrics

Rash
Anxiety
Behavior concerns
School problems
Developmental concerns

Endocrinology

Diabetes Mellitus
Thyroid disorders
Calcium-bone disorders
Lipid-obesity disorders
Reproductive hormone disorders

Respiratory

Infections
Bronchitis
Pet allergies
Seasonal allergies
Chest congestion

Dermatology

Rashes/hives, infections
Dry skin/eczema
Poison ivy/oak
Psoriasis
Athlete's foot, ingrown nail
Acne, lesions

Eye

Eye infection
Eye irritation
Conjunctivitis/pink eye
Stye

Gastrointestinal

Heartburn/GERD
Nausea
Vomiting
Diarrhea
Upset stomach

Women's Health

Reproductive health
Urinary tract infection
Yeast infection
Breastfeeding support

Wellness

Smoking cessation
Nutrition
Stress management

Other Conditions

Joint or back pain
Minor cuts/scrapes
Strains/sprains
Insect bites/stings
Minor burns
Mental health conditions: depression, anxiety, ADHD

Need an in-person follow up?

With more than 90 clinics and four hospitals in Orange County, our comprehensive network of care is available to treat you both in-person and through virtual tools, as needed. Find a doctor.