Ernest W. Steinle, MD Providence Medical Group

Languages: English
Specialties:
Accepting New Patients
Education
Institution
Type
University of New Mexico School of Medicine - Albuquerque, NM
Medical School
St. Joseph Mercy Oakland - Pontiac, MI
Residency
Professional Associations
  • American College of Surgeons (Fellow)
  • Christian Medical and Dental Society
Board Certifications
  • American Board of Surgery, Surgery
PATIENT RATINGS AND COMMENTS

The Patient Rating score is based on responses given during the CAHPS Patient Experience Survey.Responses are measured on a 10 - point scale, with 10 being the best score. These scores are then translated to a 5 - point scale in order to display results in a 5 - star rating.Comments are also gathered from the same survey and displayed in their entirety with the exception of any language that may be considered slander, libel or contain private health information, which will be removed prior to publishing the comments.

4.7 out of 5 (49 Ratings, 15 Comments)


100

09/05/2016
Receptionist was exceptionally kind and understanding and arranged with Dr. Steinle's nurse to have me seen the very next day, rather than a week, which had originally been scheduled for me. She sensed my emotional turmoil when I explained to her about having been put off for weeks regarding the start of chemotherapy [...]. This angel receptionist got up from her chair, walked around the desk and gave me the most needed and reassuring hug [...]. Such empathy and kindness is not encountered often in today's world and I very much appreciated that.
100

09/05/2016
the receptionist could have been more friendly. they seem as if they don't want to be bothered. for my follow up appt after surgery my appt was scheduled for 1 with a check-in at 12:45. I get the and no one is there I waited 10 minutes and then walked in towards the offices and everyone was in a meeting. I completely understand the point of meeting. however I believe there should have been a sign on the reception desk starting that they were in a meeting or something and they would be out shortly or something to let patients know.
70

08/25/2016
i was inundated wirh way too much ibformation which keft me feeling confused and i made a wrong choice becayse if that. i felt pressured to make a choice, which was the qrong cboice to maake. i needed more time to just think. i was blown out if the water over my "abnormal mammogram.
100

08/23/2016
I found Dr. Steinle to be a great listener, Sensitive to my needs, respectful.
100

08/23/2016
Very good people to deal with - Friendly, very helpful.
100

08/16/2016
I couldn't have asked for any better care since it was a follow-up to preventive cancer issue. They were VERY good to answer all questions; including my mother's about my outcome -
100

07/27/2016
Dr Steinle is kind, considerate and respectful. This applies to his RN [...] and his MA's. The PSR's need to work on their customer service skills.
100

07/24/2016
I was very impressed with Dr. Steinle. he has a very good bedside manner and I felt confident in what he told me. my surgery went well and I would recommend him to family and friends.
90

07/10/2016
Very good
90

06/28/2016
Dr. Steinle was positive, professional & supportive and answered all my questions.
100

05/09/2016
Considering possible cancer, the doctor and staff were very pleasant & compassion. They helped me to feel quite comfortable with them & my health.
100

03/29/2016
The entire surgical and Cancer Center team has been caring, and sensitive to all of my needs/questions, and has treated me with the utmost courtesy and respect.
80

03/16/2016
It was all good.
100

03/07/2016
I have been pleased with my experiences with this provider.
100

02/14/2016
I am extremely satisfied with all the [...] of service that I received.
1184647513
 
Providence General Surgery
380 Chase Avenue
Walla Walla, WA 99362
509-897-5558
Affiliated Facilities
Providence St. Mary Medical Center